Shortly after loading,the latest version,downloaded and installed here 5/22/13, reports an error with ntdll.dll forcing a shutdown. Apple's temporary work around works for me; launch Itunes while first pressing and holding CtrlShift keys ...
This startsitunes in it's own "safe mode", allowing normal functions.
By running in safe mode the plug-ins are not running. The issue may be caused by a plug-in.
http://support.apple.com/kb/TS3430 gives instructions on how to manage/troubleshoot 3rd part plug-ins.
Try the knowledge base and let us know.
Similar Messages
-
I just loaded the latest version of itunes and now I cannot sync my notes from Outlook 2010 to my iphone. Notes no longer appears under the advanced section of the info tab. Since I have not had luck syncing in the cloud I always check the boxes and tell the sync to sync from my computer to my phone. Does anyone know how to get this to work.
When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod -
After loading the latest Aperture 3 update, aperture will not load and it appears to have corrupted 10.6.7. and now appears to be missing from the computer and my administrator status has changed to standard. Update Software says I need to do update to 10.6.7 which I can't do because administrator privileges are gone. I didn't back-up with Time Machine ,BAD, but I have all files backed-up on another hard drive. Should I just reformat and start over? Any ideas or help would be appreciated.
PROBLEM SOLVED! For me at least!
Apple Support gave me the clue - I had run Migration Assistant, and it had obligingly replaced a system file (/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager) with the equivalent from my old system.
I reinstalled 10.6.7 using the DVD supplied and all is well.
The moral is - don't use Migration Assistant.
Along the way Apple Support provided me with a link to download Combo update 10.6.7: this could not be installed on my iMac.
Hope this helps. -
please help with blocked plug ins i have down loaded the latest version of abode several time and am not getting anywhere this seems to be an ongoing problem when i get updates from them
When you download from the Adobe site, despite the button saying “install” — it really doesn't do anything but download the installer.
Quit the Safari browser. Next to the Trash icon on your Dock, is an icon that is an alias to your Downloads folder. Click this icon once. There will be a list of previous downloads that pops up. The file closest to the Dock is the Adobe Flash installer. Click this once to launch it. It will display like this:
Double-click the red flash folder. This produces the following dialog — you select Open.
You will receive a password challenge. Use your Mac OS login password. You next prompt will look like this. Choose the middle selection as I have shown:
The Adobe Flash Player will download and install via a blue progress bar. You will need to click a Finish button, and then Safari launches taking you to the Adobe site to verify Flash Player was installed.
In System Preferences, the bottom panel now has an Adobe Flash Player preference panel. It has an Advanced tab that enables you to check if there are newer releases of Adobe Flash available, and it wil also fetch the installer for you (usually). The System Preferences panel, and Safari must both be closed for Flash Player updates to succeed.
Eject the Adobe Flash Player installer from your Desktop.
Once Flash Player is installed, you may need to open Safari Preferences > Security, and check Internet plug-ins: Allow Plug-ins. Click the Manage Website Settings… button, and then select Adobe Flash Player in the left panel of the pop-up. You want Allow set When visiting other websites. Click Done, and close Safari Preferences. -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Error 1310. I keep getting it, and I am only trying to load the latest version of Reader.
I keep getting it, and I am only trying to load the latest version of Reader. It refences insufficient permisions. I have made sure that the Administrator, which I assume is me, since this is a single PC, has Full Control access. What else can I do? I removed Adobe Reader and reinstalled it, with the same result.
I suggest that you run the cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html
then download and run the installer from http://get.adobe.com/reader/enterprise/ -
I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
Any ideas for a fix?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer
You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2 -
After loading the latest software with an update, iphone 4/ 5.0, I do not have zoom with the camera any longer, can I correct this or is it a software item?
Steve:
Welcome to Apple Communities. The Zoom feature has changed a little in iOS5. To activate the zoom, "pinch" the screen with two fingers. You will see the screen zoom and will also now see the slider that you use to see when tapping the screen.
Hope this helps.
David -
I just down loaded the latest version to my iphon5s. Everything seemed to go well. Now the phone will not work. The screen has the iTunes icon on it with a arrow showing to plug in. its locked up wont do anything . Turned on and off , the same picture shows up ...help please
Your phone has entered recovery mode. You will need to connect it to a computer with iTunes and restore it to factory settings. Hopefully you have a backup (either iTunes or iCloud) to restore from.
