Shift key and ellipse tool not working

Can't make a perfect circle in CS5 using shift key. Anyone else having this problem?

Order,
If the Type remains unchanged when selected, you seem to need to both Show Edges and Show Bounding Box under View. You should be able to move it though. Otherwise, something else is wrong.

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Order,
If the Type remains unchanged when selected, you seem to need to both Show Edges and Show Bounding Box under View. You should be able to move it though. Otherwise, something else is wrong.

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Shift key and ellipse tool not working

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