Should I settle for less than what I am paying for...

A couple of months ago I upgraded to BT Infinity 1 Unlimited. The package was for speed of between 25 mb to 35mb.
As I was only getting on average 15 to 16 mb  on one occasion 12.8mb. I rang and BT who sent an engineer out. On checking the HD box the engineer made improvements at the box. and now sometimes I get between19mb to 21mb. The engineer said that as the box is 436 metres away from my house I would never be able to get even the lowest speed of 25 mbps.
I have just run the BTW TEST which reads as follows
Download speed 20.90
MAX 22.9
For your connection the acceptable range of speeds is 16.3mhps--22.9mhps.
Upload speed during test 3.75mbps
Upstream rate IP profile for your line is 10mbps.
Do you think I should settle for less than what I am paying for.
Solved!
Go to Solution.

Thanks for your reply,
I have been with bt for over 40 years and have great service from them. I know a lot of other users have bigger problems.
It was just that the advert on line said 25 to 35 mhps and I was hopeing that I would not have to keep watching the little circle going round and round before opening a page.
I buy and sell racecards on ebay and most times bid on things in the last few seconds and slow turning of the pages does  not help.  , 

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