Shattered iPod touch screen

I shattered my iPod screen and it still works.  Does anyone know the best way to replace the screen?

Apple doesn't repair it.  They replace it with a refurbished unit.  The fixed-price for non-warranty replacements can be found here.

Similar Messages

  • Shattered iPod touch screen; add passcode without device

    A couple months ago, I shattered the screen on my 4th generation iPod touch. Today I went to unlock my iPod touch and it wouldn't slide where it says "slide to unlock". I turned off my iPod and turned it back on and it automatically came up with the screen that says "enter passcode", I entered my passcode and it automatically unlocked without having to do the "slide to unlock". I went to my settings and  took off the passcode thinking that it would also take off the step where you had to slide to unlock. The next time I went to unlock the iPod, it just showed the slide to unlock, which still wouldn't slide over.  I turned it off and back on and it didn't show the "enter passcode" and instead just went straight to "slide to unlock" which still wouldn't slide over. My dad who happens to work for apple took a look at it and noticed that the bottom left corner was missing a piece if the screen which was causing that corner of the screen to not function, and therefore not letting me slide to unlock it. So basically my question is, is replacing the screen my only option or is there any possible way for me to put a passcode back on it (since I was able to unlock it with a passcode) without using the device since I cannot unlock it?

    1. Ask you dad.
    2. Replace the device:
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • How much does it cost to fix a shattered IPod touch screen? Is it cheaper at other places?

    I dropped my IPod touch 4th gen, on cement and it shattered the screen. the corner has the most craks and some of it has acually chipped. A big crack runs over my camera creating a big blur when I use my camera. I have had my Ipod for about 9 months. I need to know how much it cost to get it repaired and if I can get a better deal other places. i didn't get a warrenty for it.

    Apple will only exchange your iPod for a refurbished one for $99, $149 or $199 depending upon the capacity. If you do not have the 8 BG on,e a third-party place like the following may be less expensive. Here is one place. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HELP!!! iPod Touch screen SHATTERED :O

    So by the title you have probably figured out the depressing reality I am faced with: My iPod Touch screen has finally shattered into a million pieces :'( It even had a semi-hard case on, but unfortunately for me it landed right on the weakest part of the structure - the thin piece metal between the 30-pin dock connector and the screen, and also where the case is extremely thin and flimsy. That bent into the glass, sending hairline cracks up to the top of the screen as well as shattering the glass around the home button, and as all us iOS device users should know, even gorilla glass can't handle that kind of impact. Luckily I have a screen protector on, so the glass didn't go everywhere and I can still use it without risking a trip to the hospital.
    Sadly, my iPod is more than 2 years old and I didn't get Applecare support, so my question is...what are my chances of getting it replaced or even a discount on their currently ridiculous pricing ($109 + $19.95 P&H!) if I walk into an Apple store and ask? I have heard of many success stories of people getting their devices replaced, but I realise that the fact that it has passed its 2nd birthday will go harshly against my persuasive attempts.
    Also, I live in Australia if that makes a difference. Here are some pics:
    Message was edited by: -GDS-

    Dang! I did some googling around, and there are 2 stores right here in Sydney that can replace your old iPod Touch screen with a brand new genuine screen for $89. Do you think it's worth it or should I just get a 5th Gen iPod for $329?

  • My ipod touch screen is broken and whenever i press the lock screen button, the screen is white, what can i do to fix this?

    so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen and headphone jack yourself if you are up to it
      iPod Touch Repair – iFixit          

  • There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

  • My  iPod touch screen says it is disabled.  Connect to iTunes.  When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything.  Any ideas?

    My  iPod touch screen says it is disabled.  Connect to iTunes.  When I connect the device to the computer a window pops up and said that the iPod is locked and I need to enter the passcode on the iPod..... I can't get it to do anything.  Any ideas?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I was up dateing my itunes and now  on my ipod touch screen its says itunes and a picture of the lead what do i have to do

    i was up dateing my itunes and now  on my ipod touch screen its says itunes and a picture of the lead what do i have to do

    Having finally managed to update itunes to the current version in order to sort the lock screen of itunes ;logo and usb lead, i find that i dont have on the left side of itunes lists,  the DEVICES heading for me to click on in order to back up/restore etc..... How do i access this..?   I seem to be going around in circles and getting nowhere fast.
    Is there any logical reason why the "devices" catogory wouldnt be showing..? or is there any way i can proceed manually without access to this...? HELP..... PLEASE.. THANKS......

