Shipped to store, Now delayed

Hi, My dad put in an order on August 1st for Logitech Z623 speaker system and we got a pick up date for August 7th. We waited all day and around 9 at night, he got a text saying it was delayed and that we would have to wait 1 to 2 weeks. I've been waiting constantly for the "ready for pickup" email and I was wondering why it got delayed? On order status, it has been on shipped to store all week and I was expecting it to be ready for pick up yesterday August 7th and then it gets delayed.

Hello gebelfresh,
I was disappointed to read that your father's order has been delayed. While not ideal, this can sometimes occur and I regret any inconvenience as a result of the delay.
Best Buy's Privacy Policy only allows for us to discuss an online order with our customer who placed it. Please extend my invitation for your father to contact us here on Best Buy Unboxed or to call us at 888-237-8289 for assistance with determining what is happening with his order currently processing.
I'm grateful that you brought this situation to our attention and we look forward to hearing from your dad.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
 Private Message

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