Shockwave Flash Crashing on Google Chrome

Question

Anyone using Google Chrome and having problems with the Shockwave Flash crashing?? It's been happening to me for weeks and it's driving me nuts. Really don't want to stop using Chrome but I can't take this much longer...  Any help would be greatly appreciated!

Answer 1

ADVANCED TROUBLESHOOTING.
Installation errors can manifest themselves in many different ways, including (but not limited to) the following:
A blank or flickering dialog box
A frozen cursor or screen
An error message such as, "An error occurred during the installation process. A required file is missing."
Different factors can cause installation errors, including problems with operating system components, conflicting start-up items, and hardware conflicts.To benefit most from this document, perform the tasks in order. Keep track of the tasks you perform and the results of each task, including errors or problematic behavior. Adobe Technical Support can use this information to better assist you, if you need to call.
Beginning troubleshooting
The tasks in this section can help you resolve the most common system errors. Before performing any of these tasks, back up all personal files (for example, Shockwave Player files you created). Always restart the computer after a system error occurs to refresh its memory. Continuing to work without restarting the computer may compound the problem.
1. Make sure that the system meets the minimum requirements for Shockwave Player.
Shockwave Player may not run correctly on a system that doesn't meet the following requirements:
PowerPC G4 or G5 or Mac Intel processor
Mac OS X 10.3, 10.4 or 10.5
128 MB of RAM
180 MB of available hard-disk space
Note: To check how much RAM is installed, choose About This Mac from the Apple menu. The Memory value indicates the amount of installed RAM.2. Reinstall Shockwave Player.
An incorrect installation can cause errors when you work in Shockwave Player. Reinstalling Shockwave Player can eliminate these errors.To reinstall Shockwave Player:
Move any personal files from the Shockwave Player folder on the hard disk to another location.
Delete the Shockwave Player folder on the hard disk.
Complete task 'command+option+escape' to force quit open applications. The task number may change; it should refer to the task above, "Run Shockwave Player while no other applications are running."
Double-click the installer file in the Shockwave Player folder on the desktop.
Follow the on-screen instructions to complete the installation.
Note: If you previously installed an update to Shockwave Player, then reinstall the update after you reinstall Shockwave Player.
3. Install Shockwave Player with the Login Items disabled for the user account.
To disable nonessential extensions located in the user accounts Login Items folder: Press Shift while you restart the computer. Pressing Shift disables any applications that are in the Login Items folder.
4. Log in as a user with administrator access privileges.
If you lack administrator access privileges, then Shockwave Player may be unable to install necessary files. To determine if limited privileges cause the problem, log in as a user with access privileges, and try to re-create the problem. If the problem doesn't recur, then the account you were previously using lacks access privileges. Contact your system administrator to grant you access privileges.To log in as a user with access privileges:
From the Apple menu, choose Log Out.
Click Log Out when the system returns the message "Are you sure you want to quit all applications and log out now?"
When the log in screen appears, select a user with access privileges, type the appropriate password, and then press Return.
5. Install Shockwave Player from within a new user account.
Occasionally, a user account can become corrupted and prevent the installer from accessing or creating the necessary files and folders. Create a new account, log in to the new account, and then try to install Shockwave Player.To create a new user account:
From the Apple menu, choose System Preferences.
Click Accounts.
Click the lock icon if it's closed, and log in to make changes.
Click the plus sign.
Create a new user account. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer.
Click Create Account and close the Accounts window.
Choose Log Out from the Apple menu.
Log into the new user account.
6. Install Shockwave Player from the desktop.
Some system components--for example, device drivers and virus protection utilities--can conflict with the Shockwave Player installer and result in an incomplete or failed installation. To prevent these conflicts, install Shockwave Player from the desktop.
Copy the Shockwave Player folder to the desktop.
Open the Shockwave Player folder on the desktop.
Double-click the Setup file, and follow the on-screen instructions
7. Install current Mac OS X updates.
Updates to the Mac OS X operating system can improve its performance and compatibility with applications. You can obtain Mac OS X updates from the Apple website atwww.apple.com/downloads/macosx/, or choose Software Update from the Apple menu. For assistance installing updates, contact Apple technical support.Important: Before you install a system update, check the system requirements for Shockwave Player 11 (and any third-party software or hardware you may use with Shockwave Player) to ensure compatibility. If the update isn't listed,then contact Adobe or the manufacturer of your third-party software or hardware.
Intermediate troubleshooting
If the tasks in the previous section don't solve the problem, then try the following intermediate troubleshooting tasks.
8. Repair disk permissions by running Disk Utility.
If you log in to an account with administrator privileges, but are still unable to install or run Shockwave Player, then your disk permissions may be damaged.To repair your permissions using the Disk Utility:
Choose Go > Applications, open the Utilities folder, and then double-click Disk Utility.
Select the volume on which you want to install Shockwave Player, and then click Repair Disk Permissions.
Click the First Aid tab.
9. Optimize hard disks.
Installation or application errors can occur if the hard disk is very fragmented. Optimizing the hard disk rearranges files to minimize future fragmenting. It also restores fragmented files into single contiguous blocks, making hard disk space more accessible to the installer.Use a disk-optimizing utility, such as Symantec Norton Utilities, to optimize (defragment) each hard disk. For instructions on using a utility, refer to the documentation included with the utility.
10. Check hard disks for damage.
A damaged hard disk can cause installation errors. Check hard disks using a disk utility, such as Apple Disk Utility, Symantec Norton Utilities, or Micromat Drive 10.Disclaimer: Adobe doesn't support third-party disk utilities but provides the following instructions as a courtesy. For support, contact the developer of the disk utility.To check for damage by using Apple Disk Utility (included on the system CD):
Start the computer from the system CD.
Choose Installer > Open Disk Utility.
Select the disks to be checked, and then click the First Aid tab.
Click Repair to check and, if necessary, repair selected disks.
11. Remove fonts from the Fonts folder in the Library folder before installing Shockwave Player.
Drag all fonts from the Fonts folder in the Library folder to a new folder on the desktop.
Restart the computer.
Install Shockwave Player.
Move all fonts back to the Fonts folder in the Library folder after installation is complete.
12. Scan for viruses.
Use current anti-virus software, such as McAfee Virex or Symantec Norton AntiVirus, to check the system for viruses. Make sure that you have the latest virus definitions for the anti-virus software you use. Although virus infections are rare, they can cause unexpected system behavior, including installation errors. Running virus-detection software regularly (for example, daily) prevents viruses from damaging software on the system. For instructions on running or obtaining the latest updates to the virus-detection software, refer to its documentation.