Shopping cart error regarding length

Hi All,
The user is getting an error " document name exceeds allowed length" and when checked, the length of the Shopping Cart is less that 20 characters even.
Do you guys have any idea, what leads to this error?
Regards,
Ssingh

Hi,
Is there any attachment exist with the long URL in the shopping cart?(Please refer note 1269204 in case long attachment URL).
Thanks,
Ankur

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