Shockwave Player 11 - Missing text xtra

I produce e-learning products using Director MX 2004 that are
used nationally across the NHS in England. These ran perfectly in
Shockwave Player 10.x but when users 'upgrade' to Shockwave Player
11, error messages appear stating that there is a missing Text Xtra
that the application requires to run. The html file into which it
is embedded states Shockwave Player 10 as a requirement and all
Xtras are set to Auto Download in the Director movie. When the
application runs, text is replaced by red cross boxes and they are
unusable. A solution is needed desperately! Please help!

I don't have a solution, but rather this breaking of existing
content
relating to the Text Xtra has been noted on one or two of the
listserves
too. If a fix becomes apparent I'll post here.

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Shockwave Player 11 for iMac-plug in missing

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I am not computer literate. DOH!
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Can anyone help me out here?
I have the uninstaller, ha!, and I assume I should uninstall, restart computer, and re-install it, if I could find it.
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I use Safari Version 4.1.3 (4533.19.4)
Help.
PJ

Dear Mike to the rescue again. I just now saw this because I've been searching around the internet plus.
Okay, are you ready for this?
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I had been searching wrong.
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Shockwave player xtras error with rosetta stone

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I figured out on my end that it was our Web Filter software blocking rosettastone.com. After adding this to our unblocked list it installed required components and ran successfully right away.

Flash Player Settings Manager - Text Missing

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Hi Steve,
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Difficulty downloading latest Shockwave Player

I recently had to reinstall my hard drive and, thus, installed the latest version of Shockwave Player. The installation seemed to proceed normally; however, when I attempt to access a site that uses Shockwave, I get the following error message:
Missing Shockwave Decompression XTRA
When I click OK, I get the error message:
Error playing Director movie.
I'm running Windows XP, with IE 8.0. I have attempted to uninstall Shockwave, but can't find it anywhere on my add/delete programs menu. All my other Adobe programs are there, just not Shockwave. I have attempted to reinstall Shockwave, and after clicking on "agree and install", it goes directly to "in order to install Shockwave, you must restart computer". Upon restarting, I'm back at square one: same error messages and no way to fix it.
Any suggestions? Thanks!

Thanks! I tried your suggested download and ran into the following two errors:
1 - Error opening file for writing: C:\Windows\System32\Adobe\Director\SwDir.dll
In the interest of checking to see if it would do without that, I chose "Ignore" instead of "Abort" and then ran into a second problem:
2 - Error opening file for writing: C:\Windows\System32\Adobe\Shockwave11\SwHelper_1159620.exe
Knowing it would probably not work, I chose "Ignore" again.
I'm still getting the same error messages as originally.

Why is the Shockwave player not requesting the root crossdomain.xml

Hi,
I have a Director movie (DCR) that is presented to visitors to my website. The DCR is actually downloaded from a separate Content Delivery Network (CDN).
On startup, the DCR connects to my original website to retrieve some additional information that is presented to the visitor. But because the DCR comes the CDN, when it attempts to access my website a warning dialog appears informing the visitor that the DCR is attempting to access another site and asking them to allow or deny access.
I did some reading of the Adobe docs and found that from version 11.5, the Shockwave player will skip this dialog if the referenced domain includes a cross domain policy file that permits access. The movie can load a specific policy from the target domain, but if it doesn't the docs say that the player will read the default crossdomain.xml from the root of the target network.
So I created and deployed the default crossdomain.xml as described in the documentation and redeployed my application. However, when the DCR started the same dialog appeared warning about the cross domain reference and asking me to allow or deny it.
I thought perhaps there was an error in how I deployed the cross domain file, but when I checked more closely I discovered that Shockwave player never even requested the file from the target server.
Does anyone have any idea why this might be happening? Am I missing some step that is required to make the player request the default cross domain policy file?
Thanks in advance for any help people can offer.
Damian

I thought this had been fixed in the latest version of the installer, but perhaps not. Try the option suggested in this thread

Shockwave player does not install

I have a number of Windows XP SP2 computers that are anywhere
from 1 month old to 8-10 months old that are exhibiting this
problem.
I have a disk authored in Director MX2004 (10.1.1) that runs
fine on most all computers that I play it in. There are a number of
computers that are giving a window saying that Shockwave player 10
is not installed and needs to be installed. When you click OK, it
appears that Shockwave is installing.
When we try to re-run the disk, we receive the same message.
I have had the user uninstall the Shockwave player client (through
Windows control panel) and install the standalone executable. Still
no love.
I found that the application runs with (and requests)
Shockwave v.10.2.0.023 (10.2.0.022 works as well). The problem
recurs with version 11.0r429.
*Edit*
Further investigation reveals that if Shockwave 10.x was
installed and you upgrade to version 11.x, the disks will work. The
only time that we receive the error is if you have a fresh install
of Shockwave 11.x installed.
Incidentally, the error says that you need Shockwawve 10
installed to run the package. When you click on the OK button, you
are directed to the download site for Shockwave 10.2.0.023. The
version is listed in the download page, however when Shockwave
installs, version 11.x is being pushed.

