Should I call apple for help or

Question

not even bother with it.
I went through all this hassle of telling everyone to use my aol email so I could get notifications of mail and adding my aol IM id on their buddy list so that I could video chat with them. However, the video chat has never worked or entirely worked.
I have the built in isight camera. Linksys router, I have messed with the settings on that to death. Currently the settings are as follows: static ip address, UpnP is enabled, I went though and added all the ports on port range forward.
I can get video with a friend who has aim on a pc, but I get no sound from her. We have tried yahoo to yahoo, aim to aim, and ichat to aim and still no sound from her. I have a friend who has a mac, and we were unable to connect to each other at all. His said something about being unable to connect.
I can not get Big Bang board games to access the internet either. Says firewall or NAT is preventing me. I have enabled every port on the router to try and get the games working and still nada.
My ISP says that they are not blocking any ports, so I don't know what else to do other than call apple.
I doubt they will even talk to me since the BF purchased the computer. He'd probably have to be here and give them permission to talk to me.
But there is no reason that I can see for this not to work. I do have a network setup with 2 other computers, but when I was testing it they were not using anything on the internet. MY internet speed test said about 3000 kbps.
I don't have anyone else to test this out on, my friends won't even try to connect, they are tired of working on this with me.

Answer 1

Well, we finally got it working. Thanks to defcom!!
To anyone else having this issue, if you have a linksys or netgear router: you need plugnplay enabled, no special ports open. Which I had, but what I didn't have is the mac firewall ON. That's right, it wasn't on. I didn't have to enable any extra ports in the mac firewall either.
My ichat would have worked right out of the box with the 10.4.8 update had I not turned off the mac firewall trying to get big bang board games to work.
If you look up all my post about this issue, you will see all the things I tried. The only thing I did not try was turning the mac firewall back on until today (thanks to whoever suggested it first and thanks to Tony for letting me test connecting to him and telling me to try turning the firewall on).
So, everything that I tested in the post was undone (set back to original settings...ie ports, the only thing I did not change back was quicktime. It was suggested here that I use below 1.5Mbps . Well it was at 384 kbps. I changed it to 1 and neither worked. Then I ran a speed test and I get well above 1.5, so I went ahead and changed it to 1.5, but this still did not solve the problem. But turning on the firewall did solve it, and I left the QT at 1.5.