Should I get a replacement?

Well I have two problems with my 2G ipod touch:
1. its battery will drain 50% or so overnight sometimes, and that gets really irritating. is this a hardware problem or a software problem? should i get a replacement or wait for a firmware update?
2. the Wi-Fi will not work sometimes. again, is it a hardware problem or a software problem? should i replace it or wait?
Thanks

David. wrote:
You just diagnosed your problem, then!
No, he hasn't. I listen to music to fall asleep, right after surfing web for about 2 hours and keep wi-fi on all night, and my battery never drains that fast, I usually charge it ones in every 3 days or so.
To the original poster, check in your settings to see if it's pushing emails, fetching new data, that might be draining your battery.

Similar Messages

Should I get a replacment on my macbook 2? NOT A POLL

This post was deleated i guess because people thought it was a poll, but is ISNT!
Should I get a replacment because my:
-Arrow keys dont work quite right
-Remote sometimes doesnt work
-Clicking sound on both right and left sides
-MegSafe sometimes wont charge when battery is about 94%
-Trackpad makes matalic sound
and can I get a refund (see my other post!)
Thanks,
aha

You'll need to contact Apple about this. No one here can say what they will decide to do. If you purchased your MacBook in the past 14 days, you can exchange it... if it's longer than that, Apple will most likely repair it. Speaking to Apple should be your first course of action.
Your question was probably deleted because you weren't actually asking a support question. You're not asking how to resolve anything... only if you should get a replacement... which we can't answer.
I also see in your other post that you wanted to return your config-to-order MacBook for a refund... but didn't mention you were having any problems with it:
http://discussions.apple.com/thread.jspa?threadID=799251&tstart=0

Help! should i get my replacement phone exchange again? because there still has somebody's information left!

long story short, got my new iphone 5 on two weeks ago from radio shack, and got replacement from radio shack with same day due to overheat issue, and there cames a problem with battery drios with this replacement phone, because I don't know that radio shack got 30 days reuturn policy and they really gave me a hard time when exchange, so I went to apple store with two times and got my exchange, and I wasn't know the replacement phone was refurblished neither they told me, otherwise I definately won't change.
and I just found in setting-general-profile, there is somebody's profile in here , check the attachment, please note that this is after I restored with itunes and this information still in here.
I really don't know whether I should get exchange again? because they will still get me refurblished phone right?
thanks for your help!

Stop being so impatient.
If the device you received as a replacement from Apple has someone else's information they would not have allowed you to leave the store with it. This would have been extremely obvious from the moment the device was powered up.
What exactly are you trying to accomplish here? This all seems very suspicous.
Also, there is no such thing as a "new" iPhone5, they are no longer produced. All iPhones come with a 1 year warranty... if the device is under warranty and the issue is covered, Apple will replace the device as many times as necessary until the warranty is expired.
It sounds more like the device was purchased as refurbished in which case there may be no warranty and everything may need to be addressed via RadioShack.

Can't open my FCP 6.0.6. Which FCP should I get to replace upgrade it?

Seems like a fatal problem. Don't have original FCP disk. So I think I need a new program? Before I do, though, want to make sure is will be able to open my current projects? Thanks in advance!

Here are a couple of things to try:
1. Open up the Console (Applications/Utilities) and check for any reported errors or crashes related to Final Cut or Compressor.
2. Try resetting your preferences. To do this, go to your user folder, then go to Library/Preferences and scroll down to com.apple.compressor.Compressor.plist. There will be two entries for Compressor. Delete these and try again to see if it works.

Will I get a replacement for dust under the screen?...

Hey everyone!
I've had an iPhone since the 3G came out and I've never had any problems with dust. My 3G got replaced by 02 insurance about 5 months ago and I got a new 3GS 16GB. Since then I noticed the odd little bit of dust appearing under the screen. Most of the time I couldn't see it so I didn't really care but now I've noticed a few larger pieces and they're really annoying.
I understand that I should get a 12 month warranty with this and surely it's not meant to happen so I'd expect a replacement. I've searched around and I seem to get mixed answers. The problem is that I'm currently working in Cologne and there are only 3 Apple Stores in Germany (I can't believe it!) and the nearest one is still over 100 miles away.
What do you recommend? Would Apple do anything like post one (I doubt it?) or am I going to just have to wait until I'm near Frankfurt (or even back in London) and book an appointment there. Even then... what are my chances of getting a replacement?
Thanks in advance everyone! Much appreciated

I doubt they will give you a replacement. I know here in the States you can take your iphone to an Apple store and they can replace the screen and charge you $200 for that. But I find it hard to believe they would replace the screen for free just because there are dust particles under the glass. That's just my opinion.

