Shockwave refuses to install in Chrome.

Frustrating Problem. Shockwave refuses to install in Chrome. Windows 7 Chrome 39
I've done the disable the duplicate flash plugin both ways.
I've uninstalled shockwave via the control panel and re installed.
I've uninstalled and re installed Chrome.
Programs list shows Shockwave, but 0 kb file size (actually just nothing listed under file size)
I even deleted an adobe cookie called shockwave ref.. but it has re inserted itself, but shows path /
(I'm not sure if there should be something that follows the /)
Needless to say this has been very frustrating and has caused video problems and even interfeeed
with my gmail. I have to opt for the html version to check email.
Any suggestions would be appreciated.

Sorry, I have been down that lane with various approaches several times, with the same result:  No picture in the install message, and no system installed.  The “no picture” symptom could in fact come from another problem than Adobe, since it appears in several pages, such as in an email with a “built-in” icon.

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