Shipping tab doesn't appear in PO

Hi MM experts,
When I am creating returns PO (return box checked), the shipping tab is not coming in item detail. System gives below error.
"Not possible to determine shipping point for item"
The most common reason this shipping tab doesn't appear in PO is because a Returns Vendor customer account number has not been maintained on vendor master. But in this case I have checked the vendor and found that Vendor customer account number has been maintained. And the material also has been extended to sales org xxxx, distr.channel xx.
I have checked TVSTZ table, eveything seems to be OK.
Error descr: Message no. 06855, Diagnosis "The system was not able to determine a shipping point for the combination shipping condition , loading group xxx, plant xxxx in the case of item xx."
System Response
It is not possible to create a delivery in the Sales and Distribution component without specifying a shipping point.
I do not know what to do or what is missing??
Can anyone suggest how to proceed to create return PO.
Thanks in advacne
Suresh.

Hi,
Please refer SAP note- 831469 - Customer, Shipping Point for Storage Location incorrect for the same.
Also check wether Sales views are maintained for that Material you are using for the STO, Check and maintain the loading group and shipping conditons in MMR sales: General/Plant View for receiving plant
Also Check created SD customer(vendor) by you in system by XD01.
and check for the complete STO config settings
SPRO - MM -- Purchasing -- Purchase order --- Set up stock transport order -- define shipping data for plants
Regards,
Sandesh Sawant

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Shipping tab doesn't appear in PO

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