Should I return my iPhone 5?a

Alright, so I have an unlocked iPhone 5 in Canada with the 2 year Apple Care thing on it, which cost about $100 and it expires in August this year (2015). Should I take my iPhone into the Apple Store and get them to exchange it? I was told when I bought the plan that if there was a problem with it, instead of them taking it to fix it, they'd hand me a new one, is this a lie they told me? The problems I've been seeing with my phone are:
Charging it is a struggle, an example is when my Sony charging station which is said to be compatable with Apple products will not charge my phone, yet will charge my iPod 5.
Battery life is not as long as it used to be
It turns white with the apple logo randomly when at any percent, even if it's not even close to dying
It connects finely to any wifi, but then when I go to use wifi it sometimes said it isn't connected to Internet, even though it shows the wifi symbol at the top on the screen. And it isn't the wifi because all my other devices use it without any problem
Glitches and freezes are starting to be a regular thing now. For example, when I swipe to type my password in, it'll freeze at times and won't turn off when I press the off button.
My phone has never had any major damage happen to it, I've only ever dropped it a couple times (When I first got it, back in 2013) with a case on it, the screen and body aren't dented or broken, and I've never dropped it in water. And it also started doing this before the iOS 8 update
Amy help is very much appreciated, thank you!

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

Should I return the Iphone or wait?

I know there may a software update soon to fix problems with Iphone but I just bought the phone and I do have the option to return it. I am sure if something is wrong with the hardware and can be fixed during assembly process, they will opt for that in future with new phones, do you think?
So do I keep it and wait for software update, or return and wait for the possiblity they may release a better version of phone with improved hardware?
I do have problems even with full 3g or Edge Signal in Long Island, NY with my Iphone 3g 8gig: Pop Email Inbox always saying 'connecting' and never getting the email. It never recovers, and the only way to fix is to power off/on. Maps/AIM app sometimes give errors saying I need to have network for app to work etc.
I love the Iphone, and want to keep it, but this is annoying since I have to turn off/on phone all day long. I have a week to return phone, I look forward to your suggestions. Thanks.

Hi doobias123,
I've recently bought the new iPhone in the UK and I have very unreliable 3G reception & low signal strength in places like central London were I expect a good signal.
<Edited by Moderator>
Anyway... I plan to wait, since I've only just got it I can afford to wait.
On a separate issue, did you have to make several attempts to get a GPS lock on your correct location? (Its another discussed problem)
Regards
LG

The "D" on my iphone keypad stopped working. Should i return it to an Apple store?

The "D" on my iphone keypad stopped working. Should i return it to an Apple store?

No. Follow the troubleshooting steps that are in the manual...restart, reset then restore if necessary.

Can I return my iphone back if I had an approved service apple?

Can I return my iphone back if I had an approved service apple?

I'm sorry, but I don't think I understand. How does he know that two screws are missing inside? He should have this taken care of where it was purchased. He cannot have the device repaired or replaced in the US.

I ordered the new Iphone 6 and it will ship on 10/31, on 10/15 I completed the paperwork to return my iphone 4 8GB, but it appears when my paperwork was emailed to me and I didn't notice until today. It has my return phone listed as an iphone4 16GB...is

I ordered the new Iphone 6 and it will ship on 10/31, on 10/15 I completed the paperwork to return my iphone 4 8GB, but it appears when my paperwork was emailed to me and I didn't notice until today. It has my return phone listed as an iphone4 16GB...is this going to be an issue? I was quoted a trade in value of $200 and need to apply this to my iphone 6, if the trade in is not going to be $200 I need to cancel. I did call the verizon store today and the woman told me it should be no problem, but I keep hearing horror stories about this trade in program and I need to be sure.

susan522,
Congratulations on the purchase of your new iPhone 6. Ordering a new device can be very exciting and we understand wanting to be able to get your hand on it as soon as possible. With the trade in program the device that is being returned should indeed match what was selected at the time the trade in was processed. What we can have you do is reach out to our trade in team to see if this will cause any problems with the amount you receive once you turn in the iPhone 4. You can reach them here http://vz.to/1pJQcUb by clicking in the "How do I contact you" section. It will allow you to send an email to the team that handles the trade in requests personally.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

Ipod skips,should i return it?

my ipod skips on occasional tracks and its getting frustrating now,should i return it?
is there any way of transferring my music on my ipod to a cd to preseve it?
thanx.

