Sharing purchased apps

My family shares an itunes account. When my kids try to pull up our purchased apps on their ipods in the App Store, it looks like they are loading but then their screen goes black and goes back to the home screen.  I'm able to pull up all purchased apps on my ipone,  i just can't understand why they don't load up on their ipods. Under settings, they are linked to my itunes account for itunes and App Store.
Any ideas?

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

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    jtkohl,
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
    All my best,
    Allen

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