Shockwave plugin unresponsive

Every single time I go online, I get a message that says, "Shockwave Flash may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete." It doesn't matter whether I select Continue or Stop Plugin; either way the flash player crashes and I cannot watch any videos. This happens with both Firefox and Internet Explorer (latest versions of both). I have uninstalled and reinstalled the flash player multiple times. How can I fix this?

Just for your information, I have been reading forums. I have also been reading troubleshooting files. My impression is, right or wrong, that there are 2 different player programs. Flash Player, and Shockwave Player. This is verified by the fact that there are 2 different tests, on YOUR website, one each for Flash and Shockwave, which are entirely different tests. This leads me to believe that if I am having problems with the Shockwave Player, then the forum for me to search in--and the correct search parameter for me to use--is Shockwave if, in fact, the software that I am having problems with is called Shockwave.
If the intuitive means of searching forums is wrong, as you would suggest, then perhaps you should change the names and descriptions of your products so that normal Joe Shmos like myself and Miranda don't have to be corrected by you, and you will not have to "involve yourself in yet another lengthy explanation."
Suggestion: in the absence of the company not creating a better way to organize and search the forums (for us non-techies), create a text file with the "lengthy explanation" at the ready for a quick copy/paste. It surely is not a coincidence that I found this thread so easily, so I surely will not be the last to make this mistake by taking the most logical path.
Good Day.

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Shockwave Plugin Unresponsive - Flash and Firefox up to date.

Flash has been unresponsive and crashing all day, well over 30 times just today. The problem just started this morning. The error message I get is that the Shockwave plugin is unresponsive or busy. I haven't installed anything new in weeks. I cannot access any website where flash is required without it crashing after a few moments, moreso with videos. I've tried uninstalling and reinstalling three times- as stated in the title, both Firefox and Flash are up to date. Mozilla doesn't find any new required updates on the plugin page.
I am unable to click on settings after right clicking on any flash application (if it lets me get that far)- and that just sends it into another hang. Therefore, I am unable to deaccelerate the hardware, which I've seen as a popular solution. Flash also doesn't work on Chrome or IE because it crashes similarly.
These are the last 5 crash reports.
2c87b7d7-86c9-42e1-b4fd-f5b2dc3b554c 12/9/2013 4:43 PM
bp-24201039-2fca-4454-8c3f-6e0562131209 12/9/2013 4:24 PM
bp-24674af0-27e0-4aa1-977e-10c572131209 12/9/2013 4:22 PM
f26bd93e-d140-48ce-9360-0a2947764435 12/9/2013 4:09 PM
fb2409d6-eba6-477e-8836-e81a3a30ee47 12/9/2013 4:09 PM
Please, help! I know that flash is the problem, because when it's uninstalled Firefox runs fine. I've uninstalled RealPlayer and any known problems with flash plugins. No matter what I do I'm stuck.

Hi 7246291, unfortunately that hang signature is linked to several different bugs without a clear path to a solution. If you already ran through the checklist of mitigations*, my only other suggestion would be to switch Flash to "click to play" so that you can control when it is used.
You can do that on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins. Then set Shockwave Flash to "Ask to Activate". On sites that use Flash, any visible Flash region should get a click to play message, or you can use the "Lego-like" icon that will appear in the address bar.
''* Mitigations:''
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable the protected mode feature of the Flash Player plugin (Windows Vista and higher)
See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]

Adobe reader XI stops working when activated, and locks up my shockwave plugins

Does anyone know why Reader XI locks up when opening the program or any file.
What's worse, is when I install Reader, even from an upgrade/update, my shockwave plugins on my browsers, all of them (IE, Chrome, Mozilla, etc.) stop working correctly. It requires a full uninstall of the program to get shockwave working correctly again.
I know Reader XI is supposed to be more compatible with shockwave, but this isn't working right on my computer. I've tried plenty of advice from other forums first, but this is the last staw. I would like to have Reader, but will settle for an older version if I can get one.
Any suggestions? Or is this program a lost cause?

