Show ERP Sales order adn ERP Quotes in Interaction History

Hi ,
I have a requirement to be able to search for the ERP sales orders and ERP quotes created via CRM 70 IC.
When I create ERP Sales order and ERP quote they do tie up to the Interaction record, but when I try search for the same using the Sales order and Quotes search category in the Interaction history, I donu2019t see any results.
Has anyone done this before in any assignments before? If yes can please throw some light on how you handled it.
Is development required compulsory for this requirement to be fulfilled?
Thanks,
Ravi

There are some limitations using ERP sales orders (there is a decent OSS note that i don't recall the number)
Do your ECC orders replicate back to CRM????
IN IMG t-code CRMC_IC_AUI_MAINCAT for the inbox search yuo can set the search to be ERPORDER (means inbox will search in ECC for the document type) where ONEORDER is searching CRM for the document.

Similar Messages

Creation of an ERP Sales Order or ERP Quotation from CRM Opportunity

Hello Experts,
The scenario is as follows:
I have done the cross-system copy control of transaction types and item categories to enable ERP Quotation and ERP Sales Order creation from CRM Opportunity. However, after saving the CRM Opportunity, when I click on the follow-up transaction and select ERP Quotation or ERP Sales Order from the list, the screen doesnt change and instead I got the following error:
"Diagnosis
An exception occurred during request processing. This was handled centrally. It changed the program flow and the result of the request probably contains errors.
Procedure
Contact your system administrator.
Procedure for System Administration
Activate checkpoint group BSP_WD_EXCEPTION_DISPLAY. To do this, use transaction SAAB. If the error recurs, further details are displayed.
Exception Details
CX_BSP_WD_INCORRECT_IMPLEMENT - Define component usage 'CUERPFollowUp'
Method: CL_BSP_WD_REPOSITORY=>GET_CMP_USAGE_DEF
Source Text Row: 20"
Experts, kindly help me understand what the error is about and pointers to resolve it.
Points would be awarded.
Thanks,
VSK.
Edited by: venkatskumar on Feb 21, 2011 8:37 PM

Hello Robert,
Thanks for the quick reply.
I have followed your instructions and I wanted to confirm one more thing with you.
When I enter the component usage it gave a pop-up which said:
"Enter either a reference or an interface view"
Any information on what should be entered in the reference or the interface view? What should be the used component name and interface view name in this scenario?
Kindly confirm.
Points awarded
VSK.
Edited by: venkatskumar on Feb 22, 2011 12:37 PM

ERP Sales Order with Profit Center value mandatory in ECC side!

Hi Experts,
I'm working with a scenario using SAP CRM 7.0 and ECC 6.0 EHP4, using ERP Sales Order and ERP Quotation.
The sales order transaction type in ECC side is set up to use profit center at item level as mandatory and I can't find this attribute at Item Details in CRM Webclient. I can't save my order, because this error and the AB Incompletion Log always shows this error.
Any ideas? Is it possible set profit center value in CRM?
Best Regards
Heber Olivar

Hi Heber!,
I hope you are doing well.
We have the same issue, please could you share us how did you resolve this issue?
We have SAP CRM 7.0 EHP2 and SAP ECC 6.0 and for the creation to ERP Orders correctly in SAP CRM is necessary the profit center value.
Thanks in advance.
Best Regards!

Is it possible to use variant configuration (with a Non-SAP solution) when creating ERP sales orders in SAP CRM WebUI

Hello,
our customer plans to use a Non-SAP solution for variant configuration (Camos) in SAP ERP (ECC 6.0) and in SAP CRM 7.0 EHP1 as well.
ERP sales orders (and ERP quotations) should be created in SAP CRM (CRM WebUI).
Is it possible to use variant configuration (with an external variant configuration tool) when creating ERP sales orders and quotations in the SAP CRM WebUI or do we have to implement SAP IPC for this?
Thanks in advance.
Regards,
AEV

Dear AEV,
I think LORD (lean orders) should work with variant configuration as well. In the note 1236015 there is not restriction listed. However you need lord2 activated in ECC, and ECC system should be on EHP4.
Best regards
Rene