HTH -
I can't open .pdfs ever since loading the latest version. Core dll is missing. Help!
I can't open .pdfs ever since loading the latest version. Core dll is missing. Help!
There are a number of similar topics in this forum over the last few days. There are indications that this problem may be caused by a rootkit infection.
Google "scan for rootkits" to find if your machine is infected. -
Cannot load the latest version of iTunes because it says the older version cannot be romoved..
Cannot load the latest version of iTunes because it says the older version cannot be romoved..
See this User Tip by turingtest2
Troubleshooting issues with iTunes for Windows updates -
How to know the latest version of SMO installed on my machine
I have different versions of SMO installed on my machine. Is there any method to know the latest version of SMO installed through program?I mean is there any API or something like that for the purpose?
For example, if the latest version of SMO is the SMO corresponding to SQL Server 2014, then i would like to receive the version something like "12.0.2000.8"
Any help would be greatly appreciated...If you're checking for an installed component, then the best bet is to check the uninstall registry key.
On my machine the key value for "Microsoft SQL Server 2012 Management Objects (x64)" is this:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}
There may be a different key entry for the 32bit version if you need that, but this is the way I always did software install checks when I was an SCCM admin.
EDIT: As it seems that Microsoft change the uninstall key every version making it difficult to keep track of the installation this way, there is another key here which is probably a good one to check:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SharedManagementObjects\CurrentVersion
You could check the value of this to see if it's greater than 11 and if not (or it doesn't exist) do your install. -
I am using Firefox 6.0, Avast Free Anti-Virus 6.0 and Windows XP.
I am experiencing slow/freezing web browsing after a recent upgrade to Firefox 6.0. Not all but on most occasions, I also get a warning from Avast of an "unresponsive script." I suspect there is a compatibility issue between these versions of Firefox and Avast--are they any short and/or long term solutions to this. I suppose I can disable the Script Blocker on Avast but that would defeat the purpose of having an anti-virus program.
Many thanks in advance.I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
I have an Ipod Classic, 80 gig. It's over 3 years old. I have a Samsung SensR410 laptop, also over 3 years old, running Vista Home Premium 32bit but '64bit Compatible'
I had iTunes 8.
One day my Ipod stopped working.
I formatted it.
I uninstalled iTiunes.
I re-installed iTunes.
But the latest version would not be loaded on my PC. I chose English as the language, but because I bought my laptop in Korea, some parts of the installation were in Korea. I uninstalled it, following the steps here: http://support.apple.com/kb/ht1923
I re-installed iTunes 8. It loaded, but when I plugged in my Ipod, it said that the Ipod needed to be updated/restored, 'click to contact updater' but then it could not contact the server. I tried: http://support.apple.com/kb/TS1814but it didn't help.
I tried downloading iTunes 9, it loaded, but the Ipod would not connect.
Help, please!Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G.
Maybe you are looking for
-
How do you change your apple id on icloud on your phone
I changed my email address and i had to change my apple ID and password to the new email and it worked, but now im trying to change my apple ID in my settings on my iphone and its not working. It still says its my old email and password and i cant ba
-
How do I install my printer to an I pad
Anyone know how to install a cannon mg3220 printer on an I pad
-
PO Output Message Record - Locked indicator is ticked
Hi, Requirement: Create the output message records automatically, when PO is created/changed and saved. Current Setting: Condition records(MN04) for the repsective output type are maintained. Output message record is created automatically and allows
-
Returning ResultSet to jsp from servlet
Hi, I am trying to return a ResultSet (generated in servlet) to a jsp page, but get a "java.lang.ClassCastException" error. Here is my description of what i'm doing.... I have a search screen (SearchInventory.jsp) that the user goes to to perform the
-
The 'Missing Folder" and multiple hard drives
I have an iMac, OS 10.7. I use Lightroom (LR) 5.7. I have the Mac hard drive (HD), a 1T LaCie external HD, and a 2T Buffalo Linkstation external HD. I admit that I did not realize how important it was to do everything in LR until after I moved