Should be an easy one, just cant find the solution.

When I try to logon to a remote computer on the local network, rather than gain control of the machine I get a Padlock appear on the screen and I am unable to control it. Remote desktop remotes that the computer is on the Login window, but this is not the case.
Your help would be appreciated.
Ali

That wasn't the case. Even though ARD "locked" the screen that I was trying to view, when I physically went to the computer it was still showing the desktop as normal. I did however change a few settings, including deselecting the box that said "anyone may request permission" and deleting the registered users list (even though Allow access for all users was selected. One or both of these changes appear to have solved the problem.

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