How many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends

how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
I have had thehad the:
ram replaced
Battery
Audio
Trackpad
os operating system
fans
And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .

You could try calling Apple and ask for Customer Relations.
From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck.

My Blackberry 9810 is creating a hell lot of problems, I need to get it replaced but no one is helping me out

Hi
Well guys I just bought a new Blackberry 9810 on April 23rd 2012 from Jalandhar(Punjab) and on the very first date i faced a problem. It was so that I couldnt hear the call coming and if at all my attention was towrds my phone and i happened to picked it I couldnt hear the caller's voice and neither could he hear mine. I took out my battery and restarted the phone to rectify it. It happened about three to four days the very first day. Next morning I went to vendor, who told me to get the software updated from service centre. I did as told, went to service centre and got the software uploaded the very second day of my purchase.For nearly three four days everything was fine with my handset. As i had to travel out of station for wedding in family, i left my city Jalandhar on 4th May 2012. It was on 5th May 2012 i faced the same problem and during my ten days stay there I was completely bugged up as everyday I had to go through the same turmoil about 7 to 8 times a day. I was being mocked by my frens and relatives that " you have wasted Rs. 27000" on this wrong purchase. I was really taken a back as i m freelance writer, so i lost much of my business due to my phone being swithced off. I spoke to the vendor from Delhi he told me you come back i ill speak to service centre authority and will get ur handset changed. When I was back I visited the service centre and made him speak to my vendor too. He returned my battery and back cover of handset so i understood they wont change the handet. I insisted them to replace it but all they could say the company will replace it if need be. So i kept quiet, i got my handset back after three weeks from the service centre with a hope that it will be well in shape, but to my dismay the very next day i faced the problem again. In all this chaos i noticed that it is only when i put the memory card i face this problem so i formated my card and tried again but problem persisted than i took memory card out from my phone and it worked well for a week's time. After which i bought a new memory card thinking that my last memory card might have been infected with virus but the problem started agin. I again went to vendor he told me to go to service centre and tell the person to change the handset or IME number, I did the same. But again when I got my handet back neither was it replaced nor the IME number was changed and on top of it the problem still persited and also its hanging a lot. I am in an imbroglio and literally repenting over this purchase. Also i have to listen to constant rebuking of my parents. I seriously want to get it replaced. Can anyone tell me how?

Well first off you should demand that the vendor who sold it to you stand up and do what is right and exchange the unit for a new working one!
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Yes, I'm griping. Why can't I get a replacement box on a Monday?

So, our STB has been fritzing in and out for the last few weeks. It's been somewhat tolerable with occasional resets. I called for service 2 weeks ago, and they said they fixed the box, but no such luck. For the last week I've been out of town and it's been completely out which has been an issue for my family at home. I get home late yesterday and call this morning, yes it's a Sunday, please be aware that aside from the wait time (again Sunday) the customer service rep was great and, this time, quickly assessed that we need a new STB. The soonest we can get one, however, is Tuesday. I do know I'm griping, but it just seems like when you offer a 24 hour service, in 2014, you should be able to get service at least on a Monday, if not on a Sunday. The downside for Verizon and upside for us is that this prolonged outage is driving all the rest of my family (including grandma who was the real hold out) to get very comfortable with getting programming from Apple TV and I'm hopeful that means I can cut my bill significantly soon. It just feels like we pay an awful lot of money for having to wait 2-3 days to get a replacement box.

You can go by a Verizon store and do an exchange.
Otherwise, short of sending out a truck just to give you a box, they don't have a way to ship until Monday which means you won't get it until Tuesday.
Can't say I know of any service that you can order on Sunday and have it shipped to arrive to you on Monday.
Quite cost prohibitive.
And not to be snarky, but why didn't your family call to get it replaced while you were out of town?
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Can i still get a replacement for my iphone at a price if it's already been opened by a friend?

hi,
my iphone 5 came in contact with liqiud and it ont come on. a friend of mine opened it up to check the LCI and try to fix it. can i still get it replaced for a fee at an apple store? i tried but apparently they wont replace it if there has been third party interference with the phone. what should i do? thanks

nw345 wrote:
a friend of mine opened it up to check the LCI and try to fix it.
Sorry, when you permitted your friend to do that, you forfeited the right to an out of warranty replacement.
Apple makes it quite clear that if you or anyone else attempts to open the phone, not only is all warranty/support voided, but you forfeit the right to an out of warranty replacement.

