Shockwave player does not install

I have a number of Windows XP SP2 computers that are anywhere
from 1 month old to 8-10 months old that are exhibiting this
problem.
I have a disk authored in Director MX2004 (10.1.1) that runs
fine on most all computers that I play it in. There are a number of
computers that are giving a window saying that Shockwave player 10
is not installed and needs to be installed. When you click OK, it
appears that Shockwave is installing.
When we try to re-run the disk, we receive the same message.
I have had the user uninstall the Shockwave player client (through
Windows control panel) and install the standalone executable. Still
no love.
I found that the application runs with (and requests)
Shockwave v.10.2.0.023 (10.2.0.022 works as well). The problem
recurs with version 11.0r429.
*Edit*
Further investigation reveals that if Shockwave 10.x was
installed and you upgrade to version 11.x, the disks will work. The
only time that we receive the error is if you have a fresh install
of Shockwave 11.x installed.
Incidentally, the error says that you need Shockwawve 10
installed to run the package. When you click on the OK button, you
are directed to the download site for Shockwave 10.2.0.023. The
version is listed in the download page, however when Shockwave
installs, version 11.x is being pushed.

Hi Sean,
I appreciate the input. I bought and installed Director MX
2004 (a while back) and I copied off the contents of the disk to my
HDD and found and placed iml32.dll, dirapi.dll and proj.dll and the
CD is exhibiting the same behavior. Are those the only library
files that I would need to have in the folder to make the projector
work? If it were just Xtras that the projector needed, wouldn't
they just be downloaded?
Also, (after much digging and learning), if the required
libraries were not included in the projector, then the CD would not
have run on Shockwave 10 (at least I am pretty sure). That is where
I am confused. If we had seen issues on version 10, then I would
understand, but not when we can run the CD on version 10 and not
11.
As a side note, it is interesting that there was some part of
Shockwave 10 that was obviously not included on 11. If you have 10
installed, it runs. If you have version 10 and you upgrade to
version 11 it will run. Finally, if you have version 11 and the CD
is not working, all you need to do is install version 10 and the CD
will work. If you have a fresh Shockwave installation of 11 and
attempt to install 10, unlike many programs, even though it is
older it will install and run concurrently (I don not think that
you can do that with Flash). Also, if you have 10 installed and
upgrade to 11, there are still many version 10 folders and files
that are left in place which is also unusual.
I know that Director and Shockwave do not have the attention
(let alone the cash flow of Flash) but it seems that the upgrade
path to 11 was not completely thought through. Don't get me wrong,
I love Shockwave but it seems like it is sort of the red-headed
step-child that is slowly being moth-balled even though Adobe is
obviously putting some effort into it.

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I'm using Mac Osx and my browser is Safari
Date: Wed, 5 Feb 2014 00:41:29 -0800
From: [email protected]
To: [email protected]
Subject: Flash player does not work after I installed
    Re: Flash player does not work after I installed it
    created by Mike M in Installing Flash Player - View the full discussion
This is a user-to-user forum, NOT 24/7 support. You're "lucky" I happen to be up at 1:40 am to answer you.
What OS are you using?
http://mmonlinedesigns.com/images/os.png
What browser?
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           Start a new discussion in Installing Flash Player at Adobe Community
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Hello,
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In fact, it works correctly on some sites, like youtube, but not on some others like :
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Hi eidnolb
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Flash Player 10 download goes through install procedure and says it is installed but it is not.
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Frank Mitch
Date: Thu, 24 Feb 2011 11:51:01 -0700
From: [email protected]
To: [email protected]
Subject: Flash Player 10 Not installing on Win 7 64 bit PC
Hi, I would try this method and see if it works better. There is a link for FF(Firefox) If you don't use FF, ignore that. Also before you begin this procedure, I need to know what Anti-Virus/Spyware programs you have Installed. Some will block the Install of Flash Player and that needs to be taken care of first.
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http://kb2.adobe.com/cps/141/tn_14157.html
Download and SAVE to your Desktop the Installer for IE- use the EXE Installer
http://www.adobe.com/products/flashplayer/fp_distribution3.html
Download and SAVE to your Desktop the Installer for FF- use the EXE Installer for plugin based (from the same site)
Close all browser windows, you only want to be looking at your Desktop.
Disable any messenger services, as yahoo, msn, etc in the system tray(area near the clock)
Be sure to use the Administrator Account.
Run the Uninstaller and when finished, Reboot(restart) your computer.
Run the Installer for IE, Run the Installer for FF(If needed/used) and when finished, Reboot.
Then go to this test site and test each browser:
http://www.adobe.com/software/flash/about/
You may want to print these instructions to make it easier to follow. If you have any questions, let me know.
Thanks,
eidnolb
>

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