Sharing to Disc Tab freezes in Premier Elements 9

I last created a movie in Elements 9 in March. Since then I have installed a number of programmes (none access the dvds), but also Windows 7 Service pack 1.
I went to create a movie today, elements worked fine until I got to the Sharing Section. All the tabs work here except for the disc tab (sharing to DVD or Blu-ray), when I click on this tab, the screen freezes and Windows task manager tells me elements is not responding.
I have tried restoring my computer to pre-service pack 1, but it won't go back that far.
So I read through Adobe's Q&As checked out the trouble shooter (even refreshed the DVD drivers), removing & reinstalling premier Elements, but all to no avail.
Can anyone help please?
I'm running Win 7 Professional, 64Bit, Service Pack 1, on an Intel i7, with 12GB RAM.
Thanks
Martyn

Martyn,
Hey, a project to keep you inside, and out of the rain.
After that initial checklist, I'd go link by link, and see if there is anything of use in each. Work towards the "Finding Clues," and by then, you should have some idea what is happening, and then we can explore the why. When you get to the Event Viewer (in Finding Clues), do not be overwhelmed, or put off, if you see a bunch of Warning, or Error messages that are just gobbelygook. No one knows what that "stuff" is, BUT for every message with real text (read that), or a link, follow those links, and give the MS server time to display that page - depending on the link, that might take a few moments.
If you are not getting Warning, or Error messages, when PrE hangs/crashes, then explore the regular messages, to see if something else is being called at that moment. Each event is logged. I have seen Internet connections, anti-virus software, or even the clock's sync, crop up, at just the wrong time, and hang a program. Usually, however, there will be System, or Application Warning, or Error messages associated with the hangs/crashes.
Good luck,
Hunt
PS - get that rain over with, as I will be in London at the end of October for a week!

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I want to create a HD disc with my Adobe Premier Elements but I am getting low resolution. When I go to share the DVD to disc the form only offers 8pixels at the bottom. How do I burn this DVD in HD with higher number of pixels?

I want to create a HD disc with my Adobe Premier Elements but I am getting low resolution. When I go to share the DVD to disc the form only offers 8pixels at the bottom. How do I burn this DVD in HD with higher number of pixels? I have read other forums on burning HD DVD's but I do not see the option to turn the 8 pi into 40 pi the one forum recommended. I want my DVD to be HD so I may sell these videos online for my business. I can't sell them the low quality they are burning now. Hopefully you can help me. Thanks.

desalvom
Thank you for your reply.
You cannot burn your high resolution video that you can view on your computer to an AVCHD on DVD disc
that will replay through a regular DVD player. But players are marketed under a variety of names with
different support opportunities. One manufacturer may call its product MultiMedia Player, media player, Blu-ray player,
etc.The bottom line is the specifications for each of the players that are candidates for the playback of
the AVCHD format on DVD disc or the format of interest.
If you upload your HD (1920 x 1080) video to YouTube, YouTube converts the video to flash format, but it goes up as the HD video.
But, beware. Look at the YouTube viewing setting when your uploaded video is playing back. The YouTube default is not
HD. It might be 360p, 480p. If you have a 1080p video, then before the YouTube playback, you should be looking
at the video with the YouTube 1080p HD setting for best viewing. That is a YouTube matter.
Best results depend on you
a. setting up the Premiere Elements project preset to match the properties of the source media. That means, if
you have 1080p source, you (manually) or the project (automatically) set the project preset at
NTSC
DSLR
1080p
DSLR [email protected]
or the PAL counterpart, depending on your region need.
b. if you upload your video to YouTube using the Premiere Elements feature, there is a HD preset, but you cannot
customize it.....if you need customization, then you can export your Timeline to a file...in this example
Publish+Share
Computer
AVCHD
with Presets = MP4 H.264 1920 x 1080p30 or PAL counterpart
and then customize the preset under the Advanced Button/Video Tab of that preset. In increase quality, you might look to increase
the Bitrate under Advanced Button/Video Tab settings - without compromising the file size.
Then you would upload that file to YouTube at the YouTube web site.
All of the above are factors that need looking into in order to determine the why for what you wrote
I have published a shortened advertisement video to YouTube- say 5 minutes-
and it is low quality
Often SD video upscaled to HD can present poorly. But, you are dealing with a HD workflow so that should not be introduced into the matter. The setup of the project and
the properties of the source video are important, but let us start with the above and rule in or out those considerations first.
Thank you. As always, any clarification needed, please do not hesitate to ask.
ATR