The battery for my macbook pro 13 says "service battery". Now I want to get a replacement but the reviews for it are horrible! Does anybody have any suggestions?

The battery for my macbook pro 13 says "service battery". Now I want to get a replacement but the reviews for it are horrible! Does anybody have any suggestions? I don't want to spend 130 dollars on something I'm going to have to replace in less than a year (which is what normally I been reading) I do design work and I take my mac everywhere. Having to always look for a plug or having to be constantly plugged in doesn't sound ideal to me. Please help me. what should I do???

Why does it matter if it a scam????? I'll let you figure that out by yourself. If I'm going to replace it, why should I be contempt with a battery that I have to replace within months (as stated by some people in the comments). The issue here is not if I should or not replace it OBVIOUSLY I'm going to have to before it starts going crazy. The underlying issue is why is the replacement battery for a lack of better words " a bit crap." It comes with a 3 month guarantee?? Is that a joke?!??!?! Some people complained it malfunction after only 8- 9 months? I'm sorry but as an Apple fan I think it's absolutely rubbish. I know there is no magic cure I'm just hoping someone shines the light on how crappy this replacement is.

Should I Get an iMac, Macbook Pro, or iPad (3rd Generation))

I'm getting a new "computer" this summer, and I was wondering: Which Apple Device is right for me: iPad 3, iMac, or Macbook Pro? I realize WWDC is this summer (a day after I was planning on getting a Macbook Pro, June 10, which is my birthday) and Apple will be releasing/ unveiling their new products there. I realized that the iMac is more bang for your buck, but people are starting to lean towards portable devices, such as laptops over desktops, and tablets over laptops (mostly). I had planned to get a Macbook Pro (when the 2012 models come out) as of Sunday, April 22. But, as I realized that the prices for each are so different, considering their value, I realized this:
iMac:
"Land" - Locked
More Power for money (student discount)
Will last me longer (at least 2.5 years)
Macbook Pro:
Portable
Costs less (as of student discount)
iPad 3:
Even More Portable
Costs even Less.
Considering these, which do think I should get by the following:
Me:
Go upstate every once a month or so.
Going on vacation in the summer w/ family.
Do light gaming (Sims 3, Civ 5, Spore; not much)
Plan on bragging about being the only one in family w/ Mac (bring to relatives' houses to prove a point to my cousin that he's not the one w/ the coolest computer)
Lots of Word Processing (can use pages on iPad)
w/ iPad, I'll have more money to use on accessories (Step dad giving me $500 towards computer, I'll have $350 by June 10)
Mostly do web browsing.
Want to use in school (high school)
If I get an iPad, I can afford to upgrade it every year, but not the Macs
Will be reading lots of books next year (will be taking AP English)
Lots of notes next year (Doing Government in Social Studies next year)
Will use iTunes U if needed
Need something to fit in backpack if using in school.
Not sure if teacher will allow laptops/ tablets.
Mostly do my computing at home
So what do you think? Should I get an iMac, Macbook Pro, or an iPad 3? Thanks! Best answer gets 5 ***** for the long reading!

Wow, using computers in school. I remember when I went, teachers flipped out if you had as much as a cell phone
A couple things I would like to point out:
1.) WWDC /=/ product releases. While it is likely, no one knows for a fact what will happen at WWDC other than usual events. I would expect it, but don't jump the gun and say "a new Mac will be launched at WWDC", because they have been released before WWDC.
2.) The iPad is in a different tier than Mac, IMO. I believe iPads should be supplements to PC's, since if troubleshooting need occur, you must still have a PC to restore. (Mac is PC). So say if you suddenly go into Recovery mode, you will be stuck until you find a PC to restore to. One downfall of iOS devices, so for that reason, I will not recommend the iPad alone.
If you plan to do most of your computing at home, I would get the iMac. I am a college student, and plan on replacing my Macbook Pro (selling it) with an iMac if I can afford it. I agree with you on the "bang for your buck", but even then, iMac is still pricey. With $850, you're still shy $300 of the $1149 price w/education discount. If you want to upgrade your processor (which I would), that's even more $. Plus, software if you need it.
What exactly are you going to do with a Mac that you cannot do with a Windows PC (outside of just using the Mac OS)? The playing field is leveling out quite a bit. But, if you plan on developing of any sort, get a Mac.

