Shockwave 11 installed, works under my identity but not my wifes

I am using Explorer 8 and Vista business. When I am logged in under my identity Shockwave works fine on all web sites but when my wife logs in with her identiy Shockwave will not open. She just gets a blank box with a blue symbol in the top left corner.
Any idea's please.

Does this also happen on this test page http://www.adobe.com/shockwave/welcome/ ?
P.S. is Shockwave Player enabled on Internet Explorer add-ons?

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