Should I keep Lumia 800?

Hi have just taken delivery of Lumia 800. Probably should have looked at forum before ordering. I appreciate forums are largely used by people with issues, but I have been shocked by problems with phone and some of its limitations eg can't direct synch outlook tasks - I don't have ability to use exchnage server and was motivation for buying a windows phone rather than iphone(assumed there would be no issue). Question is should I keep phone or return under 7 day cool off. Thanks for your thoughts.

Sadly Nokia has again failed to listen to it's customers, the whole battery issue has been declared -solved- although sadly it is nowhere near solved. The battery longevity varies hugely from day to day, one day it will sit on standby for 18 hours the next it will die after 6 hours (this happened to me yesterday from full charge to flat in 6 hours standby)
It had/has the potential to be a great phone but the battery issues plague it, if you have not already bought one then, as a loyal Nokia customer since they first started selling mobile phones for general use, I'd steer well clear of it until they either fix it or replace the model with something that does the job it was designed for.
The Lumia 800 has been all said and done the most complete and utter dissapointment Nokia could have put to market. It  was clearly rushed to production and sale without first making sure it was up to the job.  The only thing Nokia can do now is put it's hands up and admit to it's customers that there is and always has been a battery issue, it has not been resolved, make efforts to get the issue rectified as soon as possible and hope some of them will stay 'brand loyal'. I have tried to remain positive throughout but it is now very hard to remain upbeat when I have a phone which I cannot use for any time for fear of being caught without power and cannot enjoy the features of unless it is plugged in and charging (note plugged in with the Lumia does not always mean charging) this defeats the word mobile and provides me with a very expensive electricity consuming landline

Similar Messages

  • Lumia 800 doesn't keep time

    I've had this problem for ever now, and none of the updates have fixed this issue, and I'm not the only one with this problem.
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    Hi masterpeura,
    Thanks for your post.
    If your Lumia does not retain the correct time when on network time I would suggest you have the Lumia checked by a Nokia Care Point or Repair Centre.
    From personal experience I can say when linked to Network time my Lumia keeps accurate and correct time on my own network (GiffGaff/O2) and when abroad (US, T-Mobile). It will adjust between time zones within a minute of switching on or coming out of flight mode. Obviously there may be a reason why your phone is not doing so for which it will have to be checked by a repair centre.
    Hope this helps,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Keep lose internet connection on my lumia 800

    I keep lose internet connection on my lumia 800 to get connection i have to turn my phone off and on why?
    Moderator's notes: The post was edited. A more appropriate subject is provided.

    I would suggest getting a new sim card,as you have not explained through how your using it im gathering your using it via data.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • What should I do w/ my Lumia 800(US customer)?

    Touch screen is out, the camera button doesn't work. The company I bought it from doesn't want to refund or replace it. The warranty company failed to repair it. The extended warranty doesn't cover the parts in my situation. Nokia USA refuses to repair my phone, because it is being used in the US. One month of use and 2 months of BS. I don't think I will get what I paid for...
    Nokia phones (Owned 1999-Now):
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    Solved!
    Go to Solution.

    Hi ejovi,
    Sorry to hear your Lumia is not functioning as it should.
    Psychomania is correct in his response. If you want to have the Lumia repaired under warranty it has to be send to the country/region it was originally shipped to. I send you a PM to help you further with this.
    Hope this will help you,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Lumia 800 keeps on rebooting

    I got a Nokia Lumia 800 that keeps on rebooting can somebody please help me?
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    You may need to take your phone to a Nokia Care Point. See here.

  • Lumia 800 microphone problem

    Hello, I have a problem with my Lumia 800 microphone.. when someone calls me, or I try to record a video it doesn't work, I can't hear what I sad in the video, neither people can hear me over their phone, but for example when I try to use voice command via Bing/Tell Me it works, it records my sounds. What's the problem?

    Hi,
    It Happens with Lumia 710 Also
    Animali wrote:
    I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
    Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
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    Anyone had the same issue or is it just my luck to have a faulty unit?
    As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
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    I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

  • Nokia Lumia 800 microphone problem (sounds like a ...

    I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
    Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
    I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
    Anyone had the same issue or is it just my luck to have a faulty unit?
    As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
    Nokia and Windows phone first impressions:
    I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...
    Solved!
    Go to Solution.

