Shows full bars and connectvity in wifi but when hen saysim not connected
I turn on my wifi at a hotspot at d mall and it connects to a network and shows full bars and connectivity but whenev I try to open safari or my email it says im not connnected to d internet... ??? ummm no clue! a lil help plis!!
Some hotspots require additional authentication (you have to open Safari and click an Agree to Terms button, etc.). Others are 'open' networks, but require use proxy server which restricts access. If it works at home but not at the mall, the issue is with that network - you could try asking whoever's network it is.
Similar Messages
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iphone says I'm not connected to the internet. How do I connect it to my internet?
Hey vivianreiser,
It sounds like you need some assistance with your Wi-Fi connection on your iOS device. Here is an article that will help you troubleshoot this:
Get more help
If someone else set up your network, ask them for help. If you’re using a network at a company, school, hotel, store, or other free Wi-Fi location, find an employee for assistance.
If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
Try connecting to a Wi-Fi network in a different location. If your device can connect, you’ll need to get help with your Wi-Fi network. If it can’t connect to any Wi-Fi networks, contact Apple.
Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
https://support.apple.com/en-gb/HT204051
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?
I am being charged for international msgs which i haven't sent to a number of the UK.i tried to activate my iMessage and FaceTime using wifi but then it didn't connect. all settings have been turned off in my phone! i also have reset my phone with all the settings. but when i contacted my carrier, he said that the balance deduction is because of the international messages i have sent, but i have sent NONE! every time i switch on my phone, balance gets deducted. imessage and facetime are all disabled! but then the problem started since yesterday when i tried to activate them but had disabled them all at the next moment! but the charges are still being applicable for some international messages as per my mobile carrier. what to do? is there some problem with my phone or carrier?
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Hi. I have an iPhone 4 with iOS7 and no data plan. When I am not connect to wifi I don't receive iMessages, but then when I do connect to wifi I get the messages telling me they were sent earlier. Is there any thing I can do to fix it? I don't remember how long this has been happening but it is very frustrating. Any suggestions would be great! Thanks!!!
If you don't have a cellular data plan, then why are you expecting that you will have an active internet connection unless you are connected to wi-fi?
iMessages require either wi-fi or a cellular data connection. -
hi i have done the settings that mentioned in apple support threads but it wont work for me i am using BSNL cellone SIM and activated 3G too but unfortunately internet is not connecting but my facebook is updated and also showing the data statistics
They are not a supported carrier. You'll have to take it up with them.
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I can connect my iPhone to my work wifi but when I try to connect my IPad it will not connect. It says safari can not open page. What's up with that I have used IPad connected to work wifi before
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
When in the Wi-Fi menu under settings, my iPod five will display the different wifi networks in range, including my home wifi network. The shown network has full bars and my laptop will connect to the network with no trouble. When the wifi on my ipod is selected though, it will show it is loading to connect, it will actually connect for five-ten or sometimes twenty seconds, and then it will disconnect. The wifi never automatically connects on my iPod5. It always has to be done manually and then does not establish a complete connection. No matter where I stand in the house, even if it is right beside the router, this happens. Sometimes when the network is chosen it refuses to connect and gives the message "Unable to Join". I've had it for a year and a half and for about the first six months it never had this problem. But then it began, and it would go through monthly cycles of working perfectly and doing what it is doing now. As of now I haven't been able to connect for three months. I'd like to think it's simply the wifi itself but mine and my sibling's laptops will connect with no trouble. It's extremely frustrating and I have no idea how to handle the problem. Please help?
Hey Saanasaana, Have you tried going into Settings>General>Reset and tapping Reset All Settings. If still no joy... Reset Network Settings and rebooting the router. If that doesn't do it, try Settings then tap the offending Wi-Fi Network, then tap Forget this Network and re-load it, as if it was a new network.
Your next options are to Restore. Connect to your iPod with your computer with the cable, and make new backups / copies of all your stuff to your computer first, then Restore from Backup. If that does not solve, Restore to New, a full restore. Note restore to new will wipe you iPod put it back to factory specs, that's why your need to make backups of everything on your iPod before you do it so you can reload your stuff back to your iPod. If the full restore does not solve you may have a hardware issue, contact your Apple store or Apple Genius Bar and set up an appointment to have your iPod evaluated. Good luck. Cheers. -
It seems that all apple products used in my house at times will not connect to our wifi. It's hit and miss. It says I am connected, but when you try to connect to any search engine it does not. I have disconnected and reconnected the power to the dsl provider and to our wifi units. I have rebooted the computers. I have reentered the password. Still no connection. We do not have connectivity issues with our PC products. Anyone have any answers for me?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Connected to public wifi but still safari is not connected to internet
can someone help me to my iphone, i dont have a router at home, so that i always go to mall to connect to wifi but when im connected ti it and open my safari still says that im not connect to internet. im reseting the settings but still it doesnt work.. how will i fix this..? i cannot us my ipod touch capabilty..
Message was edited by: yajleMost public places require that you agree to their terms and conditions prior to allowing you full access. Next time you connect, tap Settings > WiFi > and then tap the blue ">" next to the network with a check mark. Tap Forget this Network.
Then tap Settings > WiFi and let the touch find the network. Tap on the name to connect and then wait for 20-30 seconds. If the network requires you to agree to Terms and Conditions, a Safari-like page will open up that allows you to do that. -
ITunes detects iPhone over WiFi only when it's NOT connected to a power outlet
iTunes detects my iPhone over WiFi only if it's NOT connected to a power outlet, so if I try to sync it fails.
Hi there argelle1!
I believe you will want to restore this iPod in order to resolve this issue, but there are some other troubleshooting steps you can try before that as well. Those steps can be found in this website:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Specifically, this is the section that refers to your issue:
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I've had this iPod Classic for a couple of years, and only use it every so often, mostly when I travel. Just bought a speaker so I can listen in the house. Gave it a full charge. The music is showing up on the screen, and it also shows up in iTunes on my computer. When I try to play something, whether it's a song, artist, album, whatever, the screen shows the name of the song and displays "Now Playing". The time stays on 0.00, however and doesn't move forward; and no sound is coming out whether on the new docking speaker or with a headset. I tried the reset procedure, but still no change. Can anyone help me? Thanks!!!
A 4th gen iPod can not be upgraded to iOS 8. 7.0.2 is the high version it can run.
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Safari status bar disappears. I have tried clicking on show status bar, under the View tab and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page, only full screen or close the browser. Any idea how the rectify this issue?
One enters and exits full-screen with control+command+F keys. This is on the View menu in Safari. Optionally, the green traffic light in your browser title bar, if you roll over it, has the full-screen control it it. While in full-screen mode with Safari, moving your mouse pointer virtually up, and off-screen reveals the Safari title bar again, and you can click the green traffic light to exit full-screen mode.
You can hide/show the status bar by simply typing command+/. This too, is on the Safari View menu. and in 10.10.1 — it works reliably for me. -
I tried erasing all the music on the phone, and putting it back. When I plugged in my headphones yesterday to listen to music while doing the dishes, and then pressed the button on the headphones to start the music, a song that I didn't add to my phone started playing. I have the option to Show All Music turned off in settingsm but the songs still show up. I am getting frustrated with this.
the safest way would be method one from this support article:
How to use multiple iPods, iPads, or iPhones with one computer.
you can still share your music if you wish:
how to share music between different accounts on a single computer -
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