Shopping cart locked

hi SRM Gurus,
good morning to all. i can't approve the shopping cart
i gets an error message saying document is currently locked?
What has happened? where Can i see to release the document? or where i have to check. is it authorization issue. kindly suggest.
please suggest me with ur appropriate inputs. thanking you..
Regards
sss
Edited by: sss on Jun 8, 2009 12:20 PM

thank you

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Edited by: Vinod Malagi on Jun 10, 2011 9:48 AM

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Moderator message - Cross post locked
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Dear All;
We are using SRM7 classic scenario.
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100     HOOK_URL                                                                                4 Return URL
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Message was edited by: jthNET

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We are in SRM4.0 and Stack 11.
when we use the transaction:BBP_MON_SC to check the Shopping cart and get into the details, the system does not show the "details of the shopping cart".
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First check whether you have implementedany custom BADI at the SC item level.If the BADi is wrongly implemented then you may not be able to see the item details.
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http://help.sap.com/saphelp_srm50/helpdata/en/a0/10213862f7bd47e10000009b38f8cf/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/9f/a47c3c989d501fe10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/15/46d19e4069d14e92decb87d6a56b9c/frameset.htm
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Note 636270 Shopping cart monitor: Display of SC if user is deleted
Note 764135 Shopping cart monitor: Selection according to 'Created by'
Note 865179 BBP_MON_SC: Search for shopping carts shows wrong results
Note 683524 Shopping cart monitor does not display all shopping carts
Note 1045386 BBP_MON_SC: No DELETED Event after deletion
Note 829529 BBP_MON_SC: Displaying shopping cart of a locked user
901427 BBP_MON_SC: Requester instead of creator in overview list
859012 BBP_MON_SC: Deleted shopping carts are not found
882884 BBP_MON_SC: Deleting items in the status I1116
792542 Shopping cart monitor: incor. return URL from shopping cart
672764 Shopping cart monitor: Display of deleted shopping carts
Note 522620 Shopping cart monitor: Customer enhancement / BADI
Note 889942 BBP_MON_SC: Service item can't be searched by perform.period
949399 SC monitor: Search help does not display all catalogs
972697 bbp_mon_sc: No result for limit shopping cart search
901608 BBP_MON_SC: Service Item search is incorrect
813434 Shopping cart monitor and internal ITS:Shopping cart display
669720 BBP_MON_SC: Follow-on document is not found
625694 Not possible to search for SHB based on some docs in monitor
596089 SHP Monitor: problems with search functionalities
Note 561186 Monitor shopping cart: Selection of large datasets
BR,
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Pls reward points for useful answers.

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Is it okay to delete user account with open shopping cart? I can't delete user by users_gen, it says existing partner document. I then applied notes 1148837,report PARTNER_SET_DELETE. And this report doesn't really work. I ran it and it found zero occurrnences. Is anybody using this report?
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Kev

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Unlock shopping cart

Guys
Any idea on how to remove the lock for the shopping cart? The user is unable to edit the SC and it says it is in process by another user though nobody is editing it. SM12 didn't help.
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Rajeev

Hi
Which SRM version are you using ? Might be due to bug in the system...
Try the SRM Function module - *BBPPD_SC_UNLOCK* to unlock the shopping cart..._
Create a bespoke Program -_Please do the following using standard FM:_
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Re: BBP_PD_SC_UPDATE is not updating SC
Re: BAPI for Find / Select Shopping Cart
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Regards
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Is there any Fm so that autmatically Shopping cart gets pushed into r3

Hi folks,
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