    Hi,
    It Happens with Lumia 710 Also
    Animali wrote:
    I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
    Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
    I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
    Anyone had the same issue or is it just my luck to have a faulty unit?
    As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
    Nokia and Windows phone first impressions:
    I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

  • Battery after hard reset on Lumia 800

    Hi
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    Today I let It to discharge to 0%, and then i pluged it to the charger. When the phone turned on, it showed me 5%.
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    Is this behaviour normal after hard reset? 
    Thanks 

    After update my lumia 800 is failing to recongnise earphone. It keeps playing music on speaker. If I restart my phone then for few mins it is playing music in earphone. But after few mins once again music playback is starting through speaker.
    what should be the problem? will hard reset solve this problem? If yes, how to hard reset nokia lumia 800.
    Thanks in adv,

  • Lumia 800 firmware update in Philippines

    Hi guys, is there anyone of you who has Lumia 800 phone that is locked into Globe telecom? Been waiting for so long for al firmware update 12070 to come to my phone and up until now there's no update...
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    Finally, after waiting for about two weeks, I got to update my L800 to the latest firmware. There was a notice on my phone that there is an update and when I plugged it to my laptop, it update twice, and the second one had internet sharing on it as part of the option.
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  • Lumia 800 crash problems after running Network Set...

    Hi!
    Long post coming up but if somebody at Nokia reads and makes sense of it and a fix comes about then it'll have been worth it.
    Phone: Nokia Lumia 800 (sim free)
    Firmware: 11500
    Location: UK and Ireland
    Since I got my Lumia 800 (November) I've been traveling between UK and Ireland a lot.
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    It's not a dodgy sim because this is the third one (I get a new payg sim each month) and this problem has occurred throughout.
    At first I noticed that I could not configure the phone where MMS and internet data worked at the same time. If I added the 3internet APN then data worked but MMS didn't. If I deleted the APN then MMS worked but data didn't.
    Another problem with this phone in Ireland was that it kept crashing whenever I took it out of flight mode. Again, this did not happen in the UK with my UK (Three network) sim.
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    I used the phone for an hour surfing, checking emails, sending texts and MMSs, all was good.
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    Next test: flight-mode toggling. This one IS reproducible.
    Location: Ireland
    Sim: three.ie
    Fully reset phone.
    Before running Network Setup: flight mode toggles=20, crashes=0
    After running Network Setup: flight mode toggles=20, crashes=12
    Fully reset phone again.
    Before running Network Setup: flight mode toggles=20, crashes=0
    After running Network Setup: flight mode toggles=20, crashes=11
    Fully reset phone again.
    Before running Network Setup: flight mode toggles=20, crashes=0
    So now I'm not going to run Network Setup, I'll head back to the UK on Friday and see if my phone continues to work properly with my UK sim.
    Hope this helps somebody
    Matt
    [Edit]
    Oh poop!!
    Phone just crashed when coming out of flight mode and I have not run Network Setup.
    MMS and internet data are working though so I'll just not use flight mode at night...or on planes

    > Try moving closer to a window, or even going fully outside
    Oh it's sooo tempting to click "Accept as solution"  
    But yes, one day, one day soon, I will go outside.

  • What happened to the Lumia 800 design???

    Well it's obvious that the current Lumia 800 is on a dead track since it no longer supports an update to the new OS. That wouldn't be much of a problem when the new Lumia designs were based on the 800. Unfortunatelly though the new x20 series are utterly boring! (except for the 920, but that one is too big/heavy and without amoled)
    I really can’t think of any reason for redesigning the phone. The 800 was differentiating from the rest of the market and very stylish. Like Apple, Nokia better had to keep on to this winning design so it's recognizable. But just adapting it a bit, bringing better hardware and so on...
    Maybe I'm wrong here and it's just me that loves the 800. So for me it’s a difficult dilemma, I have to choose for design or functionality where both should have been joined…

    The lumia 800 has a superior design.
    It is the most beautiful smartphone nokia, is simply a piece of art, either in size or in design.
    All 20's are horrible

  • Lumia 800 - Gorilla Glass

    Hai,
    I've been going through specs on several sites and cannot confirm if the Lumia 800 which technically uses same body as the N9 has the shiny Gorilla Glass?
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    Solved!
    Go to Solution.

    Not to get too off topic here, but I wouldn't call Symbian Anna a huge step forward (or even a major update) and Belle has been "coming" since I bought the **bleep** phone. It took more months than expected for PR 1.1 to be released, and 1.2 took what seemed like an eon and included mostly minimal performance/functionality tweaks and almost no UI changes (except for turning off my auto-text-finder in messaging as default for some stupid reason). It was, in all respects, more of a disappointment than the saviour update I was expecting (new browser, stability fixes, faster camera, updated music player, refreshed UI). And as for Nokia Labs - yes, they write some great applications. Its a shame that the app store isn't full of the same great application (or ANY for that matter). I think the best app I managed to buy was the JoikuSpot tethering software (which should've been a free app that was built into the phone ecosystem), and that's just sad.
    Don't get me wrong, the N8 is the best phone I've ever used and will go down alongside the N96 as one of my favourite nokias ever made, but it will always be tied to the memory that "hey, this could've been 10 times better and 10 times more successful". I remember promises about the N96's networked gaming, though I don't remember any actually decent games being released, ever.
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    Back to the Lumia 800 - again, I totally understand from a business perspective why this phone is being released and marketed, I do, and it will make some money and will effectively reposition that imaginary thing called "public opinion" (ie: the media). What it won't do is get everybody talking about Nokia's new line of Windows phones for longer than a few weeks. You guys had a major opportunity (basically free advertising with the excitement around WP7 + Nokia) to completely revolutionize the tech industry's image of your products by releasing a truly different and solid WP7 phone. Instead you released a gutted N9. Nice.
    My apologies if I'm ranting (and I think I may be) - I'm just passionate about Nokia's product offering and find it extremely frustrating that such a large and experienced company keeps making the same mistakes over and over again (alienating their long-term supporters in the process). Grow up, you've been in the business a while now!