*my ipod skips on occasional tracks and its getting frustrating now*
Have you had a chance to look at these troubleshooting pages? They may be of some help:
Troubleshooting songs that skip on iPod
iPod: Troubleshooting songs and audiobooks that won't play
iPod does not play content purchased from the iTunes Music Store
*is there any way of transferring my music on my ipod to a cd to preseve it?*
If you have songs on the iPod that aren't on the computer you need to copy them back to iTunes to back them up to CD or DVD. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide

Can I return my iphone 5 if I am not happy at how easily it scratches?

I have only had my iphone 5 for a couple of weeks and I have already noticed scuffs and ***** out of the side and back. I protect my phone with a cover but (And I kid you not) if the little grains of dirt that still somehow get underneath, are scratching the back. This combined with the fact that most apps and movies do not make use of the full siz of the phone, has made me very unhappy. I REALLY want to return my iphone, even if its just to have it replaced. Is this possible? Surely under the warranty I am within my rights to expect a certain level of quality!?

You have several things going on here. If you bought the iPhone from Apple here is a link to Apple's return policy in the US, I have no idea where you are so this policy may be different if your not in the US. http://store.apple.com/us/help/returns_refund
If you bought the iPhone from an authorized dealer check their return policy to see if it applies to your couple of weeks of ownership in order to see if it qualifies.
The warranty applies to manufacture defects, it is not insurance. Read here for more information about the iPhone warranty http://www.apple.com/legal/warranty/iphone.pdf
Lastly, most apps haven't been update to fit the bigger screen on the iPhone 5. This will take some time, at least the apps still work. Hope that helps.

Should I return my MacBook Air to upgrade to a MacBoook Pro?

I recently bought a MacBook Air with 4 GB of ram, 1.4 GHz Intel Core i5 processor and Intel HD Graphics 5000 1536 MB for $850. However, I today found a refurbished MacBook Pro for sale with 8 GB of ram, 2.6 GHz intel Core i5 processor, and intel iris graphics for $1099. Should I return my MBA and buy the MBP for the $250 more? Is the faster RAM, processing speeds, and graphics worth $250? I often play league of legends but other than that I only use my laptop lightly, Microsoft and some web browsing.

If the MBP has the Retina display, then it is definitely worth it. The 13" MBP is not that much bigger than the Air. And the 4GB RAM in the Air will not be enough if you plan on keeping it for 3-4 years.
I too wanted the Air because of form factor but I settled on the 13" MBP. The Retina display and the 8GB of RAM make a pretty noticeable difference.

Can I return my iphone and get a brand new one right after?

Within the 14 day full return policy, can i return my iphone on the last day and get a brand new one?

We aren't going to give you a pat on the back and say "good job". It's your time. I couldn't care less to be honest.

Can I return my iPhone 5 also without Garantie?

Can I return my iPhone 5 also without Garantie?

You need to give us more information about what you're asking. You can't "return" an iPhone at all unless it's within the dealer's return period.
If your iPhone is defective or damaged and you are asking if you can take or send your iPhone to Apple for service, then yes, you can, though you will have to pay for such service. The only exception is if the problem is with the sleep/wake button in which case Apple has instituted a service extension program. See:
https://ssl.apple.com/support/iphone5-sleepwakebutton/
Otherwise, you will need to tell us what it is you wish to accomplish.
Regards.

Should You Buy An iPhone Now, Or Wait For The Next One?

