Should i ask for a replacement

I only get about 9 hours total out of the 12
60%brightness,using safari listening to pandora, scrolling through facebook, and plenty of time idling (the screen is left on a page, for example pandora.com while i do homework, screen is still on but uses significantly less power since i'm not doing anything).
It seems using facebook really drains my battery idk why
Also, my download speeds are kind of wonky. I downloaded chrome once, took me 5 seconds. Couple hours later, i deleted chrome and reinstalled chrome, took me 15 minutes.

as stedman1 said 14 battery cycles are a lot for 1 week, and won't be a good idea to use your computer in this way.
Finding out how old your computer is and what you seam to be using it for i would say 9 hours is good, you are streaming a lot of data and for Facebook to get a file like video and photos is a lot of data well can be so would again have to download this and play it or show it meaning using a lot more power.
So to go back to your question no i don't think you should ask for a replacement.
Hope this helps, in the life of your computer and your self.

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Should I ask for a replacement or stick it out with a third repair

The first repair must have been August 8th or 9th. It had the moo issue, the lid creaked, and when I shut my computer down and closed the lid (after the screen went black) the indicator light would remain on and when I came back to the computer it would be searing hot.
All they did was replace the fan with a Sunon fan. The night I received it, nothing changed. So I sent it in again. This was August 18th when they received it. They replaced the heat sink . I got it back on Thursday (just passed) and the lid was better for a day, it now creaks. It mooed, so I just did the SMC update (which fixed the mooing completely). The shutdown issue happen again too. And NOW, the whole right side of the trackpad's button is not only mushy, but nonresponsive. The right side just doesn't work. Should I send it in for yet another repair? Should I ask for a replacement? Should I be grateful it doesn't have the wretched Random ShutDowns? What's the concensus? I'm on holding with AppleCare now waiting for the next available representative (as I have been for the past 14 minutes).

An update in case anyone is the least bit interested;
I asked for the replacement. The lady (Ashley) transfered me to a technician or specialist or some other euphemism for second tiered employee named Tim. Tim suggested I go into an Apple Store and have them do the repair there. That night, I experienced the "waking from off syndrome" again and figured I'd have to mention this to them as well. Did that at the store and they decided they were going to send it off to Memphis yet AGAIN. Definitely not what I was told by Tim. He said they would fix it in store. He said they'd probably hold on to it for a few because they didn't have any replacement top cases to fix the trackpad button, but he said nothing of them sending it back into Flextronics (who, I'm convinced, are quite incompetent; they're the ones who broke the trackpad button). I know they're going to muck this up again. This time, I think they're going to replace the logic board. Illogical! I don't suppose it will help, but I could be wrong. Iffin' I experience another wake from off incident after I get the thing returned, what's the liklihood of Apple replacing my machine with a new MacBook (versus not replacing it or replacing it with a refurbished machine)?
I'm fed up. Macs don't necessarily just work. They potentially frustrate.
Sorry for the quasi rant

My wrt160n is starting to have a lot of problems.. should i ask for a replacement??

i had no problems before with this router. but lately i'm noticing a lot. first, it started to reset itself. all my setting went back to default and was configured for open access (unsecured wireless connection). this happened a few times last week. i had to configure my settings again and again and again.
second, my wrt160n wifi LEDs keeps on blinking. even when no wifi devices are accessing it. i checked the client table on the setup page and i see no devices listed. how come the wifi LEDs are still blinking??
third, i noticed that my bittorrent dl speed went down. i can't reach top dl speed unlike before. and my network connection on bittorrent is always red or orange. it takes a long time before it turns green(Network OK). i'm actually downloading an episode of heroes right now with hundreds of seeders and peers and i'm only getting 15kB/s!! i had way less seeders before and i still get top dl speed. now with even more seeders I GET LOWER DL SPEED!! EVEN WHEN THE NETWORK CONNECTION ALREADY TURNED GREEN.. WHAT THE HELL??!!
can someone please tell me if my wrt160n router is already defective?? i already tried upgrading the firmware, but nothing happened. is there any kind of setting i should be doing, or does it sound like my router is already defective and i should ask for a replacement??
help please anyone..
any help, info, and suggestions would be very much appreciated.
thanks.