Hi Sean,
I appreciate the input. I bought and installed Director MX
2004 (a while back) and I copied off the contents of the disk to my
HDD and found and placed iml32.dll, dirapi.dll and proj.dll and the
CD is exhibiting the same behavior. Are those the only library
files that I would need to have in the folder to make the projector
work? If it were just Xtras that the projector needed, wouldn't
they just be downloaded?
Also, (after much digging and learning), if the required
libraries were not included in the projector, then the CD would not
have run on Shockwave 10 (at least I am pretty sure). That is where
I am confused. If we had seen issues on version 10, then I would
understand, but not when we can run the CD on version 10 and not
11.
As a side note, it is interesting that there was some part of
Shockwave 10 that was obviously not included on 11. If you have 10
installed, it runs. If you have version 10 and you upgrade to
version 11 it will run. Finally, if you have version 11 and the CD
is not working, all you need to do is install version 10 and the CD
will work. If you have a fresh Shockwave installation of 11 and
attempt to install 10, unlike many programs, even though it is
older it will install and run concurrently (I don not think that
you can do that with Flash). Also, if you have 10 installed and
upgrade to 11, there are still many version 10 folders and files
that are left in place which is also unusual.
I know that Director and Shockwave do not have the attention
(let alone the cash flow of Flash) but it seems that the upgrade
path to 11 was not completely thought through. Don't get me wrong,
I love Shockwave but it seems like it is sort of the red-headed
step-child that is slowly being moth-balled even though Adobe is
obviously putting some effort into it.

No sound in shockwave player 11

I have installed, uninstalled shockwave player 11 both ways
(directly and stand-alone). When I go to the web-site my son's
teacher recommended for his auditory processing problem, the first
thing it does is installs an earlier version of shockwave player. I
do get the program to load but no sound. I have also downloaded to
my desktop, the swadcmpr.x32 file and copied it into the system 32,
macromed, shockwave, xtra file. I have turned my browser off when
installing. Basically, I have tried all of the fixes that I noticed
on this site with no luck. I would really appreciate anyones help
especially for my son. Thank you in advance.

Hey Dan,
After talking to someone in Adobe support, which they could
not figure the problem out either, I found another program on-line
that needed to download Shockwave player 11. I downloaded it from
that site and all is working well. I apologize I cannot remember
what or where the program is located, it was some game my children
wanted to play, but like I said, it worked. There must be something
in the "official" download that locks that part of the program up.
Good Luck!

Why is D11.5 Mac App Standard Projector asking for Shockwave Player 11?

I have created an exam study aid for my students with D11.5 and have turned it into a Windows exe and an App for the Mac users. I selected no compression in the Projector Settings and selected player type: Standard on the Projector tab. On some student computers the Mac App is asking them to download Shockwave Player 11. First of all, I created the Mac projector with no compression or Shockwave and so why is it asking the student to download the player. Second, even when they download and install the new Shockwave Player, which is up to version 12 now, it still complains that they need to download the player and the App will not play. What do I have to do to fix this so my students with Macs can use my exam aid? Please help!

This maybe a little off the subject... but here is how I bypass the 'requires Shockwave 11' bug! - while building my hybrid CD's.
I build the master cd image on my MAC...
For some strange reason - my cd rom burning software, turns my working director made mac.app into a 'requires Shockwave 11' bug? - if I make an .iso image???
So this is how I get around it...
Create the director app + all the support files.
run the 'BURN' cd rom authoring software!
set to DATA & <Mac + PC> format
Name the CD
Now place all the files across into 'BURN'
burn the cd (DON'T make or save an image!)
close burn
test the cd (on both mac and windows)
< Make sure that the shockwave 11 bug is missing!!! >
if the CD works… How to make the master image!!!
use the copy function within the burn software to save an image file!
drag the cd over to burn - then hit save - not burn!
save the image
a (DCD/CD-R Master Image) .cdr format
this will now be the master image for making cd's
if the CD does not work...
using the mac disk utility to create an 700 MB New Image
Format : MS-DOS (FAT)
place all your files into the FAT image.
launch 'BURN'
set to DATA - <Mac + PC> format
Name the CD
Move all the files from the FAT image, across into 'BURN'
burn the cd (DON'T make or save an image!)
close burn
test the cd (on both mac and windows)
< Make sure that the shockwave 11 bug is missing!!! >

When trying to download shockwave player I keep getting a message that an additional plug in is needed but it won't allow me to download it

I am trying to update shockwave player, on firefox, thee bar does not come up asking me to allow only a bar comes up telling me i need an additional plug in to install but I am not able to download the plug in,

Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers

Shockwave player-director player error

i have installed shockwave player however I keep getting an
error message
this application requires an Xtra(flash movie...) that either
did not exist or failed to initilize properly. Please make sure the
appropriate xtras are in the xtra folder
what do i do?

