Shattered iPhone Screen....
I recently fell down my stairs and practically threw my iPhone 3G with some force down on my tile floors. The entire right and upper portion of the front of the phone is shattered I can even see into the interior of the phone on the portion that is just above the screen and around the speakers. However i have a clear screen protector on that is holding the actual screen part together. The screen still is fully functioning, and responds to the touch even on the parts that are spiderwebbed with broken glass.
My questions are, How much will it cost for a complete replacement screen, and is it in anyway covered by insurance. Also, will I have to part with my iPhone to send it in, or will the cingular store order me a new screen, and install it for me locally.
Thanks
How would anyone know what your insurance will cover? Call you insurance company.
Cingular which is now AT&T does not handle repair/replacement of iphones. Apple handles all repair replacements. They will not replace the screen. If anything they would exchange for a cost like the following:
"Out-of-Warranty Service
If you own an iPhone and it requires service for any other hardware failure, Apple will service your iPhone for the Out-of-Warranty Repair Service fee listed below. Your replacement iPhone may be new or refurbished.
iPhone 3G Out-of-Warranty Service
8GB $199
16GB $299
Original iPhone Out-of-Warranty Service
4GB & 8GB $199
16GB $249
*All fees in US dollars and exclude applicable taxes"
http://www.apple.com/support/iphone/service/faq/
Similar Messages
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What does it cost to replace my shattered IPhone 5 screen and the touch sensor under the glass?
It is not clear to me how far along this implementation has gonein the US and worldwide, but this seems to describe where it is going:
http://appleinsider.com/articles/13/06/03/apple-now-repairing-iphone-5-screens-i n-store-as-part-of-applecare-overhaul -
Shattered iPhone 5 screen with insurance.
I purchased the 1 time 100 dollar fee insurance when I bought the phone. The lock button started to act up and a few days later I shattered the screen and the lock button rarely works. How does it work when I go to get this fixed? Is it just a new screen or the whole phone? ( I will be purchasing an otter box afterward)
The iPhone will be exchanged and if you are referring to AppleCare plus, there will be a $50 deductible.
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Replacing a shattered iphone 4G screen?
How much does it cost to replace a shattered iphone 4G screen?
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. " -
i shattered the screen of my iphone 4 and i switched my line back over to the iphone 3 and some of my text messages are still being sent to my old phone. What do i do?
Are the messages being sent text messages or iMessages?
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My iPhone Screen is Broken and I Need to Access the Photos
So my iPhone screen is completely shattered and it does not respond to touchscreen. I tried unlocking it with the thumb reader, but it did not work. I have since gotten a new iPhone, but I would like to get my pictures off the old iPhone. Any help would be appreciated.
AreBear wrote:
So my iPhone screen is completely shattered and it does not respond to touchscreen. I tried unlocking it with the thumb reader, but it did not work. I have since gotten a new iPhone, but I would like to get my pictures off the old iPhone. Any help would be appreciated.
Simply restore from the latest backup you made to iCloud or iTunes, prior to the damage incident. You were backing up to iTunes regularly, or at least using iCloud to backup wireless & automatically... right?
If you cannot make a backup of the damaged device at this point, and you do not have a backup of the data on the device, then you cannot access the data on the device, and it is lost. What would you have done if instead of simply being damaged, it had been lost or stolen?
This is a harsh lesson. Now you know why it is recommended to backup regularly. Learn from your mistake, and don't repeat it.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support -
Shattered my screen where can i get it fixed how much does it cost?
shattered my screen where can i get it fixed how much does it cost?
Apple will exchange it for a refurbished one for this price.
Apple - Support - iPod - Repair pricing
A third-party place like the following may be less expensive.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My daughter dropped her ipod touch, shattered the screen, it is still in place, but spiderweb, ipod works fine still. How/Where do we get the screen repaired, cost, time frame?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Hi. My iphone screen has totally frozen I went to slide across to use my phone and the arrow is stuck to the right and the screen is fixed. The time is frozen I have tried turning the power off but i can't even do this. I cannot receive calls or texts. Please help!!!
Follow http://support.apple.com/kb/TS3281
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I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking for passcode which i had forgotten ages ago. Suggest me the possible ways to recover my iphone.
Since the screen doesn't work, it will be challenging to get it working, even thru iTunes. You will need to ask yourself if you want to invest more money in it or get a new one, especially since the contents will be lost since you don't know the passcode. Apple will gladly replace the screen for a cost that represents a significant portion of the price of a new. Once the screen is done, you may or may not be eligible for the free iPhone 5 Battery Replacement Program.
Or, if you decide to salvage it and are strong of heart and firm of hand, you can replace the screen yourself for less. See here and note they carry kits with all needed tools and parts. -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
I am at Ramstein AB Germany. My iphone screen was smashed badly on the flight to Germany this morning. WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later. As I am in Germany with no coverage and no working phone none of those options will work. Can you get this e-mail to someone who can help. My iphone serial # is C38xxxxxx. 1) I need to know where and how I can get a replacement somewhere nearby in Germany 2) If 1 is not an option I need to set up an appt to get a to get a new iphone at an apple store in Atlanta GA in the evening of 11 July.
Thank you very much, Phil Edelen
<Edited By Host>Thanks, my wife is the one serving I am retired and trying to follow her as much as I can.
I will schedule an appt for my next time stateside. I have spent too much time on many Apple web sites trying to get an e-mail to communicate with anyone at Apple to no avail, only phone numbers. I guess if you are overseas with no international access you are out of luck communicating with them. I did find one e-mail address but the reply was computer generated and provided useless links.
If anyone has any e-mail address for anyone at Apple I would appreciate it.
Thanks again,
Phil -
Last night my iphone screen all of a sudden was solid blue and now it is black. I tried turning it on and off. Still nothing appeared on the screen. I put it on the charger and this morning it is totally black. However, when I hit the on and off button, I did hear the text message signal go off. When I turned the volume on and off a big white bell flashed. In the last week, there were some other display problems such as the screen blowing up large. The only way to fix it was to turn off the phone and then turn it back on.
What does all of this mean? It seems like I've had these problems since the iphone 4 upgrade.just do reset, press home button and power butoon for a while untill you can see apple
gud luck -
How can I get rid of the dark area on top one third of my iphone screen which spoils my background image?
It seems this problem is caused by the software to increase the readibility of upper letters (clock battery etc.) It be nice to leave us the control of choosing background letter color too if we are using brighter images or darker images.
I'm using iphone 4s and it appeared after I updated to new patch. 7.1.1.
Thanks,
Cem
I do not know how to move topics from sections of forum so I apologise for duplicate post.
https://discussions.apple.com/message/25594879#25594879Photo added.
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I can't test right now, but when I get home I plan to make a little test to see how well this in fact works.
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