  • Congrats to all Lumia 800 owners

    I have been visiting an O2 shop yesterday and played around with the Lumia 800 for a couple of hours. It was awesome. There was even an Iphone customer who only wanted some accessoires standing by lurking over and after a while he confessed that he would buy a Lumia if he had not that Iphone already.
    Unfortunately there is one thing that keeps me from buying the Lumia: It does not have a physical keyboard. I NEED a physical horizontal slider keyboard. So i hope many Nokia employees are reading this: RELEASE THE E7 AS WINDOWS PHONE!!!
    I did not buy a Lumia yesterday. If there was a E7 as Windows Phone, I would have bought it right away. So if you want me to buy a Nokia Windows phone in the future get the E7 up as a Windows Phone. Otherwise I need to get a HTC or else which I don´t prefer.

    happyton
    "No T9? I quite like the work suggestion on top of the keyboard this make typing even faster... having he right word after typing just a few letters ... that's quick..."
    Totally agree on that one
    Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

  • Poor battery Nokia Lumia 800

    According to Nokia I now have the latest update with 1600.2483.8107.11501.
    With what I call "normal use" the battery lasts 16 hrs.
    If I do everything that Nokia tells to safe battery it lasts 20 hrs.
    Still I am very disappointed because you dont every they even have possibility to charge.
    Nokia will dont even tell me abt how many hrs the battery should last with what I call "Normal use".
    What I am thinking it should last at least 3-4 days to be a phone I will keep.
    Today Nokia told me that in abt 2 weeks they will come out with a new update to improve battery time.
    I think Windows Phone is very inportant for Nokias future and if I was in charge there I should do everything to improve battery time more and do it quick, if only a couple of hrs improvement dont alter anything.
    Any new comments on this ?
    notbat

    I agree this could have and should have been a great phone but it's battery has plagued it and the lenght of time customers have had to wait for a magic 'fix' that just didn't work is poor.
    Notsat - You say a new update is due in about 2 weeks? I am hoping this is the case and that it in fact does do 'something' or even anything because the last one did nothing for me in fact I'm certain it made matters worse.
    The greatest annoyance is not only is the battery life very poor it is also extremely unreliable, one day 18 hours may be realised but a few days later 6 hours on standby is all you get? This is a ridiculous jump in reliability, I can;t leave the house without wondering if it's an 18 hour day or a 6 hour one!
    From perusing the internet and talking with friends who have also bought the Lumia 800 Nokia is at serious risk of losing a lot of their customers over this continued issue.  I for one am now at the point of looking at alternatives and I have personally bought Nokia's from the day dot, I always liked their design, usability and their PC interface (which Zune falls way short of but I realise this is Microsoft software not Nokia).  It's funny how you can end up loyal to a brand though knowing how they work and familiarity but Lumia has tested my loyalty to the maximum.  I have had issues with other Nokia models I've owned but I have managed to see past them.  But this issue makes my Nokia a landline because I can't use it without it being plugged in for fear it will die on me when I most need it.

  • Total shutdown of Lumia 800

    Hello
    Please could someone help.  My partner's Lumia 800 seems to have completely died - no sign of any life.  We have precious photos & contact details on the phone that haven't been downloaded. Is there anyway of retrieving these, and of actually repairing the phone, which is just over 2 years old.  Any help would be gratefully received. Many thanks.

    Hi, churchendpen. Welcome to Microsoft Mobile Community. If charging the phone using the charger that came with it as well as doing a soft reset and a hard reset as suggested by @rich did not help, it would be best to have the phone checked by a Care Point technician. To locate one, visit your local support page here: Select your country for local support. Once the phone goes through the repair process, all its content will be wiped out. Replacing the phone can only be decided by a technician after assessing it. 
    If you have a working Microsft account (Windows Live ID) on your phone, your contacts should be synchronized and can be seen at https://people.live.com. Syncing media files in a Windows Phone 7.x device can only be done using the Zune software as instructed here: Sync music, pictures, and videos. If you never did that before, there's no other way to retrieve the photos or any of your media files from the phone. 
    Thanks for the help, rich and allanjesalva. We appreciate it. Keep it up! ;-)

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