Shockwave 11 will auto update not work right for me

I can't get shockwave's auto update feature enabled
Here is what I have at the moment:

Shockwave Player support FAQ
You will be better off posting in the Macromedia Shockwave Player Forums.

Similar Messages

Flash player silent auto update not working

I was glad to read the news about the new feature of silent auto updates of the Adobe Flash player, but unfortunately this is not working on my machine. Has anyone had the same problems and was able to solve them?
Some information on my setup:
I had previously installed Flash player version 11.1.102.63, both ActiveX and Plugin version (installed through the .msi files, deployed via Active Directory/GPO - no further configuration, just plain original .msi files).
To test the auto update feature, I decided to install the new 11.2.202.228 version, but only the ActiveX version. I installed this via the .exe installer (install_flash_player_11_active_x_32bit.exe) manually, choosing "Install updates automatically when available (recommended)" in the last step of the installation, as seen here:
http://www.adobe.com/devnet/flashplayer/articles/background-updater-windows.html
When I open Control Panel -> Flash Player, under the "Advanced" tab I see:
"Install updates automatically" is chosen, but greyed out (no admin rights with this windows user)
ActiveX version: 11.2.202.228
Plug-In version: 11.1.102.63
The file "mms.cfg" under C:\WINDOWS\system32\Macromed\Flash\ contains:
AutoUpdateDisable=0
SilentAutoUpdateEnable=1
The task "Adobe Flash Player Updater" was created and is scheduled to run every 1 hour. I can see that it is started ("last start time"), the result code is 0x0 which means "no error".
So everything as expected. But the auto update is not working, since the plugin version of flash player never gets updated!
I edited the "mms.cfg" and added:
SilentAutoUpdateVerboseLogging=1
After manually starting the task, there are some lines added to "FlashInstall.log" in the same directory:
2012-4-4+7-20-48.814 [info] 1614
2012-4-4+7-20-48.829 [info] 1615
2012-4-4+7-20-48.829 [info] 1618
2012-4-4+7-20-48.829 [info] 1619 1063
2012-4-4+7-20-48.876 [info] 1614
2012-4-4+7-20-48.876 [info] 1615
2012-4-4+7-20-48.876 [info] 1618
2012-4-4+7-20-48.876 [info] 1608
2012-4-4+7-20-48.876 [info] 1604
2012-4-4+7-21-10.425 [warning] 1403 12029
2012-4-4+7-21-10.425 [warning] 1407 183
2012-4-4+7-21-10.425 [warning] 1408
2012-4-4+7-21-10.456 [info] 1624
2012-4-4+7-21-10.456 [info] 1612
2012-4-4+7-21-10.456 [info] 1621
What does this mean?
Some more information:
Windows XP SP3, all windows updates installed, german
Avira Professional Security anti-virus software
Machine is behind a proxy server, but this is set up in Control Panel -> Internet Options
I suppose this is a problem with our proxy server. Does the auto updater not use the proxy information from the Windows Control Panel settings?
Kind Regards,
Martin

