Should all tracks purchased from ITunes store remain available?
I have about 80 tracks purchased from the iTunes store. Suddenly about 8 of them are "not found" and have an exclamation mark beside them. I also cannot locate them on my HD and I know I haven't deleted any. It seems to be a random selection of tracks and not a sequence of 8 in a row. The error about "not found" pops up every time I sync. How can I locate these? I thought anything purchased from the Itunes Store was there all the time, older purchased tracks are still there so there is no rhyme or reason to this.
Your problem may appear to be the same and the solution to fix your problem might be different.
That said - the point is that if you post your own topic then the feed back to your topic is personalized and structured for you alone. It is also a matter of courtesy.
It also allows the topic generator to give points back to the posters if their suggestion was helpful or solved the problem. Those posts with the green star are solved. Those are the topics to read first if your problem appears to be the same. If it is solved by reading a solved topic then you don't even have to post.
The folks that are answering the questions in the Apple Discussions are just users like yourself.
MJ
Similar Messages
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I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???
Hi,
If the tracks were not in your iTunes library on your computer when you subscribed to match, I am afraid that they are lost. Do you have a separate back up of this music?
Jim -
I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?
Im so devastated and desperate to get my music back.
I deleted my User Account from the old LaptopUnless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library. Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists. Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past. -
I turned on my laptop with Windows 7, went into itunes and for no reason my whole library (except for those purchased from itunes store) disappeared, as did my playlists. How do I get them back?
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Trying to use music purchased from iTunes store with a home movie
I am making a home movie for family use only in either iMovie or Final Cut Pro, but neither app will allow me to use music purchased from iTunes store. Why not? It's not a licensing issue b/c there is no distribution other than my family at a big birthday party. The music imports but acts as if it has no audio once the file is imported to either program. help!
macbook Mac OS X (10.4.6)
ibook Mac OS X (10.4.6)Put the purchased songs into a playlist. Set iTunes burning options to burn AUDIO CDs. Burn the playlist to an audio CD (you can use a CD-RW if you don't want to waste a blank). After it is done, reimport the tracks off the CD. Now use the reimported versions in iMovie or FCP and they should work fine now.
Patrick -
HT4539 Unable to make purchases from iTunes store
I am unable to make any purchases from iTunes store. All I get is
I have been trying now for over a day. I have logged out from my account. Restarted iMac and done most other things I can think of.
Any suggestions pleaseI think you'll need to email the iTunes team on this one:
http://www.apple.com/support/itunes/store/email/
You can fill the form at the bottom of the page out -
I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?
Hello hmcc44,
You may need to delete the items from your iTunes Library, then redownload them.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
hi, i redeemed an itune gift card, how to i use it to purchase from itune store, my balance is 15e
Find the item that you want to buy and click on its price to buy it - as long as you are buying for yourself (you can't use your balance for gifting) then your balance should be automatically used.
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How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?
By using one of third-party programs discussed in this previous discussion:
Best iPod to PC -
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
frank_o_s wrote:
My kid`s been using my apple ID/account for years, but now that he`s older it`s time he got his own. Is there any way to either make a twin account so he doesn`t lose all his purchases from iTunes/AppStore or does he have to start from scratch? They payment can still be from my card/account, that`s not the problem, but facetime, imessage etc. is a available on both mine and his apple products (I know you can check what email/phone number we can be reached at, but it`s just a click and he see my messages and I his). It`s the privacy problem that is the most important.
He needs to have his own account, the sooner the better.
As for content, non-protected songs can simply be copied to his own new library, and he can use them. As for protected content and apps, anything he still wants will have to be replaced. -
How do I authorize my new PC to purchase from itunes store? It prompts me to go to STORE menu, then choose Authorize this Computer (which i don't see anywhere) or Advanced (which I don't see anywhere).
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
I want to import songs frm my Ipod to my itunes library. Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?
You would have to let itunes rip the songs from the cd's, or you would have to copy the music from the computer which ripped cd's.
iTunes does not support transferring music from the ipod unless it was purchased from the store. -
When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?
Why do I keep getting unable to purchase from iTunes Store try again later ?
Hi Nanas12,
Thanks for visiting Apple Support Communities.
If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy
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