Shortcut Keystrokes recorded using Word do not work in browser playback?

I am using Captivate 3 and am recording interactive software tutorials for use by remote students accessing our web site. I have experienced a number of problems, one of which is if I record shortcut keystrokes in Training Simulation, eg Ctrl + O, this then activates the Open dialog for my browser (IE7) when this is used as an interactive training session.
In addition, when using the Prnt Scrn to capture additional images, these are usually poor quality but more often appear as blank slides. Help on both please.
One final question - where can I access, say, a one day on line tutorial for Intermediate use of Captivate 3, ideally geared towards recording on line interactive software tutorials.
Many thanks.

Hi there
Lynda.com?
You are asking for some fairly specific training. Training I'm not sure exists exactly as you list it. Most training works by following a specific curriculum that has been designed to show you how to use a fairly generic set of the features of the application.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Edited by: Phoenix2006 on Feb 8, 2010 2:35 PM
Edited by: Phoenix2006 on Feb 8, 2010 2:37 PM
Edited by: Phoenix2006 on Feb 8, 2010 2:42 PM

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