Capture action freezes mouse - Premier Elements 2.0

I have been using Premier Element 2.0 on Windows XP successfully for many years.
I have a Canon DV camera utilizing a firewire setup. Just recently, when firing off a capture
the Adobe goes ahead and captures, but I cannot stop the capture without actually turning off the camera.
The mouse has no affect or use in the Adobe window until the camera is turned off. Once I repower the camera,
I can start a capture again, but the same thing eventually happens. I have tried a different firewire cable, but have not replaced the interface card.
Anyone work through this issue, yet?
Thanks.

What you describe reminds me of my wireless mouse when its batteries are close to exhaustion. Try putting fresh batteries in and see if that makes a difference.
I use AA batteries with a built in USB connector (you just lift the + terminal cap to reveal the connector). So I always have two plugged into a USB hub ready to be swapped when the installed ones run down.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Adobe Premier Elements 12 - Exporting trimmed AVCHD files from the project timeline, to a separate folder for burning to Blu Ray disc with other software?

Hi, can anyone help please. This is the first time I have used this forum.
I use Premier Elements 12, a PC, 64 Bit, Windows 7, high powered computer.
Just started trimming AVCHD in this software.
I would like to know if it is possible to export trimmed AVCHD files to a folder elsewhere (files which were originally imported into the project timeline), so that I can burn the trimmed AVCHD files (not in 'Project' form) to Blu Ray disc (using another software which I know that works to burn video files to Blu Ray disc).

Kathy
Thanks for the update. Your progress sounds very good.
Premiere Elements 11, 12, and 13 are similar. But, version 13 has significant feature removals and a new Elements Organizer.
So, when viewing or reading tutorials, try to determine the version of the program being used for the tutorials. As I typically write
principles tend to remain the same from version to version, but the features tend to move, change, or be discontinued from version
to version. And, it is frustrating to be armed with principles when you cannot find a feature.
Some Comprehensive Free Resources for version 12.....
http://tv.adobe.com/show/learn-premiere-elements-12/
http://help.adobe.com/archive/en/premiere-elements/12/premiere-elements_reference.pdf
http://help.adobe.com/archive/en/elements-organizer/12/elements-organizer_reference.pdf
ATR Premiere Elements Troubleshooting: Premiere Elements 12 First Look Details
ATR Premiere Elements Troubleshooting: Premiere Elements 12 Daily Discoveries
Please do not hesitate to ask if questions or need clarification.
Best wishes
ATR

Premier elements 10 can't find a burner when using Windows 8.1 Would using a USB disc burner solve the problem?

Using Premier Elements10 with Windows8.1, the program cannot detect a burner. I understand that Windows8 designates the burner as a DVD in order to facilitate drag and drop. I don't want to get too technical and want to know if purchasing an external USB disc burner will solve the problem. Will premier elements be able to detect this burner OK. I don't want to spend the money unless I am fairly certain that it will work.

marion567
There is no guarantee that you will not get a blank field for Premiere Elements Burner Location using any internal or external Blu-ray DVD CD burner or DVD CD burner.
If you go with an USB external burner, just make sure you have the back up of return/money back from the seller.
If you are dealing with just a DVD CD burner, you might try the following if you have not already
http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html
You might also want to consider an uninstall/reinstall of Premiere Elements 10 on Windows 8.1 64 bit following the scheme of
a. uninstall the usual Control Panel route
b. free ccleaner run through CCleaner - Download
c. reinstall with antivirus and firewall(s) disabled
The following is the Adobe document that goes to Supported Devices
http://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html
Updating on that unknown. Right now, it is what it is. I have burners that work fine in Premiere Elements on
Windows 7 and 8.1 64 bit and they are not on the list.
Please let us know if any questions on the above or need clarification.
Thank you.
ATR

How do i re-install Abobe Premier Elements? My purchased copy is corrupt. No discs-downloaded direct.