My iPhone 5 has been freezing up and my lock (top) button doesn't work 50% of the time..Am i able to get a replacement free of charge?

I pre-orded the iPhone 5 and got it a week after they came out and every since I have been having problems with the lock button. It seems to only work the first time I push it 50% of the time. On top of that, my phone keeps freezing and I don't know what to do. Am I still eligible under warranty to get a replacement??

If it is defective and your within your warranty period then they should replace it. But , have you went trhough all the trouble shooting steps such as,
1)restart your phone
2)reset your phone by holding down the home and off button until the apple symbol comes up
3)restore your phone in itunes from your backup, then if still not fixed, restore as new

I have an iMac 21.5 inch purchased in 2011 with a failing 1TB Seagate hard drive. Can I get a replacement hard drive?

I have an iMac 21.5 inch purchased in 2011 with a failing 1TB Seagate hard drive. Can I get a replacement hard drive thru the Apple Replacement Program? I did purchase the Applecare Plan but it expired in Dec. 2013.

FWIW, if you purchased the iMac in 2011 and purchased Applecare, you are covered for a total of 3 years. You mentioned yours expired in December 2013 - that cannot be unless you bought yours in 2010. If you bought it in December 2011, you should still be covered until December 2014 - if so, contact Apple/make a Genius Bar appointment quickly so the replacement is covered by the warranty. The hard drive replacement program might have expired, but as long as you're covered by Applecare, a drive replacement is covered.

As a student, should I get the Air or the Pro?

The thing is that I have a Macbook Pro. I got it in 2009 and it is definetly starting to show its age. The battery lasts anywhere from 30-70 minutes when not plugged in. I have to end nearly every Safari session with force quit. The volume quality is terrible and my trackpad is starting to die on me. Genius Bar won't replace the battery because there is apparently a stain on it. Very silly.
I get tired of lugging my Macbook back and forth to school. So, I was thinking of getting an Air for 1) the weight 2)The battery life. But I hear that Mac Air isn't very powerful. For school, I would need to have Bootcamp installed on my computer because a lot of programs I use aren't mac compatible. (I'm a Management Information Systems major. It's half Computer Science & half Business) This year I used Visio and Oracle SQL Developer. I'm not sure what I will need for upcoming semesters. Will an Air be able to handle these programs? In addition to that, I do the regular stuff: Write a few papers, check emails and facebook, Youtube, web-surf, and watch television online.
I was thinking I would save my Pro for Sims and use the Air for everything else. I'm a student and a future Apple employee so I'm hoping that I'll get some good discounts. So my question IS, should I get another Pro (I could move everything over to the new comp and donate my old one, but it's soo heavy!) or get an Air (I'd keep my Pro for sims and use the Air for school. But Airs sound very weak!!) What should I do??
And this is my first post so please be nice
Thanks to all that reply

I have a mid 2012 MBA and find it very capable. The 1.8 GHz Core i5 processor seems to handle everything quite well. For your school work I think the MBA is your best bet. It is capable and light. The MB Pro tends to weight quite a bit more and really isn't that much better unless you get into the very high end units. One caveat, the MBA does not yet have the Retina display. If you feel you wil need that, then the MB Pro is the only laptop to go for now. The MBA may get the Retina display in the future but until them (who knows when) there isn't much of a choice. If you go with the MBA, make sure you get the best processor and memory you can afford. I find the Core i5 processor is quite capable and 4 GB RAM is sufficient. For your school work that should be fine.

What ssd should i get for my lenovo t61 please advise

what ssd should i get for my lenovo t61 please advise i like the samsungs , will sata II work on it ?

Skip the Samsung!
The SSD Anthology: Understanding SSDs and New Drives from OCZ
http://www.anandtech.com/storage/showdoc.aspx?i=3531
The SSD Update: Vertex Gets Faster, New Indilinx Drives and Intel/MacBook Problems Resolved
http://www.anandtech.com/storage/showdoc.aspx?i=3535
I would go with Intel X25-M 80GB SATA MLC SSD $393.00
http://www.newegg.com/Product/Product.aspx?Item=N82E16820167005
Drives like the Samsung don't make a good main drive replacment yuo will see noticable pauses in applicatipon web browsing is one place where the pause is very noticable but people blame internet transfer instead of their hdd pausing while doing a file update.

Should I get a replacement?

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