Sharing data plan

I want to know if I can share my 3G data plan with my daughter's iPad.

Contact your carrier and get the details about what plans they offer to do that.

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Shared data plans not available when upgrading to iphone5

Last night I upgraded two 3G smartphone and a basic phone to iphone5's for all three of us. Currently on shared unlimited data/text and 1400 min. shared voice. The ordering process would not allow me to select the new tiered shared data plans. It only made individual data plans available and these were combined with aspects of the old plan ($10/month access fee, 1400 shared minutes, etc.). My chat with customer rep "Sunny" was inconclusive as he/she only stated that I couldn't order new phones and the new shared data plan all at once, but would have to order the phones and then switch the data plan after phones are activated (shipping 10/26).
Anybody else gone through this frustrating process? Should I just wait until the iphone5's show up and try to switch plans then? Or should I sit through the 30-45 minutes customer service hold time and try to resolve this now?
Thanks.
Ken

Ordering online usually doesn't allow for more than one change to the account at a time. You have to complete the upgrade in one step. Then once that is finalized in the account, then you can change to the Share Everything plans.
You might be able to complete both changes at same time if you ordered through customer service via phone.

Why should I go to shared data plan ?

Well, the red devil ******* the pooch this time, the forums are lighting up with news from the 'leak' about shared data plans. Again CS reps were ignorant of it all and made it all more confusing by not knowing anything about it although it was/is their employers fault for not 'training' them. But I have another theory, OK either Satan (the red one) wants us to know and is just probing us for feedback, OR there's a mole inside who wants us to have a timely 'heads up' to rally a response. Nah, evil is evil, greed is greed, corporate america has neither shame nor conscience so they just wanna know how mad we'll get when we see what they have in store for us. A little time to 'warm up' to the idea of being pillaged. You know, just get use to it and suck it up. That is the 'humane' way . . right ? Better than an OUTRIGHT sucker punch. Nothing 'leaks' without someone in charge wanting it to leak. I had thought I might consider the shared plan, but DO THEY REALLY THINK WE WANT TO PAY MORE FOR LESS ? HELLO . . .CORPORATE IVORY TOWER . . . ANYONE HOME IN THERE ? Please people,let's stay charged up about this, after all in our busy lives we seem not to notice things until either it's too late OR it hits out bank account. Power to the people . . strength in numbers . . all that populist stuff . . . NO . . SERIOUSLY GET MAD AND GET INVOLVED. WE'RE MAD AS HELL AND WE'RE NOT GONNA TAKE IT ANYMORE ! Lemme hear from you

lol. If you say so. Those supervisors are still clueless. Call and ask the rep to talk to their supervisor and see if you can keep unlimited data if you pre-order the Galaxy SIII. I bet you can call 10 times and get 10 different answers. Problem is that Verizon tells their phone people absolutely nothing.
And no doubt that the whole thing is a money maker. After running the numbers it looks like only those already with unlimited talk/text and mostly low data smartphone users will benefit. The new 8GB Share Everything plan for 4 smartphone users and 8GB of data is about $40/month cheaper than the current unlimited talk/text plans with 4 smartphone users that have 2GB each. Pretty much everyone else will only break even or actually pay more.

End of contract is near, what happens to my unlimited data plan

For past years I have upgraded my phone and signed a new contract, however since the last time I agreed to a contract Verizon did away with upgrading and keeping your unlimited data plan, so need-less-to-say I haven't upgraded. I have the Nation wide 1400 friends & family plain with unlimited data, My family plan also has 2 other users, all with different end dates, however my line is the one with unlimited data, and my contract ends soon. my question is; will I lose my unlimited data at the end of my contract? or will I keep it so long as I don't sign a new contract, or can I agree to another term without upgrading.

