Sharing by email not working in PSE10
Hi there. I upgraded from 6 to 10 yesterday and things were going relatively smoothly until I tried to email some attachments. I'm operating on a Windows 7 computer and was trying to share via email attachments. I select my photos and the contact that I want to send it to and then it just goes into limbo with the little moving circle. One time the actual message box came up, but then my attachments were too big, so I reselected some and I haven't been able to get the message box to come up again. Just been trying to do one picture as a test, so its not a size issue at this point. With an old computer I used to do it through Outlook, but don't have that on here as it is a work computer and we use Notes, so I was using the Adobe Mail Services option tied to an email which did get verified. Any help would be greatly appreciated. Thanks. Amy
Thanks for trying, but what you have suggested did not work. Every time I try to share photos via email, the software crashes. This is extremely frustrating. As far as I am concerned, this software has been a huge waste of time and money.
Date: Mon, 30 Jan 2012 07:52:46 -0700
From: [email protected]
To: [email protected]
Subject: Sharing by email not working in PSE10
Re: Sharing by email not working in PSE10 created by Surendra1410 in Photoshop Elements - View the full discussion
Hello All,
Please follow the given steps-
1. Launch Organizer.
2. Under 'edit' menu select 'edit->preferences->Adobe Partner services'.
3. Click on 'clear online service data'. Press 'yes' followed by 'Ok' in coming dialogs.
4. Close and launch Organizer again.
5. Again Under 'edit' menu select 'edit->preferences->Adobe Partner services'. Now click on 'refresh' button. Click 'ok' in coming dialog.
Let me know if you have any queries.
Thanks.
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NOTES so Far.
File Sharing during a Chat converts the Chat to Direct IM for AIM Logins
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Jabber File sharing may possibly be on port 1080 as listed in the Server Article I linked you to (I have also seen it written about in other stuff I have come across)
However Little Snitch does not seem to confirm this either.
Most time it will be peer-to-peer like the AIM connections for this.
However some Jabber servers do not seem to allow this and have this Jabber65 Proxy set up which passes things Server to Server in between it leaving your end and arriving at a Buddy.
This on Port 7777 but you do not need to open this port (unless you are running a Jabber server)
I have yet to test File Transfers using a Yahoo Buddy List in iChat 6.
AppleCare and Geniuses.
Previously I have been contacted by Geniuses in Stores asking to test customer's iChat.
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What they don't have is the knowledge about what it takes to set it up in the "real world".
There are literally thousands of Makes and Models of routers.
Some like the Thomson-Alcatel brand state they are SIP/VoIP ready but this means the router strips out all SIP Data trying to send it to a Phone.
Early models of Alcatels can get around this with a tweak. Later models can't.
Motorola devices tend not to have UPnP.
Apple Base Stations have Port Mapping Protocol instead of UPnP and this needs setting up.
The Zyxel range definitely does not like the dual use of port 5190 and does much better using UPnP (You almost certainly have to do your AIM login on port 443 with these).
1. I have two computers (MacPro and MacBook Pro) that are both running Lion 10.7.2 and both running iChat 6.0.1. <<-- Fine
2. The Netgear router model is: WNDR3700. <<<<--- With any Brand there are exceptions and I do wonder about this one
3. The firewall for both Macs is turned on and in the advanced area iChat is listed as being "allowed." <<<<---- Fine
4. In iChat, under the video options, "Screen Sharing Allowed" is checked. <<<<<---- Fine
5. In System Preferences, "Screen Sharing" is checked and this is for "All Users" at present. <<<<<---- Not Required
6. There are two separate AIM accounts being used for iChat purposes. <<<<<---- OK
7. In iChat preferences, each AIM account is "Enabled" under "Account Information" and the "Server Settings" show the Server as "api.oscar.aol.com" and the Port is "443" and "Use SSL" is checked. <<<<---- As it should be
From this and the other info in the first port it was only the router set up that seem to throw some light on a possible cause (Port Forwarding and UPnP conflict)
If just doing Port Forwarding the ports listed would have covered things (Except the Screen Sharing's random port)
Regarding your latest post.
I have table similar to that on my Sagem 2504Fast Modem/router combined device and it too seems to list a different port on the external side on occasions.
I would try the router with the Disable SIP ALG unticked (so it is not disabled). If the Help info on the right gives any info about what this Netgear version does it would be helpful.
Some are like the Thomson-Alcatels I was talking about in that it points the SIP data to a specific place (Possibly a Phone socket on the device)
Others seem to provide an "boost" to enable SIP to work and don't seem to get in the way of iChat.
Try adding the Names in Table 1 from this page and see if you can Video to those.
There are 6 names in total (I am actually only seeing one on Line as I type)
9:19 PM Wednesday; January 25, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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