Hey Hans,
After reading of your sucsess I attempted to replicate it.
I am happy to say that I managed to update from Adobe Flash 11.2.202.228 to 11.2.202.233 on serveral different windows 7 notebooks and desktops sliently.
I went into the windows task scedular and ran the Adobe Flash Player Updater task (I didn't need to change anything in the task or the service for it to work).
The only issue I found was that if I ran the task again without restarting the computer no requests from the client would show up in the logs from my web server but if I restarted my computer and then reran the task it would work again. I'm assuming that it will only sent requests out every 24hours is talked about in page 18 of the Flash Player 11.2 Administration Guide.
My Web Servers logs look like this:
2012-04-27 05:45:01 W3SVC1967680676 10.135.12.38 GET /pub/flashplayer/update/current/sau/11/xml/version.xml - 443 - 10.135.13.17 Get+Flash+Player+version+xml/1.0 200 0 0
2012-04-27 05:45:05 W3SVC1967680676 10.135.12.38 GET /pub/flashplayer/update/current/sau/11/install/install_all_win_ax_sgn.z - 80 - 10.135.13.17 Download+Flash+Player+Installer/1.0 200 0 0
My mms.cfg looks like this:
AutoUpdateDisable=0
SilentAutoUpdateEnable=1
SilentAutoUpdateServerDomain=proxy.tallangatta-sc.vic.edu.au
I think the biggest issue I had during testing was that I forgot to my web servers certificate into the windows certificate stores trusts root certs of my notebooks/desktops. EG: http://blogs.adobe.com/livecycle/2012/04/rights-management-how-to-get-windows-7-to-trust-a -self-signed-server-certificate.html
I have since deployed the mms.cfg file and added my web servers certificate into the trusted root certs via group policy to all my clients and it is working very well. I have also writen a batch file to download the needed files from adobe for that backgroup updater and to put them on my web server. I created a daily task on my web server to run the batch file. If anyone wants the batch file or shell script please email me and I'll forward it on.
My batch file pretty much looks like this:
@echo off
:::::::::: INFOMATION ABOUT SCRIPT ::::::::::
:: This Script Titled adobe-flash-background-updates and was written by Tyrone Wyatt of www.cloudportal.org.
:: This Script is open to use by everyone and is not under any licence.
:: See flash_player_11_2_admin_guide.pdf for more infomation on how this script is required to function.
:::::::::: SCRIPT CONFIG ::::::::::
:: The TITLE option is the scripts name
set TITLE=adobe-flash-background-updates
:: The LOG option is the log file.
set LOG=./%TITLE%.log
:: The SOURCE option is the mirror on which you would like to download the flash files from.
set SOURCE=http://fpdownload2.macromedia.com
:: The DESTINATION option is where you would like your downloaded files to go so they are accessable by your web service.
set DESTINATION=d:\wwwroot\Proxy
:: The VERSION option is the current major version of Flash Player (for Flash Player 11.2, the major version is 11).
set VERSION=11
:: The Proxy settings for wget to use
set HTTP_PROXY=http://edupass.tallangatta-sc.vic.edu.au:8080
:::::::::: SCRIPT CORE ::::::::::
echo Welcome to %TITLE% Script!
echo =O====== %date% %time% ======== >> %LOG% 2>&1
if exist %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\xml (
echo Skipping destination folder structure creation.
) else (
echo Creating destination folder structure.
mkdir %DESTINATION%\pub >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer\update >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer\update\current >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer\update\current\sau >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION% >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\xml >> %LOG% 2>&1
mkdir %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\install >> %LOG% 2>&1
echo Downloading files...
wget.exe -nv %SOURCE%/pub/flashplayer/update/current/sau/%VERSION%/xml/version.xml -O %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\xml\version.xml >> %LOG% 2>&1
wget.exe -nv %SOURCE%/pub/flashplayer/update/current/sau/%VERSION%/install/install_all_win_ax_sgn.z -O %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\install\install_all_win_ax_sgn .z >> %LOG% 2>&1
wget.exe -nv %SOURCE%/pub/flashplayer/update/current/sau/%VERSION%/install/install_all_win_pl_sgn.z -O %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\install\install_all_win_pl_sgn .z >> %LOG% 2>&1
wget.exe -nv %SOURCE%/pub/flashplayer/update/current/sau/%VERSION%/install/install_all_win_64_ax_sgn.z -O %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\install\install_all_win_64_ax_ sgn.z >> %LOG% 2>&1
wget.exe -nv %SOURCE%/pub/flashplayer/update/current/sau/%VERSION%/install/install_all_win_64_pl_sgn.z -O %DESTINATION%\pub\flashplayer\update\current\sau\%VERSION%\install\install_all_win_64_pl_ sgn.z >> %LOG% 2>&1
echo Script complete! See log file for more infomation %LOG%
echo =X====== %date% %time% ======== >> %LOG% 2>&1
echo. >> %LOG% 2>&1
:::::::::: END OF SCRIPT ::::::::::
Thanks for your help,
Tyrone Wyatt.

Auto update not worki

I just tried to use the Creative Auto Update to check if my Audigy 2 ZS was up to date. The page just says "Products on your system" and then there is nothing below it. Refreshing the page doesn't help. I have used the auto update many times with no problems.
Is it not working right now or is there another problem?

Nevermind, it's working now.

V 10.0.2 auto update not working

I have been running FF 10.0.2 for a while, and was just told by a website that I needed to have FF 14 or FF 15 running. I have always had auto update turned on, but evidently, it is not working. I've now been "checking for updates" on the update channel, with no results after being connected for over 1/2 hour.
All suggestions appreciated -- I would simply download and install the latest version, if that will not eradicate my existing data.
Thoughts, please?
Many thanks

Done, and well. Very quick download, very quick update installation, and no apparent loss of data.
So, thanks again. I have set the auto update option, and hope that it will serve well in this new version.