How do I ire-install my copy of Adobe Premier Elements? I downloaded it directly from Adobe-no discs. My copy is corrupt.

Elements 12 on windos 8.1
Sent from Yahoo Mail on Android
From:"A.T. Romano" <[email protected]>
Date:Fri, Mar 13, 2015 at 1:59 PM
Subject:[Premiere Elements] How do i re-install Abobe Premier Elements? My purchased copy is corrupt. No discs-downloaded direct.
How do i re-install Abobe Premier Elements? My purchased copy is corrupt. No discs-downloaded direct.
created by A.T. Romano in Premiere Elements - View the full discussion
stanleyb
What version of Premiere Elements on what computer operating system?
Download and insert your purchased serial number
https://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Or from
ProDesignTools: Adobe® Developments in Focus
In the Search file, type in Premiere Elements ___ tryout, inserting your particular version number in ____.
More details on this if the first choice has problems.
Please let us know the outcome.
Thank you.
ATR
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I have Premier Elements 8. I recorded some 45 minute lectures on a Sony Camcorder at 17 Mbps. The resulting, edited file size is about 6.3 GB -- too big to record on a 4.7 GB DVD-R disc. Using Adobe PE 8, can the file size be reduced in some way to end

I have Premier Elements 8. I recorded some 45 minute lectures on a Sony Camcorder at 17 Mbps. The resulting, edited file size is about 6.3 GB -- too big to record on a 4.7 GB DVD-R disc. Using Adobe PE 8, can the file size be reduced in some way to end up less than 4.7 GB (I realize image quality may be less htan the original)?

pault
What are you going for....DVD-VIDEO Widescreen on DVD disc or AVCHD format on DVD disc?
Are you doing your burn to disc with a check mark next to "Fit Content To Available Space" in the burn dialog?
When you have the DVD 4.7 GB/120 min in the burner tray and are in the burn dialog ready to hit Burn, what does the burn dialog quality area show for Space Require and Bitrate with and without the check mark next to "Fit Content To Available Space"?
Just in case mention....the DVD disc with the 4.7 GB/120 min in reality is 4.38 GB.
The goal is to find out if you are overlooking the "Fit Content To Available Space" option in the burn dialog. Depending on the circumstances to be defined, use of that option does not necessarily mean a compromise in the end product quality.
Let us start here and then move forward based on the details of your reply.
Thank you.
ATR

Trouble Installing Adobe Premier Elements from Disc

I am trying to Install the new Photoshop Elements 10 and Premier Elements 10 on my Mac OS. The Elements 10 loaded, but I keep recieving an error message when installing Premier Elements. This is what I receive: Any ideas as to what the problem is?
xit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Hi,
Please follow the updated installation instructions provided in this link and it should resolve the problem:
http://kb2.adobe.com/cps/925/cpsid_92579.html
Do let us know if you have further issues.
Thanks

Premier Elements 4.0 Crashes when sharing to DVD

I have PE4.0 running on a 32-bit Dell XPS-420 with Vista. It crashes every time I attempt to burn a DVD with "Premier Elements has stopped working...." message. Here's what I know about the issue:
1. I recently installed SP1 for Vista. I was always able to write DVDs before, but since I haven't done it for a while, I can't tell if the SP1 install had an effect on the problem.
2. All my other applications (Windows Media Player, Magix Movie Editor, Roxio Creator 10, etc.) are able to access and write to DVDs just fine
3. All other features of PE4.0 seem to work just fine.
Any suggestions?

