Shockwave Appears to Load but won't work on website

I used to be able to use the Car Configurator on the porsche website but now it won't load fully and hangs. Go to www.porsche.com/usa/ and select "Build Your Porsche". Select the model "Cayenne" and then select "3D" mode. It starts to load Shockwave (the logo appears plus a status bar) but then hangs at 0% when trying to load the car image.
I am running Windows 7, 32 bit, IE9 and the latest build of Shockwave - Shockwave has been uninstalled and reinstalled 3 times, including attempts to install earlier versions. This used to work before I upgraded the Shockwave Player, and the Adobe site shows it is properly installed. Tis also won't load on my office computer but WILL load on my Dad's computer, running Vista. Porsche USA is baffled and can't duplicate the situation.

Works for me - Win7 32-bit, Firefox - once I OK the download of the xtra package for Shockfiler from Tabuleiro

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     at com.hp.hpl.jena.rdf.model.impl.ModelCom.read(ModelCom.java:197)
     at myProject.LoadUniv3.main(LoadUniv3.java:24)
Exception in thread "main" java.lang.NoClassDefFoundError: com/hp/hpl/jena/sparql/algebra/opt/Rewrite
     at java.lang.ClassLoader.defineClass1(Native Method)
     at java.lang.ClassLoader.defineClassCond(ClassLoader.java:632)
     at java.lang.ClassLoader.defineClass(ClassLoader.java:616)
     at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:141)
     at java.net.URLClassLoader.defineClass(URLClassLoader.java:283)
     at java.net.URLClassLoader.access$000(URLClassLoader.java:58)
     at java.net.URLClassLoader$1.run(URLClassLoader.java:197)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
     at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
     at oracle.spatial.rdf.client.jena.QueryEngineSem.modifyOp(QueryEngineSem.java:179)
     at com.hp.hpl.jena.sparql.engine.QueryEngineBase.createPlan(QueryEngineBase.java:104)
     at com.hp.hpl.jena.sparql.engine.QueryEngineBase.getPlan(QueryEngineBase.java:97)
     at oracle.spatial.rdf.client.jena.QueryEngineSem$1.create(QueryEngineSem.java:202)
     at com.hp.hpl.jena.sparql.engine.QueryExecutionBase.getPlan(QueryExecutionBase.java:426)
     at com.hp.hpl.jena.sparql.engine.QueryExecutionBase.startQueryIterator(QueryExecutionBase.java:400)
     at com.hp.hpl.jena.sparql.engine.QueryExecutionBase.execResultSet(QueryExecutionBase.java:408)
     at com.hp.hpl.jena.sparql.engine.QueryExecutionBase.execSelect(QueryExecutionBase.java:135)
     at myProject.LoadUniv3.main(LoadUniv3.java:37)
Caused by: java.lang.ClassNotFoundException: com.hp.hpl.jena.sparql.algebra.opt.Rewrite
     at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
     at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
     ... 21 more
Thanks a lot.
Hong

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