"Shopping cart Approved but status is Awaiting Approval"

Hi Guys,
We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.
Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.
Please advise.
Thanks,
Sundeep

Hi Sundeep,
Which Service pack level are u in? SP08 or SP09.
We have the same problem for SP08 for Workflow WS1000276 - Value limit with single approver.
Here once the SC is changed, it comes back to the requester.
When the requester accepts the changes, it hangs in awaiting approval state.
I am still not able to find a solution.
Were u able to solve this issue?
Pls share ur solution with us.
Regards
Srivatsan

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SC - Approved but status is 'Awaiting Approval' and no follow-on document

Hi,
If a shopping cart is approved, the approval preview shows that all approvers have approved it & it is complete.
However, when you check the status of the Shopping Cart, it still shows 'Awaiting Approval'.
In addition, BBP_PD states that no follow-on document was created.
What can I do to trouble-shoot this issue?
Please help.
Thanks.

Hi,
You probably have a workitem that was not cloased yet, because of it the Workflow status is "Started" or "Awaiting".
Please check the workflow log in the SWI6. You can complete manually it by SWIA.
Please follow this example:
1)
Complete the document manually:
   A. Go to SWIA transaction :
      Complete the WF pressing "Complete Manually"
      Then the WF status should be "completed"
   B. IF so, go to transaction SWO1:
      Put the object type: BUS2201 (Purchase Order)
      Click on "Test"
      In "Instance" put the PO number: 4400015308
      Then execute the "setrelease" method:
            REQNO: 4400015308
            INITIATOR: "User"
Has the PO a inconsostency status ? Have you tried release the document ?
Thank you,
Rafael Rhoden

Add an approval to shopping cart whose status is awaiting approval SRM7.0

Hi All,
In one of my requirements i need to add an approver to a shopping cart which is on status awaiting approval programmatically in SRM7.0.
1. Is it possible to add an aprrover to shopping cart whose status is awaiting approval programmatically.
2. If yes, please guide me the steps or classes and methods are used to do this.
Thanks in Advance.
Best Regards,
Krishna

Hi Saravanan,
I am sorry for delayed response..
Requiremnet:
Need to add approvers manually to the shopping cart which is on awaiting approval status.
The code flow follows as below:
1. as the workflow already started for this shopping cart so we have interrupted the shopping cart with belwo method
          CALL METHOD /sapsrm/cl_wf_adv_facade=>interrupt_process
            EXPORTING
              iv_document_guid = lv_new_guid ( shopping cart guid)
2. instantiated the object for the class /sapsrn/cl_pdo_bo_sc_adv, to its constructor i have passed values work item id generated in above process.
3. added an approver manually to shopping cart using method of above said class /sapsrm/if_pdo_do_apv_ext~add_approver.
4. if i skip the execution of method /sapsrm/if_pdo_bo_sc~order, i am able see all the approvers added manually but the status is "In your Inbox"
5. if i execute the above said order method, all the approvers added manually are lost.
Question:
1. Please suggest me the sequence of methods called are correct?
2. As per my understanding complete workflow is restarting, so it is losing all the manual approvers if i am wrong suggest me, Is it not possible to have previously added manually added approvers even after ordering the cart?

BBP_MON_SC reports shows REJECTED shopping cart status as AWAITING APPROVAL

Hi,
We are facing a problem in BBP_MON_SC report. This report shows some of the REJECTED shopping cart status as AWAITING APPROVAL.
Note : We are in SRM 4.0 Version.
Please advice.
Regards,
Ram

Hi Ramprashanna,
Please see Notes
Note 660372 - Shopping cart monitor: Shopping cart deleted/Awaiting Approv
Note 672764 - Shopping cart monitor: Display of deleted shopping carts
In this issue.
Regards,Nishant
Please reward if this helps.

Shopping cart status of 'awaiting approval'

Hi Everyone,
All Shopping Baskets that are rejected by the approver are entering the Order raisers Shopping Basket status report with the status wrong displaying as Awaiting Approval . On previous versions of SRM, the status would be set to In Your Inbox]. This issue is with this header status only as the line items for rejected Baskets does show rejected.
Any help is welcome. I am on SRM 5.
Bye.
Gordon.

Hello,
Actually, system behaves in the following way:
- A shopping cart is created and goes to approval;
- Approver rejects the cart and the workitem is send back to requester inbox in order to accept the rejection or change the cart and resubmit it to approbation;
- If requester checks the cart (Inbox or BBPSC04), its header status will be "In your inbox";
- If someone (administrator, for example), checks the cart via BBP_MON_SC transaction (Monitor Shopping Cart) before the requester acceptance/changes, the shopping cart status will be "Awaiting approval", since the cart is still in approbation process.
I hope this information helps.
Kind regards,
Ricardo

SC header status showing 'Awaiting Approval

All,
We have n-step approval level, when last approvar approves the shopping cart, the line item is showing approved and Header status still showing 'Awaiting approval'. So Purchasing is not able to see shopping cart in Sourcing.
We forcefully approved using SWOT trasaction and now the header status changed to approved.
We are recieving these kind of requests daily from our users, did anyone get this issue and is there any permanent solution to fix this.
your help is highly appriciated.
Thanks,
Ravi

Hi Neha,
The problem was resloved, i didn't see this thread to reply. The isssue is:
1. The approver recieves the mail for the SC approval and he has substitute approver.
2. The final approval is forwading the mail he recieved to the substitute approver.
3. Then the Subtitute approver clinking on the Log On link from the mail forwared by approver.
In standared substitute should not log on to the system by the mail forwared by another person. there will be problem with workitems sync. i asked my susbtittue approver to log on the the system directly, not through forwared mail. It worked now, the shopping cart was approved now.
Thanks,
Ravi

SAP function to delete shopping cart (set header status I1040)?