Great article by HuffPost Tech.
The most common thing I get asked whenever I tell anyone I'm a tech writer is some version of the question: "Should I get a new iPhone now, or should I wait until the next one comes out?" It is as though my business card should read not "Technology Writer," and instead "iPhone Psychic"
Not that I am not happy to prognosticate! And in that spirit, here's a look at the questions on everyone's mind: Should I buy an iPhone now? And if not now, when?
First, let me say that I am fascinated by the peculiar kind of panic that I encounter in people I meet who are deciding on a purchase date for their next Apple phone. I call it the iSenberg Uncertainty Principle: Potential iPhone buyers exist in a constant state of anxiety, perpetually worrying that purchasing an iPhone on any given day will mean that they will miss out on the inevitably cooler version with the mind-blowing new features soon down the road. The Cupertino Sword of Damocles constantly dangles over their heads, threatening to pierce them with unhipness and iShame.
Here is one solid piece of advice I can offer to help you avoid the Sword: Do not buy any new iPhone until September. Apple has an annual media conference each September, and every blog with the word 'Mac' in the title is reporting that Steve Jobs is going to do his black turtleneck thing and introduce some kind of new iPhone there. The September Media conference is generally used to present the new iPods, but as All Things Digital reports, Apple plans to "commandeer" the conference for its official iPhone announcement.
Apple is long overdue to release its new iPhone anyway, if history is any indication. Look at this handy little timeline:
June 2007: original iPhone released
June 2008: iPhone 3G released
June 2009: iPhone 3Gs released
June 2010: iPhone 4 released
June 2011: Nothing!
In other words, the 5th generation iPhone is already a month late, so it makes sense that the rumors are swirling. Apple's tardiness can be explained by the fact they've actually already released two iPhones in 2011 -- the Verizon iPhone in February and the unlocked iPhone 4 in June. Their schedule is all screwy, like a traveler trying to get over jet lag. But all signs point to them getting right with a September Apple iPhone release.
So what jaw-dropping new feature will this iPhone boast? We're hearing that the "iPhone 4S," as it is rumored to be called, won't be the dramatic re-imagining that many of us have come to expect with each new iPhone release. Tech blogThis Is My Next thinks that it will be thinner and lighter, and that it will run on a new chip; the New York Times thinks that it will be the same dimensions as the iPhone 4 but that it will be cheaper. Bloomberg agrees with This Is My Next on the chip and adds that the rear-facing camera will upgrade to 8 megapixels from 5 megapixels.
Now, even if you're just a normal, non-geek iPhone user, who doesn't care if the rear-facing camera doubles its megapixel count, or if Apple has changed the manufacturer of its data processors, or whatever, you still need to at least wait for the alleged iPhone announcement, and here's why: if history is any indicator, the introduction of a newer iPhone model is accompanied by a drop in price of older iPhone models. When the iPhone 3GS was announced, the price of the iPhone 3G dropped by $100; when the iPhone 4 was announced, the price of an iPhone 3GS also dropped by $100. Even if you know that you're not going to drop $400 on whatever iPhone Apple begins peddling in September, there is no sense in paying more money for an iPhone 4 or 3Gs now when the base price of both seem like locks to drop in two months.
But before we start fantasizing, how can we be so certain that Jobs is even going to announce an iPhone in September if Apple hasn't so much as indicated such a thing? How do we know that all of these rumors weren't just started by lonely nerds like me and my co-workers emailing each other from our mother's basements, inciting iPhone rumors all on our own?
Well, first of all, I don't live with my mother; and second of all, the new iPhone rumors have sprung forth from two reliable sources held in high journalistic regard.
The first is esteemed, award-winning tech journalist John Paczkowski of All Things Digital, who blazed iPhone prognostication trails by predicting back in April that an updated iPhone 4 would be unveiled at the September Apple music Conference and has steadfastly maintained the claim is true through June and into July. In fact, he confirmed as recently as July 5 that a shiny new iPhone looked to be in the early stages of supply chain production, and that people close to the company still believe that the new iPhone would be ready for the Jobs treatment in September.
So there is Reliable Source One.
Reliable Source Number Two is the Wall Street Journal, not exactly a one-laptop operation. The paper gives "the end of September" as a target launch date, which squares up with both Paczkowski's prediction of a September announcement and release. This doesn't even mention This Is My Next's separate prediction of a September release, nor 9to5Mac reporting that there are going to be two new iPhones in September, one low-end and high-end. But now we're falling down the rabbit hole and into the basement again, so let's focus:
There is likely to be a new iPhone in September. It will likely affect the price of all the other iPhones. The iPhones available now -- the iPhone 4 and the iPhone 3Gs -- will probably be cheaper in two months. Unless you drop your current iPhone in a pool, a bathtub or a volcano, do not buy an iPhone until Steve Jobs opens his beautiful brilliant mouth at the Apple conference in early September. When the post-turtleneckian dust settles, we'll have a clearer picture of whether or not this rumored new iPhone is worth the money. And then we can talk about--well, whether or not you should buy an iPhone now, or wait until the next one comes out.
http://www.huffingtonpost.com/2011/07/12/iphone-release-5-september_n_896345.html

Apple has two prototypes out testing now. One is a thinner totally redesigned case. The problem with it is that Foxconn can't seem to build it. Hence the delay. The other prototype uses the existing case, but with updated (read dual core) internals. If they can get production up by September the first phone will be released and will be the iPhone 5. If they cannot, then the second prototype will be released as the iPhone 4GS.

I returned my iphone and they gave me a new one...

