Short dumpt error when saving customer master

Dear all,
When I save customer master record, short dump error occur and error analysis as following:
Error analysis
    Short text of error message:
    Postprocessing Office not activated for synchronization process
    Long text of error message:
     Diagnosis
         The Postprocessing Office (PPO) is not activated for the selected
         synchronization process.
     System Response
         The system cannot create a PPO order.
     Procedure
         Inform your system administrator.
     Procedure for System Administration
         Activate the corresponding business process in Customizing for the
         Postprocessing Office under Activate Creation of Postprocessing
         Orders.
    Technical information about the message:
    Message class....... "MDS_PPO"
    Number.............. 010
    Variable 1.......... " "
    Variable 2.......... " "
    Variable 3.......... " "
    Variable 4.......... " "
Any one have same problem before? Please help me to solve this. Thank you very much
Best Regards
Phuong

I have never come across the error "Postprocessing Office not activated for synchronization process".
Anyway, In IMG, navigate to Cross-Application Components --> General Application Functions --> Postprocessing Office --> Business Processes --> Activate creation of Postprocessing Orders.
There check whether the settings are in line with standard SAP requirements but not sure this will solve the issue. Please update.
thanks
G. Lakshmipathi

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Short dumpt error when saving customer master

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