richard804 wrote:
It is not your router. It is your ISP lowering the speed of your torrents.
i don't think its my isp. i'm getting good results now from my router. i don't know how i did it but my router seems to be working fine now. i'm getting top dl speeds and it stopped from resetting itself.
one last problem though. is it normal for the wireless lan LED to be blinking all the time even though there's no wifi device accessing it??
it was'nt like that before. it never blinks when all our laptops are turned off. but lately it never stops blinking even with all the laptops turned off. i always check my client table at the settings page and i'm the only one accessing the router thru a wired connection (no wifi devices).
does it sound like my router has a problem?? or is it normal for the wireless LED to be blinking non-stop??
what do you guys think??
tia.

My 2013 15" retina macbook pro screen has a yellow tint, should i ask for a replacement?

So yesterday i got my retina macbook pro 15 " and right away i noticed my worst fear ( since i previously had read some similar stories) my screen has a noticeable yellow tint specially on white tones, websites have a "newspaper look " to them, since i bought this computer because im starting web design in university in a couple of months i would say i'm pretty much ******, people say i shoud just calibrate it, but most people dont calibrate their screen, so it would be a mess, my work would look good on my computer but ****** on other's people computer
I'm very surprised because i thought this issue only affected the initial batch of retina macbook pros, but i checked my serial online and my computer was made in January 2013 so its quite new, the panel is a Samsung "LSN154YL01001.
I have read that usually LG panels don't suffer as much from the yellow tint but they suffered from Image retention, is it stil like this? what do you think i should do should i keep this computer with the samsung screen or get apple to give me a new one hopefully with a LG panel or at least a samsung without yellow tint

Actually MOST People that work in all parts of the Design field DO Calibrate their screens. It is the only way to make sure what you are looking at on your computer screen will be the same on other design professionals screens and to the general public.
Wherever you got the notion that Design professionals and or design schools of all types don't calibrate their screens is completely incorrect.
So it is up to you whether you calibrate or not and or to return that Retina for one that has a better color balanced screen from the start. Along with that the new unit you get may have other problems as the Retina models are plagued with random problems. The screens only be one of them.

New iBook with 4 hour battery life? should I ask for a replacement?

after about two months of use, my iBook is only getting 4 hours of battery life, I've done everthing right with it, per apple's own instructions.
does anyone know what their policy is? can I go to a store and get it replaced, or am I stuck with it?
thanks hope somone knows what's up with it, I would have liked my 6 hours as promised.

Please read the terms of use here about discussing policy on the link on the right hand side.
4 hours is actually quite normal. There is a part of Apple's website which explains how to optimize battery life:
http://www.apple.com/batteries/notebooks.html
If after optimizing your battery you aren't getting satisfactory results, you can certainly try to take it to a service center to see if they will replace the battery to see if it is the battery or the power management of the computer.
I'd only worry about the battery though if you were consistantly only getting about 1.5 hours or less out of it.
6 hours was never "promised". Read this page carefully:
http://www.apple.com/ibook/specs.html
"Up to 6 hours." If it had said "Always 6 hours and if not, we'll warranty replacement" I'd say that would be a promise. But it does not.

Hi i bought a macbook pro 8 and half mounths ago. Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i st

Hi i bought a Macbook Pro 8 & a half mounths ago.Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i stand.

Yes thats what i thought but i only have 77 days left on my garentee so its a worry, and have to drive 1 hour to get to closest Apple shop, spent the whole day there today when i should have been at work and have to make the drive again on Monday Then back again next Friday to pick it up. I paid over £1000 ponds for this computer so wouldnt expect it to have its insides replaced befor a year. Feel very let down, and no longer love my macbook pro.

At what point do I ask for a replacement...