Roxio could be the issue. Try uninstalling it. Also see this thread, even some of the files the uninstall leaves behind can cause problems:
http://www.adobeforums.com/webx/.3bc42ca8/3

Downloaded Premier Elements 9 It does not have SartSound in the Audio Tools Button. How can I get it

Having pruchased Premier Elements vis download, I obviously have not installations disc. After working on a project, I went into audio tools to open SmartSound Quicks. It was not included in the tools menu. I know you can add it to tools if you purchased Pre 9 retail and have the disc. Is this an error in that it is not included in the download version? If not, why was not downloaded and how can I get it? Is there a plugin available. Smart sound shows one I believe for Pre pro. Will that work for Pre 9?

I hope what I am telling you responds to what you would like to do.
As one of the respondents mentioned, you can't use AirPlay. What was not mentioned is you can use HomeSharing.
You need to activate Home Sharing on both your computer's iTunes/Prefs/Sharing and in Settings/iPod in the iPad. Using the iPod app, select your computer's library and initiate any requests (music) on the iPad.
Personally I believe Airsharing and Homesharing are some of the worst work I've seen come out of Apple. Its inconsistent between devices and is needlessly complicated by having two different capabilities essentially doing the same thing. Throw in the Remote app and you now have three capabilities essentially doing the same thing with different interfaces and inconsistent functionality.

How can I save and share movies to a flash drive in Premier Elements 9

How can I save and share movies to a flash drive in Premier Elements 9
mobile phones and other devices - only give for ipods and iphones
export files for viewing on computer - windows media etc
I am experienced at burning dvds on the Adobe Premier Elements but new to sharing movies to a flash drive.
Please help!

Moti
Premiere Elements 9.0/9.0.1 on what computer operating system?
1. USB Flash Drive.
Go to Share/Computer/ make your export choice.
In the Save In field for the preset selected, browse to and select the USB Flash Drive
2. Windows Media
Share/Computer/Windows Media and select appropriate preset to get you .wmv file
3. See Share/Mobile Phones and Players
Remember you can customize the settings under the Advanced Button/Video Tab, Audio Tab, Multiplexer Tab of
the preset selected.
Please review the Premiere Element 9 Help PDF, Chapter 15, Saving and Sharing Movies.
http://help.adobe.com/archive/en_US/premiereelements/9/premiereelements_9_help.pdf
The above is an overview. We can go into more details after you review the above.
Thank you.
ATR

Premier elements 12 wont open

my premier elements 12 wont open at all and the photoshop 12 opens but the screen freezes straight away, was halfway through a video project but have been having difficulties from the beginning- the screen freezing when adding text and the playback and audio stuttering. Help!

Lindaos
Just some supplemental comments....all information is important in troubleshooting.
I do not know if I am ready to suggest deleting the BadDrivers.txt file at this point. If and when we get to that point, the BadDrivers.txt
file for Premiere Elements 12 Windows 7 or 8 64 bit can be found in the path:
Local Disc C
Program Data
Premiere Elements
Adobe
Premiere Elements
and in the Premiere Elements Folder is the BadDrivers.txt file that you delete.
Note: The version 12 BadDrivers.txt file exists in the Premiere Elements 12 Folder along with Folders for other versions as well as 12.
For prior versions of Premiere Elements, this BadDrivers.txt file would be in the folder of its version.
Also, in order to see the above path, you need to be working with Folder Option Show Hidden Files, Folders, and Drives active.
We look forward to more details of your issue so that we can rule in or out factors involved in your problems. Although video card driver considerations are important to the details package, there are a lot of other possibities in that package.
Thanks.
ATR

My computer shuts down with an "unrepairable hardware problem" when burning a DVD with Premier Elements 10

What causes my computer to shut down with a hardware problem while burning a video to DVD from Premier Elements 10?

air traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
After that, we can decide what next if necessary.
If any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Premier Elements 3 crashes when 'Burn' button clicked or 'Export to DVD' selected