Auto-update not working on 64-bit Windows Firefox Aurora

I realize the correct directory to download Aurora builds would be http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora-l10n/, but it does not have 64-bit Windows build which is unfortunately the only way to solve severe stuttering problems in Flash.
Previously I had used nightly builds, while they did work fine most of the time sometimes there issues that forced me back to standard builds, and stuttering Flash.
So instead I've been trying to use 64-bit Aurora I downloaded from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/. It's been a smooth experience otherwise but auto-update doesn't work. First it attempts to install small patch, which fails. Then it tries to install full update, which again fails.
Here's a screenshot of the full update failure message: http://i.imgur.com/8HmPjTE.jpg

Thanks for the feedback. The topic linked above suggests that the problem with auto-update lies with CA certificate. I've submitted feedback to Moziilla and linked here just in case.
If the cause of failing auto-update is the CA certificate, hopefully Mozilla is willing to correct the problem.
Stuttering Flash in 32-bit Firefox is simply unbearable and I have to either use 64-bit Nightly or Aurora builds, or go Chrome.

10.5.6 auto update not working and how I fixed it

I ran into an issue installing 10.5.6 like many others apparently have. I'd run the auto update and it would stall at Configuring Installation with the progress bar moving maybe 1/8th of the way. I'd restart and try again with no success.
I tried verifing the disk but it found no issues.
When I tried the combo-updater it told me my hard drive didn't meet the requirements for the update.
The one thing I was missing was 10.5.5. I was still running 10.5.4. The funny part is that the auto updater didn't recognize it and kept trying to push 10.5.6 and the combo-updater didn't recongize it either.
In the end I downloaded the 10.5.5 updater from http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1055comboupdate .html. After it installed I was allowed to install 10.5.6
In my opinion the autoupdater should have caught this.

Spyer wrote:
I ran into an issue installing 10.5.6 like many others apparently have. I'd run the auto update and it would stall at Configuring Installation with the progress bar moving maybe 1/8th of the way. I'd restart and try again with no success.
I tried verifing the disk but it found no issues.
When I tried the combo-updater it told me my hard drive didn't meet the requirements for the update.
The one thing I was missing was 10.5.5. I was still running 10.5.4. The funny part is that the auto updater didn't recognize it and kept trying to push 10.5.6 and the combo-updater didn't recongize it either.
In the end I downloaded the 10.5.5 updater from http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1055comboupdate .html. After it installed I was allowed to install 10.5.6
In my opinion the autoupdater should have caught this.
I agree - that sounds like a bug to me.
You could have downloaded the combo 10.5.6 update which works with any version of Leopard from 10.5.1 up and not have bothered with 10.5.5.
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056comboupdate .html

Flash auto update not working

Been trying to get the autoupdate feature for flash working but no luck. Been using these settings for the mms.cfg for 32/64 locations:
AutoUpdateDisable=1
SilentAutoUpdateEnable=1
SilentAutoUpdateVerboseLogging=1
Running the windows task does not trigger the auto update function. With verbose logging this is what I see in the logs:
2015-4-2+16-37-21.462 [info] 1613
2015-4-2+16-37-21.462 [info] 1615
2015-4-2+16-37-21.462 [info] 1618
2015-4-2+16-37-21.462 [info] 1619 1063
2015-4-2+16-37-21.462 [info] 1613
2015-4-2+16-37-21.462 [info] 1615
2015-4-2+16-37-21.462 [info] 1618
2015-4-2+16-37-21.462 [info] 1604
2015-4-2+16-37-21.462 [info] 1608
2015-4-2+16-37-21.462 [info] 1612
2015-4-2+16-37-21.462 [info] 1620
2015-4-2+16-40-53.858 [info] 1613
2015-4-2+16-40-53.858 [info] 1615
2015-4-2+16-40-53.858 [info] 1618
2015-4-2+16-40-53.858 [info] 1608
2015-4-2+16-40-53.858 [info] 1612
2015-4-2+16-40-53.858 [info] 1620
Any help would be appreciated

