Should I have got a copy of the operating system when I purchased my iMac?

I do not have the disk and now Best Buy wants $100 to reload it, but they were the ones who set it up in the first place. I'm very frustrated with my iMac so far. I've had it a month and they say the OS is corrupted, I don't think it was running right from the beginning.

If it shipped with Lion, no. In the event it needs to be repaired or reloaded, restart with the Option key held down, tab to Lion's recovery partition, and use it.
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I want to buy a 21.5" new imac shortly. Will I be able to have a free update of the operating system to OS 10.9 when it arrives later this month

I want to buy a 21.5" new imac shortly. Will I be able to have a free update of the operating system to OS 10.9 when it arrives later this month?

Unfortunately there is no one here that can give you an answer; we are just users like yourself.
But based on past experience it has been known for free upgrades to be offered ... but not before the new OS is formally announced. There have been several references of late to the imminent launch of Mavericks. I think you can do no more than wait for the announcement.

I want to erase everything on the hard drive and have snow leopard which is the operating system now left

i just brought a laptop on ebay with snow leopard on it and alot of programs i dont want. i want to erase everthing and end up with the snow leopard amd i can buy ilife which i want.

Erase and Install Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. After formatting is complete quit DU and complete the Snow Leopard installation.

Is there a problem with the operating system when downloading Rapport

I have downloaded Rapport onto my iMac and now my computer will not stay logged in. I can sign in to my user account but it just logs out about 20 seconds later.

Hi Elite idiot,
We’re sorry you experienced issues with Rapport. Our Technical Support Team is available 24/7 via mail or live chat and would be happy to assist you with any difficulty you encounter. Please contact us at http://www.trusteer.com/support/submit-ticket
Ayala,
Trusteer Technical Support

The icon of Youtube is not after the update the operating system

Hello, I was update the operating system when the Ipad was disponible I didn't see the icon of Youtube. This icon is like a t.v. (is the original)
can you help me?

The YouTube app is not included with iOS 6. Google offers their own app for free via the iTunes Store, though they do not yet have an iPad version. The iPhone version will work, though not at the full screen size. There are probably also third-party alternatives, one of which may suit you better.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Does iCloud backup the operating system? and how do I back up the operating system.

I have heard you can backup the operating system on iCloud. I have not been able to find documentation on how to backup the operating system. thanks mknmemries54
now sure which operating system I have. It's a new one but not retenal display

Welcome to the Apple Community.
You cannot use iCloud to back up your computer.
Can I suggest you get yourself an external hard drive and start using Time Machine or another back up utility. Data loss is often sudden and unexpected and far too late to do anything about in many cases.

Yesterday I used my iphone in the rain. I think some water must have got inside. Now the phone seems to be working OK but is not backlit so is incredibly hard to read. Is there anything I can do to reset or have I ruined the phone?

Yesterday I used my iphone in the rain. I think some water must have got inside. Now the phone seems to be working OK but is not backlit so is incredibly hard to read. Is there anything I can do to reset or have I ruined the phone?

What you should have done is immediately turn the phone off, then put it in a ziploc bag of dried rice after you wiped all visible moisture off the phone. Leave it in the ziploc bag for 3 ~ 4 days, then turn it on & hope things work OK. It may be too late to try the dry rice trick now, but you can give it a shot if you like.
Apple does have an out of warranty replacement program, cost in the US is $199 for the 4S & $149 for other models.

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help ! :(

Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !

Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB

HT4623 i have 4s and the operating system is iOS 5.1.1 got the update message of iOS 6. if update the iOS 6, other functions will work unchanging?

I have apple 4s and the operating system is iOS 5.1.1 got the update message of iOS 6. if update the iOS 6, other functions will work unchanging?

What other functions?
There have been some wifi related issues reported with the 4S being updated to IOS 6. There is no turning back once you update so keep that in mind.
I recommend updating via iTunes so that you make a backup of all your data. You may want to make an iCloud backup as well.
Other than that, I don't understand what other functions you are concerned about?

Downgrade the ios 7.02 to 6.1.3 i have got errror 3194 show the solution

downgrade the ios 7.02 to 6.1.3 i have got errror 3194 show the solution

Downgrading the iOS version isn't supported by Apple.

Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

Got ipod4 Dec 2010 bought music with my ipod4 in dec 2010,jan 2011, and feb 2011 and i tunes will not reconizie them i have the reciept from when i purchased from i tunes store at that time. what is the problem anybody know?

Is your computer authorized with the same account that you use to buy the muisc in iTunes?
More info here: About iTunes Store authorization and deauthorization
Did you try to transfer your music by right clicking on your ipod in the device list and choosing "transfer purchases"?
Did you ever sync your ipod to your computer?

HT203088 I have the CANON REBEL T5 1200D, and when i connect it to my mac which is 10.10 the new OS X YOSEMITE it says that it "Cannot be used with this version of the operating system" why does it say that?

I have the CANON REBEL T5 1200D, and when i connect it to my mac which is 10.10 the new OS X YOSEMITE it says that it "Cannot be used with this version of the operating system" why does it say that if my camera is listed under the supported digital cameras for OS X YOSEMITE?

Put simply, the minimum system requirements for iTunes have changed. You need a Mac running at least OS X 10.6.8.
It's best you look online to see if your model of Mac can be upgraded to at least 10.6.8 "Snow Leopard". It should still be possible to order a copy of Snow Leopard if so.

Why is my hard drive full when I only have the operating system loaded and nothing else? No pics, music, nothing...It's the 60 Gig hard drive on the air built in late 2010.

Why is my hard drive full when I'm only running the operating system and nothing else is loaded? No music, pics, nothing! I understand the hard drive is small at 60 gig, but I can't believe the os would take up that much space.

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free on the startup volume for normal operation. You also need enough space left over to allow for growth of your data. Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space. Proceed further only if the problem hasn't been solved. ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root. Back up all data now. Launch the Terminal application in any of the following ways: ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal.

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help?

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help? FYI: I have been using boot camp with windows 7 and started getting a kernal_data_Page_error and it would reboot windows, i was trying to do a chkdsk on the next reboot, but thats when i started getting this issue. I have put in a new hard drive and went from 2 gigs to 4. I can not get the computer to do anything, even the monitor does not show anything now????

Prep your new drive:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs,) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
After formatting has completed quit DU and return to the installer. Install OS X.

Should I have got a copy of the operating system when I purchased my iMac?

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