Hello
I have same problem . Plus you get error 125. even tried call
adobe. they wanted to charge $39 to fix because it is free.

App Error requires Shockwave Player 11?

Hello,
I made a standard Mac projector and published it. On my
desktop all works dandy, however when I burn it to a CD I get this
Application Error;
This application requires Shockwave Player 11, which can not
be found. Click on OK to download it.
First off I'm confused since I chose the Standard projector
and Not the Shockwave in the Publishing settings. Second it plays
fine until it's burned to a CD.
Any help would be great!
Thanks a bunch. :o)>

Hello Sean,
So I tried what you suggested and still same issue. So I
went and downloaded the Shockwave11 anyway and now I get a new
error. The dreaded 'Unable to load movie playlist. Does the INI
file exsist? It must contain a section '(Movies)' with an entry
'Movies01=pathname.dir'.
I know something is missing on the burned CD, I just don't
know what.
I located the INI files and included them with the burn but
they aren't recognized. (they are grey'd out on CD) I don't
remember having this much difficulty making the transition from
Director 9 to 10. Starting to wish I would have stuck with 10 after
all these issues.
Any Ideas?

I cannot get shockwave player to download

I cannot get shockwave player to download and nothing I have tried seems to help. I think my computer is missing something but I have no idea what, HELP please.

You mentioned IE earlier; check
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

Shockwave Player download not in synch with displayed version

Hi,
When I go here Adobe - Adobe Shockwave Player (via Firefox) and I select Windows OS I then get the choice between the full or slim files.
The problem is that today (but this has happened before many times) I can read for instance "Shockwave 12.1.6.156 Windows Full Other Browsers" while what I get after the download is version 12.1.5.155 instead of version 12.1.6.156.
I am fully aware that there other ways to get the latest Shockwave player, but I'd like this specific one to work correctly.
Is there a way to report this to the proper Adobe guys?
Thank you
Best Regards

The file name is always the same: Shockwave_Installer_Full.exe
The version number was given in my initial text: 12.1.5.155.
The digital signature of Shockwave_Installer_Full.exe 12.1.5.155 was somewhere at the end of 2014 (I don't have that file anymore).
Many times (if not every time) as soon as they update the drop-down menu item to "Shockwave x Windows Full Other Browsers" (where x is the brand new version) what you get after the download is complete, is the previous version of Shockwave_Installer_Full.exe and not the version x that was indicated in the drop-down menu item (what I detailed above with version numbers 12.1.6.156 and 12.1.5.155).
This situation lasts for some days; roughly I would say up to a week from when they update the drop-down menu item.
Only after that time what you get after the download is actually the proper version x.
This is not professional from Adobe.
End of story.

Firefox Plugins lists Shockwave Flash 12.0.0.70 but Adobe lists this as Adobe Flash Player, and Version 12.0.9.149 as Adobe Shockwave Player, so wtf is going on

Flash causes us all immense confusion, and Firefox is adding to the problem.
My Firefox Add-ons page lists (under Plugins -- isn't there a difference?) that I have:
Shockwave Flash 12.0.0.70 which is set to "Always Activate".
Adobe websites list:
Adobe Flash Player 12.0.0.70
Adobe Shockwave Player 12.0.9.149
-- so what on earth is the Firefox-listed "Shockwave Flash"?
This simply adds to the utter confusion already surrounding Flash Player -- which I cannot find anywhere amongst my Programs -- but which I can find under "Uninstall or change a Program" where it is listed as "Adobe Flash Player 12 Plugin".
There is also the thorny issue of FlashPlayer vs. FlashPlayerDownloader......
I need a flash of inspiration to get me out of shock -- I'm not waving, I'm drowning!

In the internals of the plugin it is still referenced as Shockwave Flash. That hasn't changed as it would break websites that check for a specific plugin name. You can see that on the about:plugins page and in the properties of the Flash plugins file.
You can open the Web Console (Firefox/Tools > Web Developer) and paste this JavaScript code in the command line to see how the Adobe Flash Player plugin identifies itself:
<pre><nowiki>console.log(navigator.plugins["Shockwave Flash"].name);
console.log(navigator.plugins["Shockwave Flash"].description);
</nowiki></pre>
*https://developer.mozilla.org/Tools/Web_Console
On disk you will also see Macromedia for folder names used by the plugin.
*32 bit Windows: C:\Windows\System32\Macromed\Flash\
*64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\
* C:\Users\<user>\AppData\Roaming\Macromedia\Flash Player\

Shockwave Player 11 - Missing text xtra

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