ERP sales order and Quotation

Hi All,
I need to access the ERP sales order in IC webclient. Can any one explain step by step procedure to achive this.
I also need to access the ERP quotations in IC webclient. I believe we need transaction launcher to achive this. Is this true. Please explain how this can be done.
Is there a Best Practices documentation for these?
Points will be rewarded *
Thanks you

Hi Ram,
Follow below steps if you want to use transaction launcher for creating ERP Sales order and ERP quotations.
1. Create a transaction Lancher using wizard
IMG: CRM-> IC WebClient -> Basic functions -> Transaction Lancher -> Configure Transaction Launcher ( wizard)
Step 1 : Select entries
            Here you can the name of the Transaction launcher ID
            and leave other fields empty
Step 2: Technical Details
            Here give the class name ( Zclass name)
Step 3: Further technical details
            Give the logical system of your R/3 system, BOR
            object type BUS2032 and method as                      CREATEMULTIPLE
Step 4 : Transaction parameters
            Select the parameter SALES
Step 5 : Activity clip board
            Leave blank
2. Create Navigation bar entry and Profile
IMG : CRM-> IC Webclient -> Basic functions -> Define Navigation bar profiles
Go to Define entries and create a new Navigation bar entry ID
Select the navigation type as launch transaction.
Give the launch transaction ID as the one which created through wizard.
Go to Define profiles and create a new navationbar profile by copying the most relavant standard profile.
Add the navigation bar entry to the newly created profile.
3. Assign the navigation bar profile to IC webclient profile.
IMG: CRM --> IC WebClient --> Define IC Webclient profiles.
Here you assign the navigation bar profile to IC Webclient profile.
Reward points if it helps.
Regards,
Madhu

Do we need IPC in CRM B2B Webshop for creation of ERP Sales order

Hi Experts,
can you pls guide in following scenario in CRM 7.0
We are using CRM B2B WEBSHOP, We are creating ERP SALES ORDER .
We have requirement to display price break up like base price, different discounts, taxes, freights while creation of Sales order on the webshop.
I would like to understand,
1) whether we need IPC to show price breakup in SALES ORDER in CRM WEBSHOP.
2) if yes, do we need enhancement at IPC to display complex discount types on webshop ?
3) do we need to download entire pricing ( customizing +condition records ) from backend ECC to CRM.
If anybody has worked on similer scenario ,requesting to help.
Any points , documents ,step by step guide will be highly appreciated.
thanks in advance,
regards,
PD

Hi,
ipc is inbuilt in Kernel to CRM 7.0
BR,
Darshan

Material Description is not getting updated in IC-WebClient ERP Sales Order

Hi Experts,
The issue is with ERP Sales Order in IC web client.
Scenerio:1
While creating the Sales order, If we enter a product in Line Item 10 , which is mapped (Product Type) in both the systems(CRM&ERP) . It will take the description for that product correctly. If we enter another product in Line Item 20 , which is not mapped (Product Type) in CRM system (only available in R/3) the description of the previous line Item product (Item 10) inherited to Item 20 instead of taking the description of Item 20.
Scenerio:2
If we enter a product in Line Item 10(as a first Item) , which is not mapped (Product Type) in CRM system (only available in R/3) It will take the correct description for that product . And there is no problem for Second line Item, even though the Second line Item is not mapped (Product Type) in CRM system (only available in R/3)
Technically speaking :The Product which is mapped in both the systems is entered as first line item , this product description is copied for all the line items below (i.e 20,30,40) which are not mapped in both the systems. As and when we entered a mapped product in line Item 50 , It is taking the correct description of Item 50
Kindly advise.
Thanks in Advance,
Raja
Edited by: Raja Parasa on Feb 26, 2010 5:23 AM
Edited by: Raja Parasa on Feb 26, 2010 5:24 AM

Hi Raja,
This looks like a bug.
sorry for not answering ur question.
However, since you are using ERP sales order, i request you to look at my issue in the below thread and answer if you had similar issue.
let me know if i can speak to you in person.
GATP (APO) Check results in ERP Sales order.
thanks
shree