*Chrome v38.0.2125.104m; runs Adobe Flash Player - Version: 15.0.0.189
Some video will run for a few seconds, then stop. Actually loads video from the main site page, but hangs and never plays video in youtube. Then when trying to load random vids, the commercial freezes and the vid never plays.
I have IE v.11.0.9600.17351
*IE 11: http://www.adobe.com/software/flash/about/
when I run the online test to check the player, it says, You have version 15,0,0,189 installed; runs the animation correctly.
https://www.adobe.com/shockwave/welcome/
This Test Adobe Shockwave Player does not run. Either in chrome or IE11. IE11 shows an icon for 12.1.3r153 and says installation complete, but no animation.
*I also have the progam, Flash professional CS6; v.12.0.2.529; and this shouldn't be causing any problems since the problem is primarily with Reader and my browser plugins.
*Adobe Application manager started updating after encountering problems. Then ran to completion and restarted.
However, after the restart, with Reader XI was still installed, and the youtube videos and ad’s play just fine.
But with another restart, the reader XI is showing installed through the control panel/programs/ programs and features, but when I search for the program it does not list in the search.
So I have to go to the c:/program files (x86)/adobe/reader 11.0/reader/acrord32.exe. It still loads the program, then locks/freezes into “not responding.”
And now that I’ve tried to use the Reader XI program, youtube videos or ads won’t respond again. News sites, with adobe shockwave player won’t run in IE 11 and hangs with site not responding. Chrome, youtube ads run, but the video hangs/stops after a second of loading. Chrome news sites show shockwave flash plugin isn’t responding, then goes to a message for Page(s) unresponsive. In which case I have to kill the page to get the “he’s dead, jim!” message… either chrome ran out of memory or was terminated for some other reason… option/reload. And I get the option to stop the shockwave plug-in. When I stop the plugin and reload the news page, then it starts all over again with page unresponsive….
Mozilla, same thing with youtube, I can link to a channel, then the vid loads, but hangs/freezes after a second. This program does not show the ad at the top of the main youtube page, so I can’t test that. But when I link to random vids, the option to install the plugin needed to display the media for the page is available, and it wants to install… flash.
I tried to install and got the “no plugins were installed.” For Adobe Flash Player – not available – manual install required. Which the manual option takes me to the get.adobe.com/flashplayer page for Adobe flash player v15.0.0.189. Which I know I already have. But I run it anyway. I run the adobe flash player installer exe file, and after completion, I go to the adobe.com/software/flash/about and get the repeat to install flash again.
So once again, I’ve run the circle back to itself to find that when Adobe Reader XI is installed, I can’t play adobe shockwave browser plugin content. Nor can I run Adobe flash player content through the browsers. All three that I tested, because I don’t want to test it with the other three I have available.
But I did get this new message from youtube after trying to run a random vid. “shockwave flash may be busy, or it may have stopped responding…” There was more, but the Mozilla browser shut down automatically while I was typing this so I couldn’t finish the message.
When I tried to restart Firefox, I got “firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.”
And of course, task manager showed that Firefox was not actually running. So I will have to restart my system.
I will uninstall Reader XI one more time, and check to see if these programs work again.
After uninstall, the browsers began working videos and ads again, with the except of a news page in both firefox and chrome, which adobe flash shockwave plugin still isn’t running correctly with these two browsers. So that begins a new question about Shockwave player plugins and compatibility with Adobe Reader. Since Shockwave isn’t working correctly anyway, I’m going to assume this might be the problem with Adobe Reader. It's why I started trying to learn why my browsers wouldn't play shockwave content to begin with. But the Reader and Shockwave plugins are clearly incompatible.
I have not yet tried to uninstall Kaspersky, but will try that later today.

How can I get rid of Shockwave plugin has stopped working hangup?

Hi, my first time here in your forum. I am constantly getting the "Shockwave plugin is busy or has stopped responding error message every time I go to this website: Forum - The NewsTalkers
and randomly at many others. IT is extremely annoying, as I often have to close out of my browser entirely in order to get out of the hang up. And it makes no difference what browser I am using, it does it in FireFox 33.1 and IE11. I am using Windows 7 Ultimate 32 bit, SP1.
How do I stop this endless error? The only way it seems to stop is if I uninstall Flash player, and then a lot of other stuff won't work.
So I hope someone here has an answer that will help get rid of this error.
Thank you.

Please ask your question on a forum for the Flash Player

Security Update 2008-008 installs old version of Shockwave plugin

It appears that the recent Security Update 2008-008 for 10.4.x does not properly check to see if a newer version of Shockwave plugin is installed.
We have Shockwave 11.0.3r470 installed, but the Security Update 2008-008 has installed version 10.1.1.r116
This results in two version of Shockwave being installed on the system.

BDAqua wrote:
Hi , and a warm welcome to the forums!
Thanks BD Aqua, Hello to all.
What locations are those two please?
The Shockwave Plugin is at:
/Library/Internet Plug-Ins/DirectorShockwave.plugin (for Shockwave 11.x)
/Library/Internet Plug-Ins/NP-PPC-Dir-Shockwave (for Shockwave 10.x and earlier)
Support files for Shockwave 11 are at:
/Library/Application Support/Adobe/Shockwave 11
while support files for Shockwave 10 are located:
/Library/Application Support/Macromedia/Shockwave 10
The issue here is that the SecurityUpdate 2008-008 will install Shockwave 10 even if Shockwave 11 is already present. This results in having two different version installed simultaneously.
Safari even reports both in the "Installed Plug-ins" report.
My guess would be that it is not good to have both installed at the same time!

Shockwave plugin is installed but Shockwave movie won't play

I have a school homework in which I have to insert a Shockwave move in a web page in Dreamweaver. I inserted the move in the page but it won't play in the browser because I needed to install a plugin. I installed the Shockwave plugin but the movie still won't play. In the applications panel I right clicked on Firefox, checked get info, then checked open in 32 bit. The movie still doesn't play. Any suggestions.

It's the Shockwave plug in. My OS is a Mac OS 10.6.8. I inserted the
Shockwave movie and was prompted that I need to install the plug in. I
installed the plug in. I had already installed the flash player because in
my assignment I had to insert a flash movie, too. I tried playing the
Shockwave movie in Firefox and Safari.

