Shockwave player keeps crashing.

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here.
bp-b58e086e-f533-42b5-a039-ce9e02150416
4/16/2015 10:36 AM
bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416
4/16/2015 10:28 AM
bp-ca567841-5073-4831-9e4a-4522f2150416
4/16/2015 10:23 AM
not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something.
I hope you can help me with this.

Your System Details shows;
Installed Plug-ins
Shockwave Flash 17.0 r0
Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues.
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''Version 17.0.0.134<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
The crash report flagged these programs;
Signature hang
Process Type plugin Shockwave Flash Version:17.0.0.169
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

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