I can understand your concern dibeck but our current plans can also work for your needs. You can perform a pricing plan analysis online via MY verizon http://bit.ly/xB4iTc to check wich one of o ur shared data plans would be perfect for your family. Check ou t the plans here http://vz.to/1lwOwRQ . You can also keep your unlimited data by ying a phone at full retail.
KinquanaH_VZW
Folow us on Twitter @vzwsupport

Why is it ok for a verizon wireless service representative to lie to a customer? I went over my monthly data and i called to ask for some help with the overage because i was barely over. They told me they would take care of it and sold me on a shared data

why is it ok for a verizon wireless service representative to lie to a customer? I went over my monthly data and i called to ask for some help with the overage because i was barely over. They told me they would take care of it and sold me on a shared data plan that would result in 2gb less data but told me i would save 20$ a month. I agreed and recieved my next statement and to my suprise my bill actually went up 15$ a month and i talked to several people and they all told me there is nothing that can be done to get back on the plan i was on and they can not even give me a discount to get me back to what i was paying. They can only offer me a convenience credit. I will be cancelling service.

ajwest101,
We do not want to see you go. I truly apologize for any misinformation regarding your plan. Let's investigate into this a little further. What plan were you on? What plan were you switched to? If you look at the detailed billing online of your previous bill do you see any additional charges other then the plan?
LindseyT_VZW
Follow us on Twitter @VZWSupport

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

Share data plan...

I read somewhere that current IP "unlimited" users will have to go on a "shared" data plan or pay full price for a new IP. For example, instead of $199, the price may cost $649.
I assume this pricing decision will pop up as an option when ordering new phones. With the current throttling procedure at somewhere around 2GB, I'm willing to forego my unlimited plan for either the 3GB or 5GB deal IF I don't get throttled at the 2-3GB level. Does anyone know if there are throttling limitations with either the 3 or 5GB plan.

Meg St._Clair wrote:
You do realize, don't you that the iPhone is available on six different carriers in the U.S. alone.
Sorrry, I'm in the US using ATT. I assume IF ATT only grandfathers unlimited data plans wtih FULL price phone, there will be a clear option when ordering as to whether to choose the $199/$299/etc shared data verses the full blow price for continuing the unlimited data plans. I doubt the full meal deal will get many takers unless ATT puts throttling back to bed.

Does the EnV Touch require a data plan?

I need a new phone, and it has to be similar to the LG Extravert. I just want a new phone for variety, although I could purchase the Extravert again. But, when I look up whether the EnV Touch requires a data plan, there is so much confusion. Even the Verizon Customer Support people give different answers. I am very uncomfortable with the idea of a data plan, because I just want to pay $20/month for unlimited texting-I text very heavily. But I do not want to pay $50-70 per month just to text. I also hope it isn't a smartphone, because I have been searching for a non-smartphone for weeks. So...does it require one or not? If you can recommend a similar phone that meets my needs, please do. I also prefer touch screens and good cameras.

I know cost is important to you doctorcatfish and we want to make sure you have the best plan for your needs. If you purchase a basic phone (Lg-Env) for full retail cost you can use the plan you currently have. If you upgrade to a basic phone with a discount, you will have to choose one of our shared data plans for basic devices. The Lg-Env-Touch will require a data plan and if this phone is purchased at full retail price, you can use your current plan and add on one of our old data plans because you have an older plan. If you upgrade with a discount for this device, you will have to pick one of our shared data plans. Here is some information about out plans http://bit.ly/xdDajD . Let us know if you have any further questions.
Kinquana_VZW
Follow us on Twitter @vzwsupport

Transfer unlimited data from My broken iphone 4 to an existing iphone 4s on my family plan that just has the 2gb shared data.

I have 5 phones on my family plan. One of which is an iphone 4 with the 30.00 unlimited data plan. It broke. So now I would like to switch that number to another phone on my plan, the iphone 4s. The iphone 4s only has the 2gb shared data with the other 3 phones. Will I lose the unlimited plan by switching iPhones? I also am on the month to month contract with the original broken iphone 4 and I don't want to go into another 2 year deal with verizon right now. Thanks for any help. There are soooooo many old comments about this but I can't seem to find any definitive ruling from verizon or otherwise.