How to create an ERP Sales Order in CRM by referring to CRM Quotation

Hello Experts:
My requirement is as follows:
I have done the replication of customers and materials between ECC and CRM.
I need to create a quotation in CRM and create a follow-up transaction as ERP Sales Order within CRM.
My question is: how do i link the CRM quotation and ERP Sales Order within CRM?
In other words, Once I save the CRM quotation, I need to be able to create an ERP Sales Order within CRM through a follow-up transaction...
Hope I made myself and the question very clear?
Kindly help.
Many thanks and regards,
VSK.
Edited by: venkatskumar on Feb 11, 2011 6:57 PM

Dear,
we faced same situation in ALmansour motors comp. , but we tried to create CRM/Qoutation and replicate it to ERP
and after that we created ERP Sales order () with refrence to our ERP/Qout., the sales order will be replicated automaically to CRM again with same no. () and linked with ERP qoutation which have the same CRM qoutation no(*).
(*) i think after qoutation replication you can use transc. launcher to create ERP sales order through CRM screen.
(**) you have to handle the no ranges for Q. and sales order on both servers to be matched
Note :
to replicate CRM qoutation, be care this configration point,
CRM qout. item category>> ... >> customizing at item level (Qout. Data .. Releveance for Qout.) = 3 initially a sales/service trans.
I hope to it would be useful
سبحان الذي علمنا هذا

Error while creating and opening a ERP sales order in SAP CRM

Hi,
I am getting an error while creating or opening a ERP sales order from SAP CRM.
"Creation of the ERP Transaction failed" this is the error i'm getting while creating. when i try to open an existing sales order I'm getting a dump.
Attached the dump screen shot. From the dump analyasis it seems the transactions are not loaded through LORD framework.
The RFC connection seems to fine as i have tested accessing an ECC RFC FM through a sample program and its successful..
please help..
Thanks
Krishna

Hello Krishna,
Did you get a solution to this? I have the same dump message.
As a matter of fact, we already use ERP Sales Order and it works fine. But I have recently configured a new sales order document type, and the dump occurs only for this new Z order type.
Thanks a lot,
Luis.

The IC WebClient profile does not have a component 'ERP Sales Order'

Hi CRM Experts,
While creating the ERP Sales Order in web-IC
we have bumped into following error:
"The IC WebClient profile does not have a component 'ERP Sales Order'".
And also we are not able to see sales area data and Plant data in the drop down lists.
we have done the following settings:
1) ERP Sales Order Profile:we have defined ERP Sales Order profile,maintained RFC destinatin and assigned document type to ERP Profile.
2) Business Transaction Launcher: We have defined the Business Transaction Profile and assigned dependent business transaction.
3) We have assigned the Business Transaction Profile to the Navigation Bar Profile.
Please suggest me regarding above error also let us know did we miss any configuration?
Waiting for your valuable inputs.
Regards,
Sree.

Hi Sree,
There is a setting needed for the IC webclient
ERP_SALES_ORDER
you need to define ERP sales order profile and assign it to your ic webclient profile.
And the ERP sales order scenario can only be used with a ERP 6.0 backend system, at least.
Hongyan

Creating ERP Sales order with reference to CRM Service Order

Hello all,
I am trying to create an ERP Sales Order from CRM. If Icreate the Sales Order manually, it is working correctly but, if I try to create the ERP Sales Order as follow-up document for the CRM Service Order, it is not working.
I have defined the Cross-system Copying of Transaction Types, byt the ERP sales order is not shown as possible follow.up doc from the CRM Service Order. Does anyone know if it is possible?
Additionally, I would need to create CRM Sales Orders in reference to ERP Sales Order. Is there any way to do it??
Thanks in advance and Regards,

Hi Oliver,
Rajendra answer is correct.
The SAP Standard integration Scenario creates a ERP sales order for all the salesitems in the serviceorder.
Without items no salesorder is created in standard.
Maybe you could realize your requirement with own coding when you save a new service order or by button - click.
I realized something similar some weeks ago. One hind: It is helpfull to maintain a ztable where you store which CRM serviceorder is linked to which sales orders.
Kind regards.
Manfred

Replication any bp of crm sales order as reference bp in erp sales order

Hi specialists in sap r3.
I was faced with the requirement not to replicate all bp of CRM. We want to in order for replication of any PD (CPM) was replaced by a reference bp (ERP).
Individuals do not need to be analyzed in ERP.
Is anybody know how to solve this issue? How to replace individual bp (CRM) to reference bp (ERP) during replication?
I'll be glad to any idea.
Regards,
Tatyana.

