Should there be a packing slip when returning an Iphone by post? (UK)

I'm returning a broken iphone by post I've recieved the box and addressed pack, but I'm just wondering if they send a packing slip to return as well? Like so they know the phonne is mine.
Just scared that I could have not seen it and thrown in the bin by mistake.
If someone who has done this recently can confirm this it would be great. Dont wan;t my phone getting lost.

As long as Apple sent you the box, you're good. You should have to just peel off the top layer and it will have the prepaid label for sending it back to Apple. (that's how it works in the USA)
This is the US FedEx delivery I got. Your phone is associated with the delivery information all over the box.
Plus, the department it goes to they check all the phones recieved. When Apple recieves your phone, they check the serial number with the list of open cases and then take it to the proper repair department.

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Should the Apple ID be deleted when selling an iphone

Should the Apple ID be deleted from the device when selling an iphone. I ask because I have bought one and I cannot activate the iphone because the seller`s Apple ID has not been removed. I cannot therefore input my own Apple ID to activate the phone

Yes. Send the person you bought it from this link and tell them to follow its instructions.
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When will the packing slip and invoice format be fixed?

Packing slips and invoices put all products in one column which gives poor formatting that is not suitable for use as a picking slip (using packing slip). If the code below is used:
                    <table width="100%" cellspacing="0" cellpadding="6" class="border">
                        <tbody>
                            <tr>
                                <td style="width: 10%;"><span>Product Code</span></td>
                                <td style="width: 20%;"><span>Product</span></td>
                                <td style="width: 30%;"><span>Description</span></td>
                                <td style="width: 10%;"><span>Unit Price</span></td>
                                <td style="width: 10%;"><span>Tax</span></td>
                                <td style="width: 10%;"><span>Quantity</span></td>
                                <td style="width: 10%;"><span>Total</span></td>
                            </tr>
                            <tr class="text">
                                <td style="width: 10%;">{tag_productcode}</td>
                                <td style="width: 20%;">{tag_productname}</td>
                                <td style="width: 30%;">{tag_productdescription}</td>
                                <td style="width: 10%;">{tag_productextaxamount}</td>
                                <td style="width: 10%;">{tag_producttaxamount}</td>
                                <td style="width: 10%;">{tag_productquantity}</td>
                                <td style="width: 10%;">{tag_producttotal}</td>
                            </tr>
                        </tbody>
                    </table>
Or any variations on width and other types of formatting the output isn't usable as all the product codes are in one cell, all the product names in another cell etc and none line up if the content is wider than the cells.
As the information is sent by email various CSS and javascript techniques can't be used.
When is BC going to be fixed so each product code, product desc etc is in its own cell and related items are on the same row?
Another topic (although closely related to this), I started using BC because it was a powerful tool that was being improved constantly with new features and issues fixed. The last 12 months have seen a very static system that isn't meeting my clients needs and problems like the one here aren't being fixed. It honestly can't be called a packing slip or invoice if the rows don't line up and if the system isn't going to be fixed then time to start chosing a system that will be.
There needs to be a features roadmap and problems like this need to be fixed.
Unhappy Jan.

Liam,
Just to clarify "Not happy Jan" is a joke here in Australia based on a TV commercial.
I don't think I have missed the point as my customers are demanding from me that problems with the system are fixed and that functions they would like are added. In the end they will chose the system that does what they need. I know strong foundations are vitally important BUT my clients don't ask for strong foundations, they ask for functionality and while other systems have been adding functionality and fixing problems (or at least having solutions for problems) BC hasn't. I don't want to change to another system as I have invested a lot of time and effort into BC but it is a tough sell when silly problems (my issue which is the result of a poorly structured system for this function) aren't able to be rectified. Yes I can restyle but in the end I can't have the output I need or should be able to have.
I felt much more comfortable with the system when there were frequent updates that added features and fixed broken components. There have been a few additions this year and some have been great - additional users, dynamic content in newsletters - but I want to see more. Our competitors are using products that are evolving all the time and extensible so to keep up we must have a tool that if it isn't going to be properly extensible (and I get why it isn't and am comfortable with that) it needs to be dynamic, adding functions and fixing problems.
In the end if I or other businesses like mine move to another system we won't be coming back and there lies the issue for BC.

Firefox 4 Beta has problem when printing shipping pages from Amazon Marketplace, it shows and prints strange symbols instead of the packing slip and the label. Do you have any idea why is that?