Still hesitant on this...:/. I have all 5 lines active. Two are month to month contracts and that includes the iPhone 4 unlimited data and a Samsung note 2 with 2 fb data. The other 3 lines have later contract end dates and are pay data as used. All five share unlimited texts and 1400 minutes. The iPhone 4 broken has not been used and I forwarded the calls to the iPhone 4S with the 2 fb data. So basically I have a dead phone with unlimited data...useless.
I am thinking of just canceling all 5 phones. (The bill is over 280.00 a month). And go to metropcs with the unlimited data with 4 lines at 100.00.
The only thing stopping me is the termination fee which. I am getting to the point of ...whatever. Port i love you and miss you very much. Mom numbers that I want to keep and end verizon completely.
Another speedbump is the service I get here is exceptional. No dropped calls..ever...a little slow.at times...but always available.
If I could just transfer the unlimited to the iphone4s I would stay but I can't see how to do it since all five lines are booked up and I can't get a sixth to do a transfer to.
Any help. Thanks. I

Data plans in the new wireless world

I see an impending collapse of many peoples internet service approaching soon and very little discussion on the topic, so I decided to write this to help inform Verizon of some of its customers needs.
       What originally attracted me to Verizon was its effort to push beyond the big markets and reach all of America. Create a country where everyone is "connected". Join Verizon and we will take care of you no matter where you live. These are the ideas Verizon has pushed onto people over the years and I commend them on doing a very good job at reaching these goals. The issue is, they have acquired such a large customer base it is now creating problems. An excellent marketing tactic of wireless service providers was always to offer up unlimited data plans to attract people to their service and this used to create very little risk for the service provider because wireless data was slower the telegraph!! Cellular providers used to sell phones, now they sell computers. Have they adjusted to this new market accordingly?
       When you had a 3G phone or even back when it was 2G or 1XX paying extra for unlimited data was pointless. As Verizon's CFO recently pointed out "Unlimited is just a word" "people don't use near the data they think they do" this is exactly why they could profit from unlimited data in the past, because this was true. Have you ever tried to stream a hi-def movie on 3G service? you were lucky if it wasn't pausing to buffer every 10 secs, what did you do every time this happened, you stopped trying to watch it!! Therefore you didn't use the data required to stream that content. Now just when wireless technology is finally becoming fast enough to be useful or enjoyable, it is being shut down.
       The new 4G LTE services have finally made it possible to reach 8-10 MB download speeds on regular basis. You can stream a full 1080 hi-def Blu-ray quality movie with 7.1 surround sound if your internet connection speed is over 5 MB. This sounds great doesn't it, finally I can watch SyFy, Hulu or Vudu with my aircard. This is the problem Verizon is facing, because that one 90 minute movie from Vudu at 1080 hi-def just sucked up 5 GB!! No that was not a typo, full hi-def streaming video will push 4-5 GB in a couple hours. Verizon had to curtail this "excessive" data usage by reverting to tiered plans or "shared data" so with the new data plans that was a $50 movie, at that price you would once again stop watching it and not use the data required to stream that content.
       Verizon broadband could not handle this volume of data being used when people started getting 4G internet service, so they had no choice but to end unlimited plans or be faced with the reality that they could not support there millions of customers data usage. For most people this will not create a big issue because they probably still live somewhere that they have access to other internet services such as DSL, Cable, or the best at Fiber Optic. DSL and cable will usually have a plan that creates fast enough internet speeds for streaming video but you will have to pay for a premium service.
       This however does create a step backwards, in what seemed like a step forward for the rural community. 3G unlimited aircard was a great option for rural community's, finally offering them an affordable internet service that often could still play Netflix, as well as all the normal uses such as e-mail and browsing, although it would not stream a 1080 hi-def movie it could at times stream a standard-def movie. Now with unlimited going out the window all those people that thought it was going to be so great to upgrade to a 4G aircard and finally watch movies, quickly realized that wasn't going to happen and worse Verizon is showing signs of completely eliminating all unlimited data as they course through their contracts looking for legal ways to stop honoring them, and for those that they can not stop honoring they have started to "throttle" usage when it exceeds a certain amount usually around 2 GB a month. This is perfectly legal to do, almost all ISP's will do this this when you exceed a certain amount of data, the difference is when your ISP offers 8 MB connection speeds and throttles you down to 5 MB speeds because you use a lot of data, you never really notice it unless you download media instead of streaming it and your downloads seem to take longer then normal but it doesn't effect you enough to complain. When your internet speeds are 1-2 MB as they are with 3G service, throttling brings you down to 300-600 KBPS!! They will throttle your speed down so much that you can't do much of anything except e-mail and browsing, Netflix will not work anymore, so thinking you can stay with a 3G device and just keep what you have isn't an option. They are forcing everyone into new plans.
       In the past it was very hard to use 10 GB of data on a wireless carriers broadband because speeds were to slow to allow use of all the online media. Now it is very easy to use 60 GB a month if you like movies and online TV. (That is 60 GB without downloading any media just streaming it) Perhaps if we are lucky Verizon will once again return to the table and look for ways to help their rural customers without taking are internet away from us. If I could pay for DSL from my local phone company I would, but I do not even have a phone line tied to my house, and if I decided to get one it still would not have internet access. But due to Verizon's efforts in expanding there 4G service across the country as quickly as possible I do have excellent 4G wireless service available in my home. Just as I thought it was time to get a Verizon aircard and start watching movies again, they told me you will never be able to afford it.
      If Verizon can create a rural community data plan for users that have no other means to access the internet and and it doesn't cost $600 a month then I will happily buy it, and also understand that it cannot cost $30 a month either, but if people could get, Phone, Internet (with say 50 GB limit), TV (by tv I don't mean Verizon TV that I agree should be an addition to the bill, i mean the free hulu, syfy and payed netflix accounts that are accessible with any internet connection fast enough to stream), Movie Store in their living room (Vudu) all in one package I think that $200 a month is a reasonable price.
     Now all I can do is wait and see who calls first. If Verizon creates a new data plan that allows media streaming at a reasonable price ill buy it. If my Local phone company offers me high speed internet and phone first, ill buy that instead and throw my current $140 month Verizon bill in the trash when I end the contract. I will not have 2 phones, I only have a Verizon phone because I have no Land line in my home. So I guess the race is on to see who can maintain the rural community's business.