Been trying to get the autoupdate feature for flash working but no luck. Been using these settings for the mms.cfg for 32/64 locations:
AutoUpdateDisable=1
SilentAutoUpdateEnable=1
SilentAutoUpdateVerboseLogging=1
Running the windows task does not trigger the auto update function. With verbose logging this is what I see in the logs:
2015-4-2+16-37-21.462 [info] 1613
2015-4-2+16-37-21.462 [info] 1615
2015-4-2+16-37-21.462 [info] 1618
2015-4-2+16-37-21.462 [info] 1619 1063
2015-4-2+16-37-21.462 [info] 1613
2015-4-2+16-37-21.462 [info] 1615
2015-4-2+16-37-21.462 [info] 1618
2015-4-2+16-37-21.462 [info] 1604
2015-4-2+16-37-21.462 [info] 1608
2015-4-2+16-37-21.462 [info] 1612
2015-4-2+16-37-21.462 [info] 1620
2015-4-2+16-40-53.858 [info] 1613
2015-4-2+16-40-53.858 [info] 1615
2015-4-2+16-40-53.858 [info] 1618
2015-4-2+16-40-53.858 [info] 1608
2015-4-2+16-40-53.858 [info] 1612
2015-4-2+16-40-53.858 [info] 1620
Any help would be appreciated

App auto update not working? iOS 7

I have it turned on but apps are not auto updating. Also after updating I'm the App Store "updates section
It lists all the apps that were updated. Anyone having any issues with the auto update feature? Anyone know about the update apps that were updsted?
Thank you!

Give it time it will update maybe tomorrow

Auto updates not working. Manual updates not working.

I have full connection to internet and wifi in the house. Nothing else effected performance wise. When auto update pops up, just keeps checking for server and never begins download. I have left it up for hours to double check.
When I attempt to manually update, it does not respond either.
Please assist.
Thanks,
Andrew

Hello Andrew
1. Download full installer from http://www.mozilla.org/en-US/firefox/all/
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?redirectlocale=en-US&redirectslug=install-firefox-mac#os=mac&browser=fx24 Installing Firefox on Mac]
thank you

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The auto update is not working on the IPS. The current signature version is S502 but my IPS is S479
show statistics host output
Auto Update Statistics
   lastDirectoryReadAttempt = 05:35:12 GMT-05:00 Mon Jul 26 2010
    =   Read directory: https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl
    =   Success: No installable auto update package found on server
   lastDownloadAttempt = N/A
   lastInstallAttempt = N/A
   nextAttempt = 05:35:00 GMT-05:00 Tue Jul 27 2010
Auxilliary Processors Installed
show version output
Application Partition:
Cisco Intrusion Prevention System, Version 6.1(1)E3
Host:
    Realm Keys          key1.0
Signature Definition:
    Signature Update    S479.0                   2010-03-19
    Virus Update        V1.4                     2007-03-02
OS Version:             2.4.30-IDS-smp-bigphys
Platform:               ASA-SSM-10
Serial Number:          JAF10241017
Licensed, expires:      03-Sep-2010 UTC
S479.

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https://supportforums.cisco.com/docs/DOC-12212