Well, I installed it 2 days ago and yesterday when I tried to print a packing slip and a label for Amazon customers it printed so many strange symbols that were nothing like what they are supposed to be, not even close. When I printed it with another browser it was all fine, so it is obviously a problem of the new version of my favorite browser. Probably something with the encoding, but since I'm not a computer geek, I cannot give more info. :(

'''If you go the the menu and click "Print Preview" then it will show normally, and will print correctly from there. You must do it this way the first time you try to print though, if you try to print (using the print command) and it is messed up, then it shows it messed up in the preview. It's not a cure, but works for now until this bug is fixed.'''

Is there any way to customise the system generated packing slip?

Hi All,
My customer would like to be able to add a few field to the system generated packing slip. I can see where to update things on the invoice in system emails, but couldn't see anywhere for the packing slip?
Also there's a few random bits that get printed on the invoice that aren't part of the system invoice. Any idea how to remove? My client is printing from Chrome. See below:

Thanks for replying @thetrickster888,
Tried all 4 tags but none showed the phone or email on the packing slip
{tag_addressbilling}
{tag_addressshipping}
{tag_recipientaddress}
{tag_emailaddress}
We use a pretty standard Registration-buy form and have the phone line as:
<td><label for="HomePhone">Phone Number </label><br />
<input type="text" maxlength="255" class="cat_textbox" id="HomePhone" name="HomePhone" /></td>
But still doesn't show on the packing slip. I don't know what else to do.
I can get them all to show on the invoice but not the packing slip. The only thing I can think of is to give the factory the invoice - but then it's not set up well enough for them to mark off the checks when it's made and packed (we have special boxes on the packing slip for this) plus then they can see pricing which we try to avoid.

Hi to All, My wife still has ios 6 on her ipad (she likes the look). I will do the 7.1 upgrade when it is released. Should there be any issues going from 6 directly to 7.1? Thanks!

Hi to All, My wife still has ios 6 on her ipad (she likes the look). I will do the 7.1 upgrade when it is released. Should there be any issues going from 6 directly to 7.1? Thanks!

There shouldn't be. I went from iOS5.whatever to iOS6.1 with no issues.
Just make sure to back everything up before you do it, just in case all doesn't go as planned.
I always do mine the old fashioned way, download the full OS via iTunes so if you've already got it linked to a computer and been using iTunes to do updates/syncing that's how I'd suggest you do it.

What to ship today? How to create Packing Slip?

Sales created 20x A/R invoice for today's orders.
1. For the warehouse who has access to SBO, how do they view what they need to ship today? Is there anyway to display some sort of list what they need to ship today?
2. Secondly, after I created A/R invoice, how do I create and print Packing Slip? I have browsed SBO documentations, but I didn't find such a thing.
Please help.

Correct me if I'm wrong here, but for your Sales department, they should be creating Sales Orders first then Sales Delivery Order and finally Sales AR Invoice.
This is how SAP B1 can help you track what to ship today. Within each Sales Order, there is a date field for 'estimated delivery date' and for each Sales order your Sales team creates, they can have a estimated delivery date here.
Once that is done, you can either:
A. Write a query and use that as a report or attach it to the Alert Management to trigger a message to users on what Sales Orders have to be delivered today.
Example Query to show what items from the Sales Order that have to be delivered today
SELECT T0.DocNum, T0.CardCode, T0.CardName, T1.ItemCode, T1.Dscription, T1.Quantity, T1.ShipDate FROM ORDR T0 INNER JOIN RDR1 T1 ON T0.DocEntry = T1.DocEntry WHERE T1.ShipDate = (CONVERT(CHAR(8),GETDATE(),10)) AND T1.OpenQty <> 0
B. Use the Open Item report to see which Sales Orders have not been sent out.
When your Sales department creates AR Invoices, SAP B1 will already have deducted the inventory from the warehouse, so there's no such thing as 'what to deliver today'

How do I get the packing slips to print the selections made under a buy now button

So I started using paypal packing slips about a year and half ago, instead of manually copying the info into an excel document version to create the packing slip. I use the packing slips to make sure I have the order correct and done before packing and then printing out the label. For the past year and half if it is a 'buy now' button with drop down selections, I have to manually edit each one to copy and paste the info from the payment notification into the end of 'thank you' text field. and in the process I have to remember to de-select the save button each time so I don't accidently put that info on my next order. Is there a way either with the button itself or the packing slip to select to have it print out the selections made on the packing slip? Given that in a few cases there are several drop downs, I need them all to list. It would save me a little time with each order and more importantly make sure I have the correct information on the correct packing slip. The information is there. just have not figured out how to automatically have it print on the packing slip. For trivia: I have no problem when I send an invoice or have an item with no selections, but for those items that have selections, because most of my items have several similar variations available, it would be really nice to be able to have it automatically put that information on the packing slip.
Thanks for any help.