I returned my iphone and they gave me a new one and they activated it at the iphone store. when i got home and tried to sync my contacts, they were gone. there are a few contacts that it imported but only about 25% of my original list. I think the contacts that it is syncing is from the mac address book. I have had problems with this phone and recently re-installed the sim card and had to restore my contacts and it worked fine. but this time when i plug the iphone in to itunes, it doesnt recognized the phone with "my name" on it. it just says iphone under the devices tab. where are my contacts? are they stored somewhere else on the mac where i can retrieve them?
Please help!
thanks
C
Message was edited by: coachhomer

coachhomer,
With the iPhone, contacts are not stored on the SIM card, but stored on the device itself. Typically, you want to backup your iPhone contacts with a program on your computer (like Address Book or Outlook) so you have those contacts in case you need to restore your iPhone or get it replaced. When you sync your iPhone with your computer, iTunes will make a backup of your information, but future syncs replaces your backup.
You can look and see if your old backup remains by going into the iTunes preferences and clicking on the syncing tab. It will give you the name of the iPhone backed up and the last date it backed up the information. If you synced your iPhone before you took it in to be replaced, your contact information may still be included in that backup. You can restore your phone in iTunes and choose the backup you want to re-sync to the iPhone.
Hope this helps,
Jennifer B.

Should I return my new MacBook Pro? Creative Suite CS and CS2 do not work?

I am soooooooooooooooo ******!!!!!!!!
I just purched the top of the line MacBook Pro and learned that the Adobe Creative Suite products do not work on this machine. I contacted Adobe and they said they will not have an update until they release the next version, which won't release until (at the earlies) the end of this year. While Photoshop, Illustrator, InDesign are not crucial aps for me, I do use them for business regularly.
With this being the case, I ask the mac community using these machines, should I return the computer, buy a g4pb (my TI just literally fell apart) ? Reading the board hear and various news articles, there seems to be a few issues (whine - apps - etc).
I guess I should have looked into this more before purchasing, but I trusted Apple to release products that are ready for users.
This is the most expensive computer I have ever puchased and I need it to do everything my TI PB did.
Is the MacBook Pro worth the early adopter hastle?
(thank god I haven't opened the box yet!)
MacBook Pro Mac OS X (10.4.5)

According to Adobe:
Creative Suite 2 will work on Rosetta with the exception of one componet. Version Cue Workspace (Server) does not work under Rosetta. As of Jan 31 2006 this was the only known issue with using the suite on Intel Mac's.
Adobe Systems
Creative Suite: Yes (with performance losses)
Photoshop Elements: Yes
(Adobe has posted "FAQ: Adobe Support for Intel-based Mac Computers" [intelmacsupport.pdf]
http://www.adobe.com/products/pdfs/intelmacsupport.pdf , which discusses Intel support, development, Rosetta compatibility, rough schedules, and more for Mac applications from Adobe and Macromedia.)
I would recommend that if you are going to use this program that you have 2 GB's of RAM seeing as I hear that Rosetta can be a RAM hog. Hope this helps you out.
I am soooooooooooooooo ******!!!!!!!!
I just purched the top of the line MacBook Pro and
learned that the Adobe Creative Suite products do
not work on this machine. I contacted Adobe and
they said they will not have an update until they
release the next version, which won't release until
(at the earlies) the end of this year. While
Photoshop, Illustrator, InDesign are not crucial aps
for me, I do use them for business regularly.
With this being the case, I ask the mac community
using these machines, should I return the computer,
buy a g4pb (my TI just literally fell apart) ?
Reading the board hear and various news articles,
there seems to be a few issues (whine - apps - etc).
I guess I should have looked into this more before
purchasing, but I trusted Apple to release products
that are ready for users.
This is the most expensive computer I have ever
puchased and I need it to do everything my TI PB
did.
Is the MacBook Pro worth the early adopter
hastle?
(thank god I haven't opened the box
yet!)
MacBook Pro
Mac OS X (10.4.5)

Is it possible to return my iphone 4 and cancel my contract?

I have an iphone 3GS and I canceled my AT&T contract like 8 months ago, but I decided to get services again.. so I was too dumb and chose to buy an iphone 4 and had to do the contract thing... I could just get the service for my iphone 3GS with no contract.. I want to do that. I bought it today.. so is it possible to return it and cancel my contract and just get the AT&T service for my iphone 3GS? He didn't give me any receipt for it.. >_<;;

I find it hard to believe you weren't provided a receipt.
You can return an iPhone for payment credit within 30 days of the purchase date less a 10% restocking fee and cancel the associated AT&T contract within the same 30 days.
You must return the iPhone and all package contents undamaged in any way to the store where it was purchased.

My facetime and immesage are not activating. So should I upgrade my iPhone 4 from ios 6 to ios 7 ?

My facetime and immesage are not activating. So should I upgrade my iPhone 4 from ios 6 to ios 7 ?

You can try effetively

Should I return my iPhone 5?a

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