Shattered iPod Touch 4g can't connect to iTunes - locked with passcode?
Okay, so I have an iPod Touch that was run over by a van and the digitizer is entirely shattered - pieces are falling off and part of the underneath is exposed. The LCD is also non-functional - I only get white (assuming this is just the backlight). I need to backup the content on it but when plugged in, iTunes says it cannot connect because it is locked with a passcode. I know the passcode, but I cannot type it in because the screen does not work. Is there a way for me to type it in from my computer or anything else? All suggestions are appreciated!
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Your data will be lost
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
Similar Messages
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I updated my ipod but it failed....
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Please help!?You do not. You have to restore the iPod. You can then restoe from backup and get to where you were when the the last backups was made.
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Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
my ipod touch says "activation required, Connect to itunes" i restored it with on my itunes and it seems to be working again, after i tried connecting to my wifi with no luck i reset it, and again it pops back "activation required, connect to itunes" i restored again, its a non ending cycle, and it makes no sense having my ipod and i cannot connect to the internet with it, can someone please help with this issue?
Maybe here:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next would be to make an appointment at the Genius Bar of an Apple store. -
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What iOS do you have on the iPod?
Did it every connect to your computer with that iOS?
The latest iOD for the 2G is 4.2.1 and that required a Mac with 10.5.8 or later.
Have you tried:
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Try to connect in recovery mode, described here: http://support.apple.com/kb/HT1808
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Place the iPod in Recovery mode and then connect to yuor computer and restore via iTunes.
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Start here. See the driver topic first.
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How can I connect my iTunes account with PayPal?
In the payment method page (I access it by iTunes for Mac) there's no PayPal button!
PS: I live in ItalyWhat do you mean by sync your iTunes account?
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Transfer the iTunes folder from your old computer to your new computer. It's in your My Music >> iTunes folder. You'll probably need an external hard drive to do this. Make sure you upgrade the old and the new computers to the latest iTunes before transferring your music to the new machines.
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My Ipod Touch 4G can't connect to my internet
My Ipod Touch 4G won't connect to my internet anymore. I have had this Ipod for about 2 months and have never had any noticeable problems with my internet connection, but today I left the house for an hour and when I came back I couldn't get it to connect. When I go to the settings and look at my wi-fi, it shows that it is loading my wi-fi connection, but it can't connect to the point where it shows the check mark.
I don't believe the problem has anything to do with the router, my sister also has an Ipod Touch 4G and hasn't had any problems, and there are plenty of other devices that are connecting with the internet fine.
I already tried resetting all my network settings, I have turned it off and on several times, and I've tried to be patient to see if it fixes itself.
I don't really know a lot about this kind of stuff, so if someone could help me figure out how to fix this I would really appreciate it.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I recently purchased a new laptop after my old one ceased to function. Therefore, I had lost ,my old iTunes, and my iPod is no longer authorized by a functioning computer. I downloaded the latest version of iTunes, plugged my iPod in, and tried to install the new iPod Touch software update. I got the error message that the installation had failed, and iTunes automatically ejected my iPod, leaving it in the "connect to iTunes" screen, in which it has been stuck ever since (about 9 days now). I have uninstalled and re-installed iTunes, have rebooted my computer numerous times, I have tried various holdings of the power button and home button as recommended on several help forums, etc. to no avail. I am using a Windows 7 (64-bit) system on a brand new HP Pavilion dm4 laptop with plenty of space and the newest version of iTunes installed. My iPod Touch (3G) is not being recognized by iTunes or by my laptop. I would like to, if possible, restore my iPod to original factory settings so that it can be authorized on my new laptop and will sync approrpiately. Any help anyone can provide will be immensely appreciated. Thank you.
Also, the iTunes is the version for a 64-bit Windows OS.- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
IPod Touch 3rdGen stuck in connect to itunes mode and driver missing
Ok what happened was I wasn't at my own house and and I wanted to put some new music on my iPod touch 3rd Generation. I had to update to the new itunes first. Then once I was finished I remembered I had to update my iPod touch so I clicked on update. Then at some point the ipod screen had the USB connect to itunes and a window comes up saying Windows needs to install driver software for your apple mobile device ( recovery mode ) and my computer cant find it. I have went into the device manager and when i click on properties for the apple mobile device recovery clicked properties and in the device status box it sais
"This device is not configured correctly. (Code 1)
There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver."
I have looked to re download the drivers and I can't find them. The other problem is my primary computer is not working and if i have to completely reset my ipod i will lose practically everything because I have a feeling my primary laptop is getting reset.
So to conclude it's really saying my apple mobile device recovery mode is there, but there is not a driver installed to it.- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
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