Hi Sangameshwar,
In CRM you can have two scenarios for ERP Sales Order.
1. ERP Sales offer and Sales order, using the CRM User Interface to create directly the ERP Sales Documents with LORD interface. The document is only saved in ERP. I believe this the scenario you are using.
2. CRM Sales offer and Sales order, the document is saved both CRM and ERP. The documents are replicated via Middleware.
In both scenarios the interaction record should add the document in the doc. flow, it's probably a missing customizing in the interaction record.
Hope this information help you.
Regards,
Jorge G.

ERP Sales Order : Performance issues with Product Proposal

Hi
we are working on CRM 2007 solution and are facing serious performance issues with the ERP Sales Order functionality provided in the ICWC of this version.
In our development we are adding items in the ERP cart as soon as the user clicks on the 'New Sales Order' button of the sales order sreen. We get the items by very simple and optimized call to the ERP system and then add these entities in the Item Cart (Item collection ...in simple sense).
For adding 10 items the application takes 10 seconds and this is too much for adding just 10 items.
Can you please provide any Notes/alternative solution to resolve this issue.
Regards
Ajitabh

Hi Ajithabh,
Please apply the following SAP notes:
1061423 - Interaction Center ERP Order Performance improvement
1262277 - Performance: CRM value help causes dumps in ERP
1292817 - Performance: Reduce RFC calls during creation of ERP order.
1319885 - ERP sales order search with external reference
1326527 - Reducing number of RFC calls in IC ERP Sales Order
I hope it helps!
Regards,
Gabriel Santana

Help needed on the logic used to display ERP Sales order in CRM WEB UI

Hi,
I have a requirement where i need to trigger an activity/workflow in CRM for orders that are created through ERP Salesorder functionality. In the workflow list, we need to give the order description and provide an hyperlink to the order number. on selection of order number, it should display the ERP sales order. To achive this in workflow, i am trying to understand the as-is standard functionality which is available in Agent Inbox search on ERP sales order.This search is getting the ERP orders and on selecting the order it is opening the ERO sales order page. I tried debugging the method GET_MAINCATAEGORY available in the component iccmp_inbox and in the view Inboxsearch.But couldnt really able to crack the logic how it is retrieving the ERP sales order from inbox search. Any pointers on how this is achieved will be of great help.
Thanks,
Udaya

Hi Denis,
very good idea. I thougt myself about that workaround, but it is not really that for what I searched.
I mean the "SAP Query" is a really good standard tool, that are used by many customers. That is why think there must be a standard way to display the SAP Query in the Web UI without using Transaction Launcher.
But it seems that there is no way, except of the transaction launcher or by using an additional analyse system like SAP BI.
By the way do you know a Web UI compoment which enable the user to start reports like SE38?
Regards
Fabian

Condition records in ERP sales order still there after deletion

Hello,
I have maintained all the settings needed for lean order (creating ERP sales order from crm opportunity in CRM webui).
Now when i create a ERP sales order in CRM using LORD, there are certain condition values determined correctly (note that they are variant based condition values).
However depending upon the sales scenario, certain conditions are to be deleted from pricing details at item level. So, far no issue.
After I save this ERP sales order, and go to see it in our ERP system, i find that those condition values are still there !
I am unable to understand why this is happening.
Please help me.
Regards

Hi,
Thanks for your reply, for your question "One more point confirm with you, you create sale order in CRM as a CRM order ( type LORD), and the order will transfer to ERP by CRM middleware, right?" , the answer is no i dont create a CRM order, however i create an ERP order in crm webclient. This feature of CRM 7.0 is explained in following documentation:
http://help.sap.com/saphelp_crm70/helpdata/en/17/99fb62928c46c28c10f3ebc52fdfa8/frameset.htm (then navigate to Entry of ERP Sales Transactions in SAP CRM)
As you also asked me to change the settings of condition type as manual input, which cannot be done because this will affect our business process to large extent, and my users will not accept it, hope you understand my situation
Please let me know if you can help me in some other way, or you want me to check some more settings.
Regards
Edited by: ar_on_crm on Jan 6, 2011 11:03 AM

Show ERP Sales order adn ERP Quotes in Interaction History

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