Shift keys not working with numbers

I wiped my Apple Wireless Keyboard yesterday with a damp cloth - like I've done for years - and now I'm not able to produce symbols anymore using either of the shift keys and the numbers 1-9 on the keyboard.
I would tend to think it's a hardware issue, but what puzzles me is that using keyboard viewer all of the buttons respond normally when pressed singularly. In other words, the all the number keys work correctly, and the shift keys work normally with other buttons, just not the numbers.
Any help would be much appreciated.

I'm having this same exact issue. Anyone know of a fix? Is it possible junk in the keyboard?
I tested my keys using the keyboard viewer, and when I hit function it recognizes it, but it doesn't when it is loading.

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If that does not work, test it using an external keyboard.
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I'm having this same exact issue. Anyone know of a fix? Is it possible junk in the keyboard?
I tested my keys using the keyboard viewer, and when I hit function it recognizes it, but it doesn't when it is loading.

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Dear Customer,
Welcome to HP Support Forum and we are glad to assist you
It looks like you are having issues with the Keyboard on your Notebook
We will surely assist you with this
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

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I spilled hot chocolate on my macbook pro, so I shut it down immediately, dried it off as much as possible. 36 hours later, I turn it on and try typing in my password, it wont accept it because it thinks I have shift held down. I checked, and I'm sure it isnt just stuck down. What can i do?

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Some liquid has just spilled into your Mac. What should you do?
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Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
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Marco,
I've been having intermittent left shift key problems for several months. My laptop is now 3 days out of Warranty, Apple web site says so. Anyway, the only reliable fix I've found is to do a re-boot. I can also (sometimes) get reliable shifting if I slide my finger closer to the outer edge - meaning, no shift if pressed on one side of the key, sometimes shift on the other side.
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Hello sandi3s,
The troubleshooting detailed below may help restore functionality to your MacBook Pro's keyboard.
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Accessibilty or Universal Access pane in System Preferences, then click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Accessibilty or Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
Cheers,
Allen

Shift keys not working with numbers

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