Shopping cart approval substitution not working on 2 levels

Hi,
We have a few unique cases in approval substitution.
We have approver A for whom a substitute is maintained in HRUS_D2 table for period of 3 months as active substitute.
so normally any shopping cart which has been created for approver A sends a notification to approver B also.
but recently what happened is approver C has been maintained an active substitute in HRUS_D2 table for approver B .
so logically any SC created for Approver A should get sent to Approver C as Approver C is substitute for Approver B who is substitute for approver A.
What is happening is that Approver C does not get any notification of any shopping carts created for approver A approval. But if we login with approver B details the we can see the SC created and awaiting approval.
Can somebody tell us why SC are not flowing to approver C for approval.
Both are maintained as active approvers in HRUS_D2 table
Thanks R.M.

Hello
This is not a bug. It is the fact that Approver A has only given
approval authority to Approver B, but not to Approver C.
In order for Approver C to have authority to approve Approver A's workitems
he will have to be specifically authorized to do so, just as Approver B was.
Best Regards
SZD

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