Ok, so I hope this isn't too rant-y or long-winded, but here goes:
I've got a Rev A low end MacBook, bought JUST under 3 years ago, with AppleCare that has been having more than a few problems. Noticed the optical drive was giving me problems two weeks ago (not recognizing discs, ejecting anything being put in etc...) so I took it in last Wednesday. No symptoms showed up at the Genius Bar, so they noted that I had an issue and sent me home. Only to have the same thing happen immediately upon returning home.
Thursday I bring it in, they say the optical drive needs to be replaced. W/ the iPhone launch on Friday, it's not ready for pickup until Saturday. I pick it up, bring it home, SAME issue starts occurring. I bring it back in on Sunday, they replace the optical drive again, same day.
Sunday night I decide I should attempt to upgrade to Leopard, thinking that might solve some of my issues. Install freezes halfway through, the computer is essentially a brick.
I take it BACK in on Monday, and they determine I need a new hard drive. Have to order the part, might be a few days, etc...
Today I get a call saying my computer is ready to be picked up, stop by whenever. I skip my lunch break to go to Apple, only to have them tell me "it's finishing a restore, should be five more minutes" Ok, I can wait. Ten minutes later I'm told the restore failed, it'll be at least a few more hours. I say I can come back tonight, no problem, they'll call when it's ready.
This afternoon, I get a call saying the restore failed AGAIN. They think they need to replace the optical drive. I explain that that would be the 3rd optical drive of the week, maybe something else MIGHT be wrong? The genius says he needs to speak w/ his "head genius" and see what they have to say. This was three hours ago with no follow up call.
So that's where I'm at right now. I've literally got THREE days left on my AppleCare, and while asking for a replacement does seem a little excessive given my warranty status, I AM still within my warranty period. I know all repairs are covered for three more months regardless of AppleCare, I had planned on owning this computer for at least another couple years, given it's history, I'm not sure I see it lasting more than a few months. I know it's not Apple's responsibility, but I'm really feeling jerked around here.
So that's my ridiculously long story. More of a cathartic post than anything, any thoughts are appreciated.

Called in this morning, was transferred around to a few people w/in the store, eventually got to a nice lady who told me "it looks like we'll be replacing your computer with a new white MacBook, since the hard drive was already replaced on your old computer, you didn't have any data to transfer over, so you can come by and pick it up anytime."
I'll be heading over at lunch to see if this really isn't too good to be true. Definitely not going to push for a MBP or anything, a new white MB is definitely a HUGE step up from the original three year old MB.
Looks like patience and generally not being an ******* finally paid off Thanks for the tips, advice and interest. Nice to have a place like this to share experiences!

Can I ask for a replace meant of iMac since yjere is a failure of one part every month. Last month lcd replied now optical drive.

Can I ask for a replace meant of iMac since yjere is a failure of one part every month. Last month lcd replied now optical drive.
Imac 27".
i do not like the idea of repairing every month.
Feel the imacs supplied to India are sub standard ones

Folks have reported that the Apple policy is three major component failures and the Mac is replaced. For the first two the Mac is repaired. Apple would not risk alienating its customers from one of the most populated nations in the world, so its time to stop the "discriminating against the poor Indians and selling us sub-standard Macs" routine. Occasionally the universe aligns just right for there to be a Mac lemon. Folks in every country have experienced lemons. It is the hazard of manufacturing millions of Macs with even more millions of parts, all produced by different parts suppliers. And it is why the manufacturer's warranty exists.
Speak to the vender about a replacement. If necessary call Apple Care and request that your warranty service call be escalated to Customer Relations. Politely, but firmly, explain the situation and stand your ground that the solution to make you a happy customer is to have the Mac replaced. Don't make threats, mention lawyers or claim that Apple discriminates against Indians. If you do, you will have lost your case and Apple will then work with you from a distance and follow it policies and procedures to the letter, regardless of whether it makes you happy.

The Elements 12 Mac disk works fin - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

The Elements 12 Mac disk works fine - I also have a Dell, and the Windows disk will not run at all, sounds like it's grinding, and is almost impossible to remove from the hard drive. I cannot find any place to tell me who to CALL to ask for a replacement!

Hi Samcat,
You can use a download instead of the disk as an alternative: Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe you can license with your serial
Please test the disk in another windows machine to check if it's caused by the drive or the disk. If you tested with 2 drives please start a support case, i assume Adobe will only provide downloads at this point. They are the same as the trials. If you still need a disk you can burn the trial to a disk as a backup disk. Good luck!

