Shatter effects not working correctly?

Hey everyone!
I have this problem that's been driving me bonkers. I used Shatter on a PNG image, and it doesn't shatter completely. Most of the image shattered like normal, but a few intact pieces were left behind right where they were instead of flying off like the rest.
Virtual cookies, hugs, and much gratitude to whomever can help me
Thank you all! :3

Put shatter in wireframe mode, look at the force field. Did It include all of the layer? What are your physics settings? If pieces are not moving you have to change something about the setup. There are about a zillion combinations of settings for shatter, without seeing which are not at the default setting it is impossible to give you any better idea than I just did.
If my suggestion did not solve your problem then select the shatter layer and press the U key twice to reveal all changed properties, then send us a screenshot showing the timeline and the comp at the point where you are having problems.

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