What about Via Sat Exede satellite? 12 Mbps down and 3 Mbps up
25GB $130
Free data midnight to 5 am
Hook up VoIP phone and you got close to what you are asking, depending if you are a night owl or not.

How to put two devices on one Data plan?

I've had my phon with a 2gb Data plan for about a year and just recently bought a Jetpack with a 6gb Data plan to replace my original and be shared between the two.
A month later I get my bill and find im still being charged for both. I kind of expect this seeing as I didn't buy the new plan when my original bill was scheduled for payment.
Two months after, Im still paying for both. And what's worse, Im being overcharged with my phone Data plan because I had thought I had more Data to use.
I've tried going back to the retailer, but the just directed me to contact Verizon. I've made very many attempts to contact Verizon, to no avail. Whether it be through calling, Chat, forums, anything. I can't find any direct email for customer support. I am angry and very unhappy with the service.
Any suggestions on either getting in contact with Verizon (my available calling hours never seem to match up with theirs) or fixing it myself if possible. Thank you.

If you're on the old Nationwide plans data between devices can not be shared. You need to be on Share Everything to share Data. Of course if you didn't become a Verizon customer until after June 28th 2012 you SHOULD be on Share Everything.
For the record a Share Everything plan with a smartphone a jetpack and 8 GB of data would be $150 plus taxes/fees

What phones can you still get the $15/month for limited data plan?

