Showing Broken Font while creating new document

Hi.
While our user is creating the new document, BO is showing the broken Font like ㅁㅁㅁ.
This is not for all users, but for some users.
We've tried to re-install the JAVA, but it is still the same.
Is there anyone who know how to fix this?

This also may not help, but see SING Removal
Windows 7, unfortunately, does not creat crash reports that are very helpful, so we pretty much need try guessing games to find the cause.

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