Showing 1 new email however no new email located

showing 1 new email however no new email located

Hi mdfree1973.
Welcome to Apple Support Communities.
It sounds like you’re seeing a new email badge on the Mail app, but you aren’t seeing any new emails in the Inbox. Do you see the same issue when checking the inbox from webmail? The general troubleshooting suggestions in the article below will resolve most issues like the one you’ve described.
iOS: Troubleshooting Mail
I hope this helps.
-Jason

Similar Messages

TS4036 My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

Welcome to the Apple community mohinderjeet.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!

You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

I just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up

i just created a new apple id for my self and when i go to update an app it shows my moms email and she wont tell me her password how do i get my email to show up

You should have your stuff separate from your mom's. Delete all the apps downloaded or purchased with your mom's Apple ID and download or purchase them with your own Apple ID. Back up files and data first if possible.

My iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information. How do I get the old email account off my iCloud

my iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information. It keeps asking me my old password to the old email address which is NOT a valid email any longer. I'm unable to manage my iCloud until this is resolved. HELP

If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
If that does not work, time FaceTime off, restart your iPad and then start all over again.

HT1311 Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address

Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address
I can therefore not sign in
Any suggestions please?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue of recovering the old Apple ID.

Can't delete an old email message on my iPhone, it also shows 2 new emails that aren't present

My iPhone shows 2 new email messages in my inbox but there are none. It also has an email from January of 2012 that I can't delete. I think it may be somehow related to sync'ing with my Exchange account but don't know how to resolve. Anyone else have these problems and discover how to resolve them?
Many thanks,
-Paul.

Turn off the Caps lock. That is considered yelling on the Internet and is very rude, plus it is very difficult to read.
Who is your email provider? It sounds like you have an IMAP account and it is functioning just the way it is supposed to.

HT204053 Pop up menu shows my Apple ID in my iphone as my old email Apple ID. This happens when I try to go into iCloud . It does not show my new apple ID.

Pop up menu shows my Apple ID in my iphone as my old email Apple ID. This happens when I try to go into iCloud . It does not show my new apple ID.

Hi jackburkholder,
You will need to delete the iCloud account with your old ID, but before you can do that, you will have to go back into Manage Your Apple ID, and change your Apple ID back to the old address. Don't worry about verifying it, you just need to change it.
Then, go into Settings>iCloud and turn off Find My iPhone (it will ask you for a password - put in your current one to turn it off). Then, scroll down to the bottom of the screen and Delete the iCloud account using your current password.
Also go into Settings>iTunes & App Store, clidk on your old ID and sign out of iTunes.
Then go back to Manage Your Apple ID and put your new Apple ID back in.
Go back to Settings>iCloud and sign on with your new Apple/iCloud/iTunes ID.
Go back into Settings>iTunes & App Store and sign on with your new Apple/iCloud/iTunes ID.
Cheers,
GB

I recently updated my itunes account with a new email how can i get my iphone 4s to show my new id

I recently updated my itunes account with a new email how can i get my iphone 4s to show my new id

Hi grecianbabe1,
If you are having issues changing the Apple ID that is currently set on your iPhone, you may find the following article helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
- Brenden

On facetime it shows my old email address and wont let me type in a new one

HELP!!!!!!
When I tap on facetime and switch it on, it shows my old email address that I don't have the password to, and wont let me change it on my IPHONE 4S, it just says "waiting for activation" even though I don't use that email address anymore. IT WONT LET ME CHANGE MY EMAIL ADDRESS! HELLLPPP

I had that same problem. So,
Go to Settings
Scroll down to FaceTime
Once in it, Choose add another email.
Or, turn facetime off, and then exit Settings. Tap on the FaceTime app. it should have you sign using another email.
Hope this helps!

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???

That is Pages for iPad v2.0, which Pages '09 v4.3 can't read.
You need to either stick with the older version of Pages on the iPad or get Pages 5 for the Mac which is only available if you are running OSX 10.9 Mavericks.
Unfortunately that is not the end of your woes because Apple has made iCloud convert the files to Pages 5 now, and Pages 5 has over 90 features deleted on top of doing a shocking job of converting older Pages files.
Peter

I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Attempted to mail an email with a large attachment file. One of the addresses was bad. When my Outlook is running, the Mac tries to send it and shows the progress. However, when I look in my Outbox the files are not there. It does show up in the Outb

attempted to mail an email with a large attachment file. One of the addresses was bad. When my Outlook is running, the Mac tries to send it and shows the progress. However, when I look in my Outbox the files are not there. It does show up in the Outbox progress section but I can not delete it when it is there.
Where do these files reside?
Is there a hidden Outbox??
MacBook Pro, Mac OS X (10.7.1)

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

Mailbox shows -1 new messages

Hi All,
I have two mailboxes setup on my iPhone one is using POP3 and the other is a Gmail account. The POP3 account is working fine.
However, the Gmail account constantly lists the number of new message off by 1 and when there are no new message it shows the count as -1. When there is only 1 new message, my iPhone does not show any new message however when I go to the inbox it does not download the new message only saying "Load 1 More Message..." This has been going on for the last 2 weeks.
I have tried deleting and recreating the email box, but no luck it still does not work properly. I've looked over Apple's site but I cannot find any help.
Does anyone know what is going on?

Hey JNeff,
Is the GMail account setup as POP or IMAP?
If its setup as POP another email client may have removed the 1 message from the server.
This article will walk you through enabling IMAP.
http://mail.google.com/support/bin/answer.py?answer=77695
Also make sure you iPhone is updated.
http://docs.info.apple.com/article.html?artnum=305744
Jason

How to sign into icloud account on iphone when icloud is showing the wrong email address?

i can sign into my icloud account on pc and i can sign into my apple account on pc and phone, but i cannot sign into icloud on my iphone. icloud is showing the wrong email address on phone only and i don't see where to change it to the correct address.

Not sure what it is you did. If you have your contacts saved in iCloud (you can check them by signing into your Apple/iCloud account at iCloud.com - check the Contacts there), then changing your Apple ID will have no effect on your iCloud content. Also, when you Sign Out of the iCloud account on your device, you are given the option to keep the Contacts on that device. If you select "Keep", then when you sign back on with the updated Apple/iCloud ID, it will ask you if you want to merge the contacts on your device with your iCloud account. If you select "Merge", then it merges them.
Also, what the instructions above are having you do is change the Apple ID that the iCloud account is linked to. It is the same Apple account, you are just changing the ID itself. The iCloud account associated with that ID is not changing or being affected in any way. If you created a new Apple ID, then that is the problem. A new ID would be linked to a new/different iCloud account.
However, either way, if you keep your contacts and then merge them even if you set up a separate ID altogether (which is not what the instructions are telling you to do), your contacts would be intact.
Cheers,
GB

Showing 1 new email however no new email located

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