I am aware Verizon has switched over to the "Share Everything" plan. I think it's obsurd to charge $50 a month for only 1GB of data to share with the whole family. Anybody who pays for that, must be insane. But, that's not what I'm asking about. I have talked to my local Verizon store and they said I can keep my plan if I just want to upgrade my phone. There are 3 other phones on my plan, by the way. I have a basic Samsung Rogue that has unlimited texting and a shared amount of minutes for phone calls. I asked about changing my phone to a smart phone and they said I could have the $45/month plan, or whatever it was, for unlimited everything. That was just a little bit more than what I was willing to spend. I considered switching carriers and decided against it, as Verizon seems to have the best coverage. Then, it occured to me that they used to offer a limited data plan that my sister had before she got unlimited. I thought it was about $15 on top of what I already pay, but I'm not for sure. So, since I am still on my old plan, would it be possible to add the limited data package to my plan?? Also, if that is possible, what phones have an option to have a data plan? Can it just be any smart phone? I would prefer a touch screen phone.
All answers are appreciated. Thank you!!

Yes it is true. when you add a line you are required to change to the share everything plan.
<Moderator comment. This information is incorrect. Current customer are not required to switch to the Share Everything Plan if the customer deals with a corporate store or VZW directly through Customer Service.<
Message was edited by: Verizon Moderator

Remove data plan from family plan with basic phones?

Is there a way to remove a data plan from a family plan with just basic phones on it? We used to have a $20/month basic plan until we had to get a data plan for our son's iPhone. He no longer has the iPhone with Verizon and has removed his line from the plan because he has an Android with Sprint. We also were required to use the data plan because we at one point had one of those "Hotspot" devices as a temporary solution for at-home Internet until our DSL line could be fixed. As of now we no longer have the hotspot device or the iPhone, but we still have a data plan that is patently useless because all we have are basic phones. On the My Verizon Wireless website, it says that "your text and data are now bundled with your plan" or something to that effect. I don't want to be paying extra for a useless data plan that we don't need or want because we are not in the market for fancy smart phones or tablets any time soon.
Is there any way to unbundle or detach the data plan so that we no longer have one and just have the unlimited text and calling plan without data? Our daughter is fine with her EnV Touch from 2005 and us old folks are perfectly content with the basic flip phones. Is the EnV a data phone too, in which case we should get rid of the EnV Touch in favor of an even more "basic" basic phone? She's not much of a technology buff like her brother is and has even suggested getting rid of the "fancier" phone that she has for a basic flip phone. Are we stuck with the data plan unless we break everyone off from the family plan (it's just me, my husband, my daughter, and my sister for right now) and move everyone to pay-as-you-go or no-contract? Wouldn't that end up costing more in the long run? How can we get rid of this annoying and expensive data plan that nobody on our network even uses and is causing a headache of expense?

As I understand the plans now (and this could be wrong, they change so often I get confused!!) to have the "pay as you go" data, on the More Everything, you have 700 shared minutes. To bump up to unlimited minutes, there is an attached data plan of 500 MB, and the total cost for 4 basic phones, unlimited minutes and text, 500 MB data, is $100/mo ($20 for each basic phone line access, and $20 for the data). The 700 shared minutes and pay as you go data is $85.
You can change your plan at any time.

How can I connect to the internet on my ipad without a 3G data plan?

Is there any other way to connect to the internet without a 3G data plan? I have an internet router at home from verizon, can that connect my ipad to the internet or do i still need the 3G data plan? Can u please help me?

The iPad can connect to wireless networks. So if your router is capable of broadcasting its internet connection wirelessly (so that you can access it from say a laptop) then you can go to the settings and choose wifi to connect to the router. If not you can turn on internet sharing on your computer if you have a pc or mac. This will share your connection wirelessly so that you can connect your iPad to the internet.

How does the shared data get applied?

We have 2 mobile phones in a shared data business plan. One phone has 2.5gb of data allowance and mine has 6gb of data allowance. I am about to exceed my allowance for the month but the other phone still has 2gb of available allowance.
How do I avail myself of the allowance of the other phone? Is it automatically done for me?
Thanks

Hi Swerv, if you are sharing the data on a business fleet plan then as long as the combined usage does not exceed the combined allowance, you have not gone over. So for example you use 1GB on one phone and 7GB on the other, you are within allowance.
-Ern

Sharing data plan

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