Could you check your "shrink to fit" and scaling settings? Easiest way is:
tap the Alt key > File > Page Setup
The default would be
* Scale: 100
* Shrink to fit checked (this disables editing the Scale box, but you can uncheck it, edit, then re-check it)
If those are at their default settings, perhaps they do not work well for particular pages? You can use Print Preview to examine how shrink-to-fit works on that page and override it by using a different percentage instead.
Occasionally Firefox printer data gets garbled and manual adjustments don't seem to work. In that case, you can "reset" those printer settings. This article has the steps: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

BP Catalog number in Packing Slip

How can I get the BP Catalog number to show up on the Packing Slip? If I check "Print BP catalog number in Documents" this causes it to show up on the Invoice, or I can select the OSCN database to get the information on the Invoice. However, the OSCN database is not available to select in the PLD for Packing Slips.

Nagarajan,
Do you have any additional advice on how to make this field appear in relationship to the Items in Package - Delivery table? For the packing slip I only want to show the items in each package (which is not always the same as what is on the invoice). When I use the repeating field with the Item Code from the Items in Package - Delivery table and I also put in the same row the A/R Invoice - Rows Customer Vendor Code field, it causes each row with the Item Code to repeat for however many BP Catalog numbers there are. It does not associate the BP Catalog number with the Item Code.
I think there must be a way to do this using the Relate To field, but I cannot figure it out.
Thank you

Canceled service, never got sent packing slip, now in collections

I ordered Verizon DSL Internet in November. The modem and a tech arrive, oh, looks like I don't have connections in my apartment, I only have cable connections. My mistake. I'm sorry.
I cancel the subscription, never having gotten a single digital bit of information anywhere within my apartment. Verizon assures me the cancellation request is fine and that they'll send a packing slip for the modem. Great.
A bill appears for the first month use. Not great. I call and have the bill canceled. I point out I need a packing slip for the modem. They say fine. Great.
Later on a bill arrives FOR THE MODEM. I call and point out I've been waiting for the packing slip for the modem. They say fine. I wait.
Frankly, by this point, I forget. My mistake. I'm sorry. Turns out I have more **bleep** going on in my life than following up on some modem boxed up on a shelf in my apartment I'm waiting to mail. Now today I receive a bill FROM COLLECTIONS. $56.23.
Not great. I call again, the phone tree (which itself is a bureaucratic insanity right out of Kafka meets Gilliam's Brazil at this point) won't let me pass because the account home phone number and reference numbers seem to no longer be referenced to me. I get connected to a woman connects me to a shipping department so that I can get a packing slip where I have to leave a message because I can't get through to an agent. I don't have time to call during regular business hours because I work.
Look. Here is what I need:
1) I. NEED. A. PACKING. SLIP. SO. THAT. I. CAN. SEND. YOU. YOUR. MODEM.
2) I need a chat option with an agent online so that I can just simply write out what I need and get a response. Your phone tree is impenetrable. I've used it at this point half a dozen times and still never get connected to anybody who seems capable of doing what I need.
3) I need my name and debt withdrawn from the collection agency BECAUSE ALL I NEED TO DO IS SEND YOU BACK YOUR USELESS MODEM. It's not like I want the thing, it's not like I'm using it for anything, it's not like I'm withholding it from you. Alllllllll LLLLLLLLLLLLLLLLLLLLLLLlLLLLLLLLLLLLLLLLL I NEED IS A **bleep** PACKING SLIP.
TL;DR: PACKING SLIP.
In case you're not getting the point:
PACKING SLIP.
Please. For the love of god and all that is holy. I know I should probably just pay the **bleep** bill just because of the hassle, but really when it comes down to it I'm abjectly driven to discover just how far, how many places I need to go, who I need to talk to, to get one, tiny, simple, measly little
PACKING SLIP.
You can send it to my e-mail or you can mail it to me or you could just call me and leave me your shipping address (no, it's not on any of the documentation I have). You can do anything! You're Verizon! You're huge!
Just send me a **bleep** packing slip!
And remove my debt from collections.
Package slip. Collections.
Best regards,
--dibniz.