Going to an apple store and asking for a replacement

Hi
Is it possible for me to go into my local apple store and ask for my iPod Touch 2nd Generation to be fixed?
It has lasted me a good amount of years and it has finally started to die, I was wondering if I could go into the store and ask for a replacement for a knocked off fee. I've been told by a few people that the above method can be done in a store, I was checking if I could get online clarification if this was true.
Also could it have the option to be replaced with a later generation for a slighty raised fee?
Thanks
All help appreciated.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
Likely not worth it for a 2G iPod
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

When I bought my Mac they gave me a free hp printer. My mac is a 10.7 and the printer is for 10.6 and below.... so why did they give me this printer? Can I use it somehow or should I ask for a different one that is compatible with my computer?

When I bought my Mac they gave me a free hp printer. My mac is a 10.7 and the printer is for 10.6 and below.... so why did they give me this printer? Can I use it somehow or should I ask for a different one that is compatible with my computer?

Can I use it somehow or should I ask for a different one that is compatible with my computer?
No, that's not necessary.
You Mac most likely sat in inventory before it was sold so the latest drivers were not installed.
If you tried using the printer and couldn'tget it to work, go here > http://www8.hp.com/us/en/support-drivers.html
If this is a USB connected printer, make sure it's connected to your Mac, then at that link click: Detect Your Product
Download and install drivers for v10.7 / Lion.

Just bought a refurb PB G4 via power seller on ebay. Froze on 1st power up. Report says unresolved kernel. Is this terminal or fixable. Should I ask for money back whilst under warranty? I am not techie so worried and not sure what to do? OSX 10.5.8

Hi
Just over a week ago I bought a refurb Powerbook G4 via a power reseller on ebay. The first time I switched it on it froze said OSx had quit unexpectedly... assumed I had done something wrong as not very techie so forced shut down and started again. It is saying the same message frequently and freezing... report says unresolved kernel etc etc etc.
I emailed the apple specialist I bought it off and he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair. He says it shouldn't be happening as it was fully tested before dispatch?? The only thing I have loaded is an update to adobe and Software for my 3 dongle but as it was freezing before I loaded either of these I don't think they can be responsible??
Please can somebody advise if this is a serious problem. I believe I have warranty for 14 days on this item and I am worried I may have bought myself into a problem. Is this a simple thing to repair. Does he mean me to hold down the C key on the alpha keyboard or the ctrl key? (I emailed him and asked him that 2 days ago and he hasn't responded, hence my worries)... I am sorry if that is a stupid question but I really am not very techie at all.....
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
Any advice would be really apprciated.....
Thank you
Debbie

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

Authenticated binding: Should be asking for password when joining OD?

Hello,
I have enabled "Authenticated Binding" under OD-Policies-Binding.
When I join a computer from Accounts to OD, should the OD be asked for password? It just presents the dialog for autoconfigure services and it just binds, without any credentials.
Is it how it suppose to work?
Regards
Kostas

So after unlocking the lock, entering your password, and clicking on Login Options, the checkbox for autologin is greyed out? Did you try clicking the toggle box anyway? Does that bring up a blank dropdown menu? Did you click on the little triangle?

Is it possible to ask for a replacement

is it posible if i ask for replacement of ipad mini with retina,
if i said that i am not satisfied with the battery life of the unit they gave me..

Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Where should one ask for help with a thread ???

Having posted a link to this thread because the op needed someone to check a site in Panther.... and because not so long ago I read here that this was the place to ask for such help.....
I now find the my request has been removed... musta offended the tou of course.
Sooo - how should a person try to get help with a thread in future? - we ain't all l4's and have a lounge to play in.

Interesting question. This forum was available for this type of request at certain points in Discussions' history, and it has often been recommended that users post issues like yours here.
Technically, as per the red print at the top of this forum, it is inappropriate to use this forum for that purpose. In the case you cite, I'd recommend putting a new topic in to the Safari forum with a specific request for the help that is required in the Subject line. If you do it that way, you will most likely reach more users who will be able to help you.
Good luck.

Should i ask for a replacement

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