Firefox - "Shockwave Flash Unresponsive" on Windows 8 and Windows XP

shockwave flash unresponsive in windows xp

That's an interesting proposition. My cursory testing shows that with Protected Mode for Firefox enabled, Flash does not take down the tab when it crashes, even with PluginContainer disabled. I can definitely see how eliminating a layer of IPC communication between Firefox and Flash could improve the situation with some of these deadlocks, as much of it is related to messaging getting dropped or arriving out of order to one of the intermediary processes.
There's a little more background about what's going on, here: Inside Flash Player Protected Mode for Firefox

Mac projection problem : requiring shockwave plugin ?

Hi,
I have made a really small application with Director, as a Mac projector.
With some Macs (os 10.5 or 10.6) a popup appears asking to install the shockwave plugin.
I thought that it wasn't required with a projector. ?
And funny thing, the url provided to download the plugin is not correct.
my movie contains these xtra :
INet PPC
NetFile PPC
NetLingo PPC
BitmapFilters
Buddy api
Core Audio Mix
please help !

You're right - shockwave shouldn't be needed (although installing it can sometimes repair various projector ills).
I had this happen unexpectedly to me recently, and I tracked it down to the name of the CD that the projector was written to - it had some non-ASCI accented characters in it (an "é" I think). So are there any disc and/or folder names in your projector's path that use accented or non-ASCI characters?

Shockwave Plugin Crashes

FYI: If I watch an on-demand episode on xtv.comcast.net and finish the episode, I consistently get a shockwave plugin crash immediately when I start a subsequent episode. Chrome prompts me to reload the plugin; after that I can start the next episode. I'm using Chrome on OS X Yosemite (10.10.4). The series I'm watching is "Wayward Pines."

Does [[Flash 11.3 crashes]] help?

Google Chrome Shockwave plugin crash

Anyone has this problem? every time a watch a video my shockwave plugin crashes

I have the same problem using Gmail and Yahoo mail with Chrome, Firefox or Explorer..
The problem does not exist when using hotmail.
Installing the latest version of Shockwave does not help.
Somebody can help?

Shockwave plugin crash. FIREFOX SUCKS

Continuous Shockwave Plugin crashes while browsing. Browser is up-to-date. Firefox is up-to-date.  SCREW IT. I've deleted firefox and now use IE solely.

This has been ongoing for about a year now, on multiple PC's running firefox. They've had a LOT of time to get this sorted. No, I would not throw out my car, but in the case of an Internet browser, where there are tons of free and better choices, yes, I'd throw it out. As I just did.

Shockwave plugin manditory?

As I understand Shockwave is for gamers and developers. I need a flash player to view certain websites [so I'm being told by these sites] but if I install Flash player I get Shockwave plugin. How can i fix it so I only have a Flash plugin?

No, you don't need to have "Shockwave" if you don't use it. Adobe has a specific product named Shockwave and another product named Flash Player. Please note those that the naming is somewhat confusing. Sometimes, in the browser especially, you'll see Flash Player referenced as Shockwave Flash or Sockwave Flash Object. If it has Flash in the name then it's Flash Player. If it's just Shockwave, then it's the Shockwave player.
When installing, you only get the one product you are specifically installing. I suspect, if you've installed Flash Player, you're just seeing the Shockwave Flash name reference.

Shockwave plugin is set to "Never Activate". All pages with flash still work?

shockwave plugin is set to "Never Activate".
All pages with flash still run automatic.
I just updated Shockwave to 12.1.7
Before doing this the "Never Activate" worked.

Just to make it a little more confusing, Adobe has two similarly named plugins:
* Shockwave Flash (current major version is 17) -- this is the Flash player -- https://get.adobe.com/flashplayer/
* Shockwave for Director (current major version is 12) -- only the rare site uses this one -- https://get.adobe.com/shockwave/
I'm assuming both are set to "Never Activate" because the site wasn't able to detect either of them (see the More System Details link next to your post).
So probably sites are using some other method to play the media. If you right-click it (or Mac equivalent!), do you get a different plugin menu, or the standard Firefox context menu?

Firefox crash with Shockwave plugin

I recently switched to Firefox since am having much troubles with G Chrome, The problem is that when my Shockwave Plug in is enabled, Firefox Freezes when it's loading a page, untill i disabled Shockwave and it doesn't freeze anymore but i can't do anything that needs Shockwave to run since it's disabled, i have tried restoring and everything, can someone help me please?

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
* http://forums.adobe.com/thread/1018071?tstart=0
* http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

Shockwave plugin

I use IE9 and Google Chrome and I am having the same problem on both with the shockwave player plugin. I will be playing a game and then it freezes and says that the shockwave player plugin has stopped working. Have reinstalled Shockwave player and it still is not working can someone please help me.
Thanks for your help in advanced
Stephanie K

What Flash Player version do you have installed?
Note that Shockwave Player and Flash Player are not the same product.
[topic moved to Flash Player forum]

Shockwave plugin unresponsive

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