  • My iPod touch screen went fuzzy with pink and white stripes

    Hello! I really appreciate if anyone would tell me what's wrong with my iPod touch.
    I have been using my iPod touch for less than a year, and honestly, I have quite a bad habit: I always use it for playing games. And sometimes, I even use it while it is charging. Usually it's fine, nothing went wrong, so I keep doing the same thing sometimes.
    one day, I'm visiting my relative and tried to charge my iPod. Since my iPod doesn't have an adaptor, I usually charge it using my laptop (the seller told me to charge it in a laptop/computer). One day, I borrowed my cousin's laptop to charge my iPod, but she only gave me an adaptor (not made for iPod or any apple products, but it fits so I thought it's okay). But the next day, I found out that my iPod went off by itself and I know that my battery isn't low.
    I Tried to charge it using my laptop at home, but it still went off! Also, it went normal in my laptop (the iTunes appeared automatically, as a sign that my iPod is charging). So, I tried to restore it and I worked (at least I thought so), until I saw my screen went fuzzy (pink and white stripes). So, almost everyday I turn off my iPod, turn it on again, wait for a while, then use it normally. Usually it lasts 'normal' for hours, but it will still be error as usual.
    So, my question is:
    What makes my iPod touch screen went fuzzy?
    Is it because I used it while charging?
    Is it because I charged it with an adaptor that is not made for Apple products?
    please help me, I don't know what else to do! I have restored it, I didn't download many applications like I used to before, and I left it alone when I was charging (I didn't play it while it's charging any more), and I even didn't turn on the Wi-Fi if I'm not using it (I almost NEVER turn off the Wi-Fi before my iPod touch went error)
    Thank you for answering..

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT201412 Ipod touch screen not responding. How do i fix it?

    My ipod touch screen often stops working or just wont respond to my touch. When i shut it off and try to get back on it wont respond and i will half to wait till it decides to work which can take up to 2 hours. How do i get it to work faster?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My ipod touch screen is totally unresponsive and i have been using it under normal conditions. ihave tried the reset and restore but to no avail.everything works as it would normally do  on the screen.help pls????

    my ipod touch screen is totally unresponsive and i have been using it under normal conditions. ihave tried the reset and restore but to no avail.everything works as it would normally do  on the screen.help pls????

    Might want to post your question in the correct forum.  This is the iPHONE forum.

  • HT1459 My iPod touch screen just turned a white-ish green color and I can't turn it on or off. I can't connect it to iTunes, and the back is too scratched up to see the serial number so I have no way of getting it. Can someone tell me how to fix it?

    My iPod touch screen just turned a white-ish green color and I can't turn it on or off. I can't connect it to iTunes, and the back is too scratched up to see the serial number so I have no way of getting it. Can someone tell me how to fix it? Please tell me quickly! I was right in the middle of something!

    Did you try a reset?
    iPod touch User Guide (For iOS 5.1 Software)

  • Can you get your cracked iPod Touch screen repaired if you colored the top of it with highlighters? If you can't, how do I remove the highlighter?

    I cracked my iPod Touch screen at the top where the front camera is and colored the cracks in with highlighter. I want to know if I can still get it repaired even if its colored in? If I can't, how do I remove the highlighter?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • How can you get a cracked ipod touch screen fixed

    how can you get a cracked ipod touch screen fixed?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.  You can do the exchange at an Apple store.
    Apple - iPod Repair price      
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • Ipod touch screen went black and then started flashing. Then the turn off slide comes up.

    Ipod touch screen went black and then started flashing. Then the turn off slide comes up. Restored multiple times and didn't work. Ipod works with Itunes fine (can put music and podcasts on the ipod), but can't take songs off of the ipod. Using windows xp and everything is up to date. Any ideas of how to fix it?

    I didn't know that it was posted three times. My computer didn't say that it posted anything.
    My ipod still syncs to itunes and I can put podcasts and music on my ipod, but I can't delete songs after I put them on the ipod. When I try to delete songs I try to delete it from the main music list on the ipod. It's also doing all the other stuff that I posted before. The screen will go black and then the power off slider thing shows up for a few seconds, then it'll show the unlock slider bar. Then goes black again. It will also do that when I have the ipod unocked and changing songs or playing a game. I've restored it to the factory default/new ipod and it still does the same thing. I've uninstalled and reinstalled itunes and then restored it again to the factory default and it's still doing the same exact thing. I checked and my computer is up to date.

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