Does anyone know of a SAP function which can delete a shopping cart (set header status I1040)?
We're running the EBP extended classic scenario with SRM 4.0 and SRM_SERVER 5.00.
Thanks,
Brad

I don't know about the OP's reasons, but I've been looking for a similar solution as well. In my case our users sometimes create shopping carts under e.g. the wrong budget code, and the approvers don't always catch this, resulting in an approved SC that we can't change or delete but equally can't use.
I'll check out those fcns, thanks for that. From your question it sounds like there's some reason why this shouldn't be done though? Would this be seen as a bad practice? How would you recommend dealing with the above situation?
Thanks, John.

Shopping carts in 'Item in Transfer Process',approval completed but no PO

HI Gurus,
We have some Shopping carts( which are in 'Item in Transfer Process'...) for which approval workflow has completed but the PO is not being created, and the status of the Cart is approved and of the item is
'Item in Transfer Process'.
I have tried running the function module BBP_REQREQ_TRANSFER
and Report CLEAN_REQREQ_UP but it failed to generate any PO.
Also there are no alerts in neither BBP_PD nor RZ20.
Kindly assist.
Thanks in advance,
Regards,
Ankur Bakshi

Hello,
Try FM "BBP_PD_SC_TRANSFER" in SE37
give RFC of yr backend and SC guid from BBP_PD
execute
check whether " bbp_document_tab " hold entry for the SC
"clean_reqreq_up" is meant to clear entry from this table
in BBP_PD put the alerts on "Check Document" & "Find Alerts" by putting X and see if you are getting any hints.
In the admin log on for yr SRM client (user with SAP_BBP_STAL_ADMINISTRATOR) check the application monitors for SC
BR
Dinesh
(Reward if helps)

SC, RFx, and PO status always awaiting approval

Dear Expert,
we have do some configuration in our SRM 7 system, and use workflow
without approval for shopping cart RFx, and PO.
there is no problem during the transaction, until this morning, suddenly our shopping cart,RFx, and PO status is always awaiting approval.
Extended classic scenario is used.
need your help,
Best Regards,
Melynessa Sitompul

Hi Masa,
this is the Object Type Linkage that activated for SC and PO:
BUS2121     APPLICATIONERROR     WS10000072
BUS2121     COMUNICATIONERROR     WS10000095
BUS2121     SAVED     WS10000060
BUS2121     SAVED     WS14500015
BUS2201     CHANGEVERSIONSAVED     WS14000075
BUS2201     CHANGEVERSIONSAVED     WS14000145
BUS2201     SAVED     WS14000075
Best Regards,
Melynessa

Workflow-status is awaiting approval for rejected item

Hello,
I am working on SRM 5.5. Extended classic scenario.
I have implemented the workflow WS1400133 for 3-step SC approval ( using the corresponding BADI) .
I have an issue , where, if the shopping cart is rejected by one of the approvers, then the approval overview shows result : REJECTED , however, the approval status in the ( approval transaction) , shows the workflow status as 'AWATING APPROVAL'.
So, the user cannot modify the shopping cart to resubmit for approval.
Any inputs as to why this is happening and any solution to this ?
Thanks in advance,
Aravind Nair.

Hi Arvind,
When the SC is rejected ,the total value fo the SC becomes 0.Have you set the parameter "no_further_approval_needed" for this condition(for rej items)?
ALso refer the note 790027.Hope this helps.
Regards,
Disha.
PLs reward points for helpful answers

RFx status is Awaiting Approval - needed PUBLISH

Hello SAPions,
We are in SRM7.0 ehp4. PPS.
Issue: When Publishing Rfx, status is going to Awaiting Approval rather than PUBLISHED status.
I have configured the system to create Rfx and when I try to PUBLISH them, they are going to Awaiting Approval.
First I activated the BC Sets for automatic approval. When this didnt work, We activated the WS40000014 workflow.
Can someone throw some light on What is that we are missing?
-Ashwin.

