Shows follwing error when trying to refresh the database?

Hi All,
When i try to refresh the database its showing the following error.
com.hyperion.planning.HspCubeRefreshInProgressException: Cannot complete your request because the database is being refreshed.
Please let me know ASAP how to reslove the issue.
Cheers,
Kittu.

Looks there is an other process running on the database, you can check from EAS sessions or check logs for other activity running on the application.
If you think that nothing is running & no users logged in, you can try unlock application from planning/essbase outline and try refresh.
But pretty sure that some other activity is running on application, like sec refresh or data load or users trying to retrieve/load...etc...hope this helps.

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