Should Apple remove FaceTime as a preloaded app on their iOS 6 and offer it as a FREE download on the app store to prevent AT&T from forcing its customers to change data plans?
So AT&T states they are legally allowed to restrict the use of FaceTime over cellular data solely based on the fact that the FaceTime feature is a preloaded app on the device not a downloaded one. I say we request that Apple remove it as a preloaded App and offer it as a Free download on the App store to accommodate it's customers from having to deal with greedy corporations that implement unfair and unlawful rules on their devices.
So what is your technical support question for other users in this technical support forum?
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After installing mavericks apple id is greyed out in app store when trying to update iPhoto
after installing mavericks apple id is greyed out in app store when trying to update iPhoto. How to update iphoto?
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I updated the iOS and now my App Store is showing prices in yen. How do I change the apps store back to the us version.
Change to US Store
1. App Store>Featured>Apple ID (at bottom of page)
2. Tap on Apple ID>View Apple ID
4. Enter your password
5. Country/Region>Change Country or Region -
I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?
Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
OS X Lion- About Lion Recovery
OS X Lion- Run Software Update to use Lion Internet Recovery
Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
To boot into the Recovery HD:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. -
I'm new to the Apple world so bare with me. I have an iPhone4S and an iPad2. I want to buy the numbers app but want to know it I buy it can I use the app on both devices? Thx
mikefromboth ell wrote:
I'm new to the Apple world so bare with me. I have an iPhone4S and an iPad2. I want to buy the numbers app but want to know it I buy it can I use the app on both devices? Thx
From the iTunes Store, yes, all your iOS devices running on the same account will qualify.
Jerry -
i have an iphone 4 and my internet has not worked for a good 10 months, why wont it work? My dad pays for my data plan, so its not that i dont pay the bill. I've even tried to rest my net work settings, and that did not work. I went to AT&T and they said that the only way to fix it was to buy a new phone, and im not going to buy a new phone with out my upgrade. someone, please help!
Hey lilmissindian!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Why my apple id doesnt accept in itunes app store..
Hi what woul i do if my apple id doesnot accept to itune/app store..
Hello jillianeshania,
Thank you for the details of the issue you are experiencing when trying to purchase an item from the iTunes and App Stores. It sounds like you have successfully created your Apple ID, but you will need to configure it to be used with the iTunes and App Stores by updating your billing information and location.
I recommend starting with step 10 in the section titled “Creating an Apple ID on an iPhone, iPad, or iPod touch” in the following article:
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
You can find additional information at the following link:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
If you've used your Apple ID in the iTunes and App Stores in the past and this does not resolve your issue, please provide additional informatin like the error message you are seeing.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Apple ID can not login in App Store on iMac
Sir, My Apple ID can not login in App Store, Please guide me.
Thanks and Warm Regards
Irfan Tariq
(Pakistan, Islamabad)http://www.apple.com/support/mac/app-store/contact/
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After installing an app on iPhone 5s, I can't use it outside of wifi (using cellular or mobile data) and the app is not listed in settings to enable its use of mobile data - any clues on what is wrong here?
Steps to take to resolve this issue:
1/ Turn off Wifi
2/ Ensure Mobile (cellular) data is on
3/ Turn iPhone OFF and then ON (re-boot iPhone)
4/ Without turning Wifi on, open an app that requires mobile (cellular) data.
5/ The app will now show on the Settings list with the option to enable or disable mobile (cellular) data
6/ In time all apps that require or use mobile data will be added to the list automatically. -
Already purchase applications through apple ID is not showing in apps store purchase history of apps and If I try to download the same application in apps store its showing paid application in apps store with using same apple ID account.
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
apple id not work for mac app store, what happen? It is available for others such as iTunes, my iPhone and iPad
Try deleting the cache associated with the App Store..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Relaunch the App Store. See if that made a difference. -
I'm having APPLE ID. While using in app store it asks Credit Card details, but i'm not having credit card or any(as mention). How to download free apps. pls solve my problem
There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534 - i.e. select a free app an create an account when 'buying' it (this only works for new accounts, not for updating an existing account)
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My Apple ID in my sister´s App Store
Hi, I have my own Apple ID (set in Settings > iTunes & App Store in my iPhone) and sister has also her own Apple ID (which is also set in her Settings > iTunes & App Store in her iPhone). Our iPhones are sync via one computer. But the biggest problem is - when she wants to update some App from App Store in her iPhone, she always has there my Apple ID asking for my password! How to solve this problem? Thanks!
That means she has content...app or apps, on her phone, that were obtained using your ID. Since all apps are forever tied to the ID used to obtain them, the only solution is for her to delete them from her phone.
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I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H. -
I cannot buy anything on iTunes because I accidentally choose the US store by accident. I am currently in Thailand for a few months now. I have tried to change back to the irish store I was originally with on iTunes by clicking on change country. This won't work and I don't know what else to do??
Please helpOn the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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