Hi Dibniz,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

Puzzled by Language Pack option when configuring system

Puzzled by Language Pack option when configuring system
I am configuring a Thinkpad Edge E520 on the Canadian – English Lenovo online shopping site. I select the English version Windows 7 Home Premium 64 bit and the French Canadian keyboard.
There is also an option for Language Pack. I can choose between Publication - US English, or Publication – Canadian French
My questions are:
--- What’s the meaning of the word “Publication” in this context?
--- Assuming I want to have an English Windows interface, but use a French keyboard, what will selecting an English of French language pack change in the way I can use my notebook?
--- Will the French language pack allow me to change the Windows interface to French should I eventually want to?
--- Is there any point in selecting the English Language Pack if I already have selected the English version of Windows 7 Home Premium ?
--- Searching the web on this subject, I was under the impression that Language Packs are only available for Windows 7 Ultimate. Is there a special perk here to be able to get another language with Home Premium?
Solved!
Go to Solution.

Thanks for the reply Dave
So this Language Pack choice relates to the documentation. That's probably why the word "publication" is in there. So this is a non-issue.
It's not unusual here in Canada to use a french or bilingual keyboard with an english version of Windows (those keyboards are supported in Windows). They make it easier to use special characters such as ç à è é ù that have to be used when writing in french. Canada is a bilingual country.
I could use a french O/S, but all my references are in english, which makes it easier to work with an english O/S.
Actually, the possibility of matching an english O/S with a french keyboard is an additional reason to go with Lenovo. Not all vendors offer this: Toshiba does, but not Dell.

I am using Adobe XI Pro and in various parts of the document there is brown / biege lettering when on the document it shows as black. My printer guy has been in and checked it out top to bottom and that part is fine. I have tried to print the same docum

I am using Adobe XI Pro and in various parts of the document there is brown / biege lettering when on the document it shows as black. My printer guy has been in and checked it out top to bottom and that part is fine. I have tried to print the same document and it comes out fine. Any ideas ? Using Windows 7 Service Pack 1

Sorry my bad. I have tried to print the same document on another printer and all the formatting is fine.

Re: Printing Cancelled line items in the sales order on the packing slip

Hi gurus,
Currently we have a unique requirement in our company. Our wholesale customers send the Purchase order to us via EDI. Now saw they have requested an order containing 10 materials out of which we can fulfill only 8. the other 2 due to some reasons cannot be fulfilled.
So the business wants to keep the other 2 line items to be entered in the sales order with a cancelled status.
Now correct me if I am wrong, only the confirmed line items will be copied from a sales order to a delivery document. So thats the reason why these cancelled line items cannot be printed on the packing slip.
However somehow the business wants the packing slip tp have the 2 line items printed on it with the reason of not being delivered. this is to facilitate the customer to know why those items couln't be fulfilled by our company. Now we cannot use a manual work-around of letting the customer know about the impossibility of not fulfilling the other 2 items as there are a lot of orders that come thru EDI per day.
Can anyone suggest a solution to this requirement asap.
Thanks in advance
Vinit

Hi Vinit,
This requirement makes a lot of sense, that is to be able to inform your customer that some item(s) of the sales order could not be delivered, not even partially.
A possible solution would be to allow for zero quantity in the delivery item (check customizing and mark "zero quantity allowed" in the item category).
Then in the packing split, it would be easy to print the delivered quantity (0) and the sales order quantity (whatever it was), because you have the "null" item available in the delivery.
Personally I am not found of having have delivery items with zero quantity, but they are useful in that case, and they can also be useful to automatically "close" the sales order item (instead of having to do it manually if the goods can't be served).
Note: Usually in Consumer Goods, if you can't serve part of a sales order to a customer, you have to close it, because the Retailer's next Sales Order will include the remaining quantity.
Hope it helps.
Best Regards,
Franck Lumpe
Freelance SAP ERP Consultant

Shipping Charges and Packing Slip

HI Folks,
I have a question
Can Freight charges be including on the Shipments for packing slip purposes? If Yes is there any API to do it?
Thanks

wsh_freight_costs_pub.create_update_freight_costs is the api to add freight to a delivery

Is there a way to tell when an iphone 3g was manufactured?

I'm on my third iphone. The first two had various hardware problems. The newest one is working fairly well...except that it says 'no service' at times when I switch over to 3G. Like the other two phones...they all work great for the first few days and then start to experience problems...especially during a call lasting more than 5 minutes.
But here's the problem: the last iphone I received as a replacement looks, well...used. The one I'm sending back is in better overall shape.
I was wondering if there was a way to check to see when this latest iphone was manufactured? I would like to know if I'm getting a recycled phone...or at the very least if it was built before or after the one I'm returning.
Thanks in advance for your help.

the 4-5th digits of the serial number indicate week of production
ie 82327 = week 27 of the year.

Should there be a packing slip when returning an Iphone by post? (UK)

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