After compiling a slide show in Premier Elements ( including rendering, previewing, saving) and I then try to either “Burn” or “Export to DVD” the programme immediately shows “Adobe Premier Elements.exe application error. The instruction at 0X0000000 reference memory 0X0000000. The memory could not be read.” OK or Cancel immediately shuts the program down and can’t be re-opened until the computer is re-started. On shut down a second message is displayed “The instruction at 0x00f96cb7 reference memory at 0x00000000. The memory could not be read. OK to terminate.’ I have replaced the RAM. I have repaired the programme many times with my original disc. I have uninstalled and reinstalled the programme many times. I have uninstalled Nero in case of a conflict. These fixing attempts seemed to have stopped message 2 appearing and the programme can now be restarted after it crashes without having to reboot. I have not been able to cure message 1, it crashes completely at any attempt to ‘burn’ a DVD or ‘export to a DVD’. I can use Windows to burn other discs without problems. I have previously burnt many other slideshow DVD’s without problem.
I cannot find anything similar to this fault in PE forums.
Hope to find some help.

Rosemary,
Trying to remember the full article, I do not think that I used too much "jargon," but in case that I did, I'll give you a quick distillation. You might want to still read on, as much more will be covered in that article.
When one starts a Project and then does a Save, a file is written to the location that the user chose. That file is [Project Name].prel. That file uses a computer language called XML. In the article, I show and example of a little bit of that language. That file ONLY contains a series of lines that link to the location of all Imported Asset files - the AV files, the still images, etc.. Those links are to where the various files were located on one's computer, when they did the Save. Next, there are a series of instructions for PrE to work with those linked Assets. These might be along the lines of "cut Shot_01.AVI at 00;00;30;00 and then again at 00;00;45;00," or "apply the Gaussian Blur Effect to Shot_02.AVI." Things like that. PrE is what is called a non-destructive NLE (Non Linear Editor) program, in that it never directly does anything to your original Assets, but only to the info gathered from them though those links. Your files are untouched, unless you were to do an Export/Share to that location, with the exact same name.
The .prel file only has some programming language inside. It is basically a database of links and instructions - not one Asset. It is not until a user does an Export, or Share (those terms basically mean the same thing, but in later versions, some of the old Export functions are now only under the Share tab), that any playable file is generated from PrE. Until then, there is nothing to play, only to Open in PrE (so long as the linked Assets still exist).
I hope that this makes sense. Many users are under the mistaken impression that Save will yield a playable file, or that one can play a .prel file. That is not the case, as explained above. This question has come up often enough, that I did the article to point out the differences, and give some tips on how to really get what one wishes.
After you read through the article, please do not hesitate to post any questions. What I want is something that is useful to all, regardless of their level of computer expertise, or their knowledge and familiarity with PrE, or any other NLE program.
Just let me know,
Hunt

In Adobe Premier Elements 12 Organizer

In Adobe Premier Elements 12 the Organizer closes as I try to open it

WeavingWater
I have found that the Elements Organizer 12 that is part of Premiere Elements 12 has a tendency to want to make a swift departure. The program is on Windows 7 and 8.1 64 bit.
The fix for me has been deletion of the Elements Organizer 12 settings file and/or creating a new catalog.
If the Elements Organizer does not stay open longer enough, then delete the settings file psa.prf via the path (Windows 7, 8, or 8.1 64 bit)
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete. (A new psa.prf file will be generated by the program once you open the Elements Organizer again.)
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
Another way to get at that settings file is from the Premiere Elements workspace. As you hold down the Ctrl+Alt+Shift keys (altogether), mouse left click and hold the click on the Organizer tab at the bottom of the Premiere Elements workspace. Hold that mouse left click for about 15 seconds and then release it. You should see the pop up asking your permission to delete the Organizer settings file. Click Yes. Release the Ctrl+Alt+Shift hold down.
As for creating a new catalog, see Elements Organizer File Menu/Manage Catalogs/Catalog Manager.
Please let us know if any of that worked for you. All that has been working for me. The Elements Organizer will run fine for a time and then revert to the bad behavior which is quickly remedied by the techniques cited above.
ATR

Sharing to Disc Tab freezes in Premier Elements 9

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