checked above notes and are not applicable to us.
The following data is downloaded from the Approval Tab of RFX(Approval Process Data:Download as XML)
<?xml version="1.0" ?>
- <asx:abap xmlns:asx="http://www.sap.com/abapxml" version="1.0">
- <asx:values>
- <PROCESS_INFO>
<WF_VERSION>0200</WF_VERSION>
<PROC_STATUS>INIT</PROC_STATUS>
<IS_DYNAMIC_WORKFLOW>X</IS_DYNAMIC_WORKFLOW>
<HAS_WORKFLOW_ERROR />
- <PROC_DETAIL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
<TIME_INDICATOR>F</TIME_INDICATOR>
- <PROC_LEVEL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
<LEVEL_GUID>TEf8cMRqD6DhAAAACoDESg==</LEVEL_GUID>
<LEVEL_SEQNR>999</LEVEL_SEQNR>
<LEVEL_TYPE>S</LEVEL_TYPE>
<TEMPLATE_ID>WS40000025</TEMPLATE_ID>
<APPROVAL_TASK_ID>TS40007988</APPROVAL_TASK_ID>
<DECISION_TYPE>1</DECISION_TYPE>
<LEVEL_STATUS>VALID</LEVEL_STATUS>
<LEVEL_DECISION_STATUS>OPEN</LEVEL_DECISION_STATUS>
<IS_ADHOC_LEVEL />
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<GENERATED_GUID>TEfNZ8R2D6HhAAAACoDESg==</GENERATED_GUID>
<DOCUMENT_GUID>TEf8VsRqD6DhAAAACoDESg==</DOCUMENT_GUID>
<DECISIONSET_ITEMSTATUS_MAP />
- <AGENTS_BY_KEY>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
<WORKITEM_ID>000000000000</WORKITEM_ID>
<LEADING_OBJECT_GUID>TEfNZsR2D6HhAAAACoDESg==</LEADING_OBJECT_GUID>
- <AGENT_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT>
<AGENT_ID>WF-BATCH</AGENT_ID>
<AGENT_TYPE>RA</AGENT_TYPE>
<CREATED_BY />
<CREATED_AT>0</CREATED_AT>
<REVIEWER_OID />
<AGENT_OT>US</AGENT_OT>
<AGENT_FULL_NAME />
</_-SAPSRM_-S_PDO_WF_PROC_AGENT>
</AGENT_LIST>
</_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
</AGENTS_BY_KEY>
<WORKITEM_LIST />
- <DECISIONSETS>
- <_-SAPSRM_-S_WF_DECISIONSET_STAT>
<DECISIONSET_GUID>TEfNZsR2D6HhAAAACoDESg==</DECISIONSET_GUID>
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<STATUS>OPEN</STATUS>
</_-SAPSRM_-S_WF_DECISIONSET_STAT>
</DECISIONSETS>
</_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
</PROC_LEVEL_LIST>
<WORKITEM_LIST />
<AGENT_LIST />
<AGENTS_BY_KEY />
</_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
</PROC_DETAIL_LIST>
</PROCESS_INFO>
</asx:values>
</asx:abap>
can someone suggest something?
-Ashwin.

How to re-start the workflow for Shopping carts in WAITING status

Hi
We are using 1-step approval work flow, and we get some strange issue. We can add approver in the workflow, but after we click order button and back to check status again, sometimes there will be "Ad-hoc agent not found" issue. Do you know how to solve?
And one workaround for user is to re-add the approval, and sometimes the shopping cart back to normal. But sometimes, after we add the approver, the shopping cart are in waiting status:
Workflow Item:
Workitem-ID 000000714642
Task WS10000276
Text One-Step Approval: Value limit: Shopping Cart
1000114698
Status WAITING
Statustext Waiting
Date 13.06.2008
Time 10:41:22
So may I ask how to re-trigger the workflow?

Hi,
Thx for that. I need to trigger the Approval workflow to go the the approval manager.
Can u give me the document on this? thx, kerry.liu [at] ap.effem.com.
Thx very much
Kerry

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Hello,
I am preparing the quality environment. I have saved the first shopping cart. I have executed BBP_GET_STATUS_2 but SRM do not find any shopping card to transfer.
Batch program for updating status information for SCs as of Rel. 3.0
         No Shopping Cart (REQUIREMENTS) Found with Status = Transferred
Batch program for updating status information for SCs as of Rel. 3.0
         On the basis of the data, no changes possible
The following RFC destinations were called:
RFC Destination:                   Call result:
NOTHING??
In the table BBP_PDBEI or in BBP_BW_SC2 I can see that no document that no follow-on document number was took.
Someone know what happened? How to resolve it?
SRM5.5 ECC6.0
Thank you very much,
Cheers,
Marta

Hello Yann,
We work in Classic scenario SRM5.5 and ECC6.0. The shopping cart have to create PR or stock reservations. But it is in an internal status Waiting for approval (BBP_PD)
I think that it is a workflow issue but the BC people is on holidays.
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The status of the shopping cart is approved. But I think that there is a missing step. Do you know what?
Cheers,
Marta

Can the requiqitioner see his shopping carts in check status

Situation :
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I tested this in the test system but does not work. Can anyone tell me if this is possible in SRM. And which settings need to be changed.
thanks for your answer
Jimmy

Hello Jimmy,
The standard behaviour of this process is, for example:
User1 shops on behalf of User2.
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Best Regards,
Ricardo

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Rosa Rodríguez

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Regards,
Prasanna

"Shopping cart Approved but status is Awaiting Approval"

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