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Hello all hoping some one can help me on this one
I am trying to get this site up and running but from some reson the dives keep braking apart nomater what browser I look in any ideas what it culd be?
http://ol.helpmetechteam.com/
Thanks Aaron Dye
below is the css and html
#bg {
background-attachment: fixed;
background-image: url(../images/bg.jpg);
background-repeat: no-repeat;
padding-top: 25px;
padding-bottom: 25px;
margin: 0px;
padding-right: 0px;
padding-left: 0px;
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background-color: #EEEEF0;
height: 27px;
width: 182px;
font-family: Calibri;
font-size: 16pt;
font-weight: normal;
color: #000;
margin: 0px;
padding: 0px;
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background-color: #EEEEF0;
height: 56px;
width: 244px;
margin: 0px;
padding: 0px;
#phone_Number {
font-family: Calibri;
font-size: 24px;
color: #01ADDB;
background-color: #EEEEF0;
height: 31px;
width: 182px;
font-weight: bold;
margin: 0px;
padding: 0px;
#nav_bar {
background-color: #EEEEF0;
height: 35px;
width: 863px;
margin: 0px;
padding: 0px;
#ad_1 {
background-color: #FFF;
height: 64px;
width: 697px;
font-family: Calibri;
font-size: 24pt;
margin: 0px;
padding: 0px;
#ad_2 {
background-color: #FFF;
height: 73px;
width: 697px;
font-family: Calibri;
font-size: 24pt;
text-align: right;
margin: 0px;
padding: 0px;
#main_text_body {
background-color: #EEEEF0;
height: auto;
width: 1024px;
background-image: url(../images/main_body_slice.jpg);
background-repeat: repeat-y;
padding: 0px;
margin: 0px;
#btm_left_corn {
background-image: url(../images/btm_left.jpg);
background-repeat: no-repeat;
height: 77px;
width: 206px;
margin: 0px;
padding: 0px;
#footer {
background-color: #EEEEF0;
height: 40px;
width: 612px;
font-family: Calibri;
font-size: 10px;
vertical-align: middle;
text-align: center;
margin: 0px;
padding: 0px;
#below_main_text {
background-color: #FFF;
width: 1023px;
height: auto;
margin: 0px;
padding: 0px;
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">
<head>
<title>hmtt_5-26-11</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<link href="css/main_layout.css" rel="stylesheet" type="text/css">
<script src="SpryAssets/SpryMenuBar.js" type="text/javascript"></script>
<link href="SpryAssets/SpryMenuBarHorizontal.css" rel="stylesheet" type="text/css">
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<td colspan="3" rowspan="5">
<img src="images/Help_me_tech_team_logo.jpg" width="341" height="158" alt=""></td>
<td rowspan="5">
<img src="images/top_mid.jpg" width="415" height="158" alt=""></td>
<td>
<img src="images/temp_04.jpg" width="62" height="24" alt=""></td>
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<img src="images/210-822-8817.jpg" width="205" height="24" alt=""></td>
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<td rowspan="2">
<img src="images/contactus_icon.jpg" width="62" height="58" alt=""></td>
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<img src="images/210-822-8817-08.jpg" width="23" height="27" alt=""></td>
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<td colspan="2" bgcolor="#EEEEF0"><div id="210-822-8817">
<div id="phone_Number">210.822.8817</div>
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<td>
<img src="images/temp_10.jpg" width="23" height="31" alt=""></td>
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<td colspan="3"><div id="adress">903 Austin Highway<br>
San Antonio, TX 78209</div></td>
<td rowspan="2">
<img src="images/903_austin_highway_san_antonio_tx_78209.jpg" width="23" height="76" alt=""></td>
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<td rowspan="4">
<a href="#"
onmouseover="window.status='Clearly You are in the right Place'; return true;"
onmouseout="window.status=''; return true;">
<img src="images/Clearly_Mag_Glass.jpg" width="137" height="182" border="0" alt=""></a></td>
<td colspan="6"><div id="nav_bar">
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<li><a href="#">Home</a> </li>
<li><a href="#" class="MenuBarItemSubmenu">Services</a>
<ul>
<li><a href="#">Equipment as a Service</a></li>
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<ul>
<li><a href="#">Testimonials</a></li>
<li><a href="#">Our Specialty</a></li>
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</ul>
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<ul>
<li><a href="#">Our Story</a> </li>
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<ul>
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<li><a href="#">Techspert Blog</a></li>
<li><a href="#">Guest Voices</a></li>
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</li>
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</div></td>
<td>
<img src="images/temp_16.jpg" width="23" height="35" alt=""></td>
</tr>
<tr>
<td colspan="5">
<img src="images/btm_nav.jpg" width="697" height="10" alt=""></td>
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<img src="images/Big_Picture.jpg" width="189" height="147" alt=""></td>
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You have HTML and CSS errors:
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fol.helpmetechteam.com%2F
http://jigsaw.w3.org/css-validator/validator?profile=css21&warning=0&uri=http%3A%2F%2Fol.h elpmetechteam.com%2F
Address those and see how it works out.

Video playback still not working right, for any website videos.....

I have downloaded SilverLight, I have updated Windows, I have unchecked the Acceleration option from Flash Player, yet all videos from any website are still playing slowly. Audio is fine, but not the video. At my wits end, as this was one of the key reasons I downloaded FF in the first place. Please help. I have read and done most if not all of the suggestions so far, so now posting this. Thank you. Craig.

'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart.

Auto Bcc not working right

I have 2 Apple email accounts and the preferences are both set up the same.
Account #1 keeps sending me a Bcc even though I have that preference unchecked.
Account # 2 works normal. I can't figure out why No. 1 works different from No. 2.
Any idea on how to resolve this?

Thanks for the response. I went back and studied it and it appears that is correct. All this time I've thought that recipients of a BCC'd message would each see es own address in the To field. Which makes more sense to me; I wish there was a way to do that -- i.e. compose a single message to send to a bunch of people, each to receive it with es address on it but no others. A lot less work than composing a separate but identical message to go to each. The BCC method makes it clear it is a "bulk" mailing, which some might take amiss.

Since updating to 706 the sound on my ipad2 is not working right. On videos or music. There is constant distortion and what sounds like interference. Any ideas?

Since updating to 706 the sound on my ipad2 is not working right--on videos or music. There is distortion and some kind of interference at all times. Any ideas?

Has the unit EVER been jailbroke?
If "No," first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

Shockwave 11 will auto update not work right for me

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