Should SMS work on iPad Air2?

I used to have an old iPad 1 and after the latest iOS upgrade, I was able to send and receive SMS messages through my old iPad. I recently upgraded to a new iPad Air 2 and it seems I no longer have that capability? I can send SMS messages with no problem through iMessages on my MacBook Pro, so it seems like it should work on my new iPad as well. Any suggestions? Thanks.

You have to use text message forwarding on the iPad Air 2. This works through your iPhone. Look at this and read the section about using Continuity to enable SMS and MMS on the iPad.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support

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If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
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https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

IPAD Air2 NO SOUND

Dear Management of Apple,
I am user in Thailand.
I just buy Ipad air2 128 G + cellular on 24 November pass Apple store.
On Friday 28 November DHL curia sent it to my office, Saturday 29 I opened the box and start charge battery my Ipad. Then I start to use it but it NO SOUND out for my new Ipad. On Sunday 30 November I try to call to 001-800-441-2904 tape said the office is closed. In same day at 18.30 pm. I connect my Ipad to my Imac and move some movies to my Ipad.
Then I start to use my Ipad but it NO SOUND out from my Ipad, I try to restart it and try to read feed back of Ipad user from internet but till now I can not fix it.
Remark: this Ipad it not first apple products for me I have Ipad1,2 ,4 and last year I buy Ipad air. I told you again I try many way for SOUND of my IPAD but it still NO SOUND out from my new Ipa air2.
The question HOW can I do with my ipad.
How Apple will help me?
Please Note my Serial Number DL*******5YP
IMEI *****
PLEASE HELP ME.
Best regards,
Cherdsak N.
<Personal Information Edited By Host>

Hello there, Cherdsak.
It can certainly be disheartening having an issue with a newly purchased device. The following Knowledge Base article offers up some great steps for troubleshooting issues with sound on your iOS device:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Follow these steps and test the sound after each one.
Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
Make sure the Ring/Silent switch is set to ring. If you can see orange, it's set to silent.
Restart your device.
Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
Go to Settings > Bluetooth and turn off Bluetooth.
If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
If the device is in a case, make sure that the case doesn't block the speaker.
Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
Update your device to the latest version of iOS.
If you followed these steps and still hear no sound or distorted sound, contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Read: iPad Troubleshooting Assistant
That procedure eventually leads you to the need to restore it.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPad in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
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Should SMS work on iPad Air2?

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