Shockwave Flash Keeps Coming Up With A Window That Has A Unresponsive Plugin?

The Shockwave Flash window keeps coming up when I am on the Internet. Most of the time. It says Warning: Unresponsive Plugin. Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete. I need help fixing this issue. I am using Firefox also. Let me know how to resolve this issue. I appreciate it. Thanks.

Troubleshooting Information
  This page contains technical information that might be useful when you're
  trying to solve a problem. If you are looking for answers to common questions
  about Firefox, check out our support website.
        Application Basics
              Name
            Firefox
              Version
            21.0
              User Agent
            Mozilla/5.0 (Windows NT 6.0; rv:21.0) Gecko/20100101 Firefox/21.0
              Profile Folder
              Enabled Plugins
              about:plugins
              Build Configuration
              about:buildconfig
              Crash Reports
              about:crashes
              Memory Use
              about:memory
        Extensions
              Name
              Version
              Enabled
              ID
        Default Theme Engine - Personas [email protected] Vulnerability Protection11.3.0.9 - 5true{BBDA0591-3099-440a-AA10-41764D9DB4DB}Conduit [email protected] Smart Web [email protected] Tab4.0.20130422false{77b819fa-95ad-4f2c-ac7c-486b356188a9}Microsoft .NET Framework Assistant1.2.1false{20a82645-c095-46ed-80e3-08825760534b}Norton Toolbar2013.3.5.1false{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}Printing [email protected] Add-On1.21false{dd05fd3d-18df-4ce4-ae53-e795339c5f01}
        Important Modified Preferences
            Name
            Value
        accessibility.typeaheadfind.flashBar0browser.cache.disk.capacity1048576browser.cache.disk .smart_size.first_runfalsebrowser.cache.disk.smart_size_cached_value1003520browser.history _expire_days.mirror180browser.places.importBookmarksHTMLfalsebrowser.places.importDefaults falsebrowser.places.leftPaneFolderId-1browser.places.migratePostDataAnnotationsfalsebrowse r.places.smartBookmarksVersion4browser.places.updateRecentTagsUrifalsebrowser.search.param .yahoo-frchr-greentree_ff&type=634471browser.search.useDBForOrdertruebrowser.startup.homep agexfinity.comcast.netbrowser.startup.homepage_override.buildID20130511120803browser.start up.homepage_override.mstone21.0browser.tabs.onTopfalsebrowser.tabs.warnOnClosefalsedom.max _chrome_script_run_time0dom.mozApps.usedtruedom.w3c_touch_events.exposefalseextensions.las tAppVersion21.0font.internaluseonly.changedfalsegeneral.useragent.extra.microsoftdotnet( .NET CLR 3.5.30729; .NET4.0C)gfx.blacklist.suggested-driver-version7.15.10.1666network.cookie.prefsMigratedtr ueplaces.database.lastMaintenance1369838791places.history.expiration.transient_current_max _pages80251places.history.expiration.transient_optimal_database_size128400588places.last_v acuum1303434586plugin.disable_full_page_plugin_for_typesapplication/pdfprint.print_printer HP Deskjet F4200 seriesprint.printer_HP_Deskjet_F4200_series.print_bgcolorfalseprint.printer_HP_Deskjet_F4 200_series.print_bgimagesfalseprint.printer_HP_Deskjet_F4200_series.print_commandprint.pri nter_HP_Deskjet_F4200_series.print_downloadfontsfalseprint.printer_HP_Deskjet_F4200_series .print_edge_bottom0print.printer_HP_Deskjet_F4200_series.print_edge_left0print.printer_HP_ Deskjet_F4200_series.print_edge_right0print.printer_HP_Deskjet_F4200_series.print_edge_top 0print.printer_HP_Deskjet_F4200_series.print_evenpagestrueprint.printer_HP_Deskjet_F4200_s eries.print_footercenterprint.printer_HP_Deskjet_F4200_series.print_footerleft&PTprint.pri nter_HP_Deskjet_F4200_series.print_footerright&Dprint.printer_HP_Deskjet_F4200_series.prin t_headercenterprint.printer_HP_Deskjet_F4200_series.print_headerleft&Tprint.printer_HP_Des kjet_F4200_series.print_headerright&Uprint.printer_HP_Deskjet_F4200_series.print_in_colort rueprint.printer_HP_Deskjet_F4200_series.print_margin_bottom0.5print.printer_HP_Deskjet_F4 200_series.print_margin_left0.5print.printer_HP_Deskjet_F4200_series.print_margin_right0.5 print.printer_HP_Deskjet_F4200_series.print_margin_top0.5print.printer_HP_Deskjet_F4200_se ries.print_oddpagestrueprint.printer_HP_Deskjet_F4200_series.print_orientation0print.print er_HP_Deskjet_F4200_series.print_pagedelay500print.printer_HP_Deskjet_F4200_series.print_p aper_data1print.printer_HP_Deskjet_F4200_series.print_paper_height 11.00print.printer_HP_Deskjet_F4200_series.print_paper_size_type0print.printer_HP_Deskjet _F4200_series.print_paper_size_unit0print.printer_HP_Deskjet_F4200_series.print_paper_widt h  8.50print.printer_HP_Deskjet_F4200_series.print_reversedfalseprint.printer_HP_Deskjet_F42 00_series.print_scaling  1.00print.printer_HP_Deskjet_F4200_series.print_shrink_to_fittrueprint.printer_HP_Deskjet _F4200_series.print_to_filefalseprint.printer_HP_Deskjet_F4200_series.print_unwriteable_ma rgin_bottom0print.printer_HP_Deskjet_F4200_series.print_unwriteable_margin_left0print.prin ter_HP_Deskjet_F4200_series.print_unwriteable_margin_right0print.printer_HP_Deskjet_F4200_ series.print_unwriteable_margin_top0privacy.clearOnShutdown.cookiesfalseprivacy.clearOnShu tdown.downloadsfalseprivacy.clearOnShutdown.formdatafalseprivacy.clearOnShutdown.historyfa lseprivacy.cpd.offlineAppstrueprivacy.cpd.siteSettingstrueprivacy.sanitize.migrateFx3Prefs trueprivacy.sanitize.promptOnSanitizefalseprivacy.sanitize.sanitizeOnShutdowntrueprivacy.s anitize.timeSpan0security.warn_viewing_mixedfalsesecurity.warn_viewing_mixed.show_oncefals e
        user.js Preferences
        Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
        Graphics
        Adapter DescriptionMobile Intel(R) 965 Express Chipset FamilyAdapter Driversigdumd32Adapter RAMUnknownDevice ID0x2a02Direct2D EnabledBlocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.DirectWrite Enabledfalse (7.0.6002.18592)Driver Date1-2-2008Driver Version7.14.10.1409GPU #2 ActivefalseGPU Accelerated Windows0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.Vendor ID0x8086WebGL RendererBlocked for your graphics driver version. Try updating your graphics driver to version 7.15.10.1666 or newer.
        AzureCanvasBackendskiaAzureContentBackendnoneAzureFallbackCanvasBackendcairo
        JavaScript
              Incremental GC
            true
        Accessibility
              Activated
            false
              Prevent Accessibility
            0
        Library Versions
        Expected minimum versionVersion in useNSPR4.9.64.9.6NSS3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSMIME3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSSL3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSUTIL3.14.3.03.14.3.0

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