Shows we cannot complete your download .. unknown error ??

hi i want to know that , why iam not able to download any software update or any app from the app store . it shows we cannot complete your download .. unknown error ??

Problems with the App Store? Post in the App Store forum:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

Similar Messages

  • Cannot redeem itunes gift card receive cannot complete your request unknown error -1202

    After numerous attempts I still cannot redeem ITunes gift cards to the ITunes store so I can download content onto my PC 
    It is running Windows Vista.
    I receive "We could not complete your ITunes store request. An unknown error occurred.  (-1202)  Please try again later." 
    I have gone to my controll panel and made sure the date and time is correct.  They are correct.
    I have unchecked the advanced internet properties setting "Enable Integrated Windows Authentication."
    I have restarted.
    Still cannot redeem ITunes gift cards at the ITunes store. 
    What can I do to redeem these cards ???????????????????
    Please advise.
    Thanks
    Elizabeth

    I'm having the same problem, Jay. Its been like that for asong as I can remember (at least a month). I've not been particularly bothered, but I've got a voucher too and its rather annoying. Doesnt appear to be everyone, just a select minority of users. If anyone does have an answer it would be greatly appreciated. Thanking you!

  • We could not complete your purchase - Unknown Error

    When trying to update my apps, I get this error message:
    We could not complete your purchase Unknown Error.
    I've been getting this error for a week straight now.
    I uninstalled some of the apps thinking that something was just corrupt, and now I cannot reinstall them (or buy any other app for that matter).
    The authors of the apps no longer offer downloads from their individual sites so I'm in trouble here. I have to work tomorrow and I have lost the entire night trying to fix this. I have tried everything mentioned on this forum (signed out, reset safari, cleared the app store cache folder) and now I can't even sign out of the App Store. I click the "Welcome (myname)" and "Account" links and nothing happens.
    I even tried restoring the system, but the last step said something like "you cannot update mac osx lion server, you must erase the hard drive first." But I didn't know I had OSX Lion Server. I just bought the Server app awhile back thinking it would let me deploy a MAMP development environment and then deleted it because it was a joke of an app.
    So am I screwed or just missing something here?

    Many Thanks for the info zkc75 it worked for me.
    This if for those who dont know how to delete /folders from /var directory.
    On Finder select Go, then Go to Folder type /Var, hit enter. You will now get to see all folders under /var.
    Delete all the folders under folder.
    Thanks,
    Narayan

  • HT1338 Problem! What to do if my mac prompts this message on App Store? "we could not complete your purchase: unknown error"

    Guys I'm facing a problem related to App Store. I managed to update my system to Version 10.7.4 to try to sort out the issue but again I cannot update/buy any apps, OS X ML included.
    The message is: "we could not complete your purchase: unknown error"
    I tried erasing the cache of App Store, log off and in, restart the system...nothing!
    Can Anybody help me, please? I'm a Mac user less than a year but I never had serious issues before.
    Thanks
    David
    iMac 27"  3.4GHz i7   12GB DDR3   on Lion 10.7.4

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Cannot completed itunes download (network error)

    Hi. I have try download itunes 11.01 for 4 times already but as the download nearly complete (83.1/83.1 mb), suddenly it cannot completed its download and it appears that it has network error. What should i do?

    Okay.
    Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

  • 'cannot complete your request - program error' and/or  'this app has been moved'

    Does anyone recognize this issue: I want to override the default app used in opening a particular file on the finder, using the contextual menu under the control key and choosing PSD CS3; these days, I get an error message saying the app was moved and repairs must be made. Whether I cancel or not, it launches what appears to be a collateral version of PSD CS3 and opens the file. That can't be good....
    Additionally, I keep getting errors: "cannot complete your request because of a program error....." increasingly more frequent.......
    I would be most grateful for any ideas!
    todd

    I just found this on an old OSXhints page from 2003:
    "I posted this on the Adobe Photoshop Support forum but am posting it here, too. The original idea for the solution was taken from a hint on this site so, in effect, the hint belongs here. I solved a problem with a Photoshop 7 install running under OS X 10.3 (Panther) on a new PowerBook G4 15." I expect that this experience should apply to any Panther install and should not be specific to PowerBooks.
    Problem:Files not owned by Photoshop (generic JPEGs, GIFs, Adobe Illustrator files, etc.) will not open. Photoshop will go through the motion of opening the file (e.g. display the Profile dialog or, in the case of Illustrator files, display the Rasterization Settings dialog) but will fail to open the file and display a dialog stating that the file cannot be opened due to a "Program Error". Files are opened by several means: Via the application's "Open" command, drag-and-dropped onto the Dock icon, and Control-Click then Open-With in the Finder.
    Files that are owned by Photoshop open fine. By "owned" I do not mean in the Unix permissions sense but in the owner application sense, i.e., if Get Info on the file the application listed under "Kind" is Photoshop. The problem files previously worked with this installation of Photoshop and the user reported that "This just started happening." No OS updates or software installs had occured before onset of the problem.
    Other Adobe applications work fine, as do all other applications in general on this machine. File corruption and/or disk problems were not expected given the age of the machine and the amount of use it has had since first-use. These files are all maintained locally on the machine as the user normally works in a stand-alone environment.
    I created a new user on this machine and logged in as that user. In this user account, Photoshop behaves correctly, implying that the problem is user-specific which indicts preference files as opposed to something systemic or application-specific. I deleted all Photoshop preference files I could find in ~username/Library but this did not solve the problem. The "Fast User Switching" was a great help in this process since I could very quickly switch back-and-forth between accounts as I tested various corrective actions.
    Solution:I renamed the Library folder of the problem user account to "Library Old". Any name will work as long as it is different from "Library". Logged-out and logged-in, and the system re-created the Library folder. At this point, the account had lost almost all personalization and/or configuration settings, but Photoshop's operation was restored to normal. After verifying Photoshop's operation, I rebuilt all the lost personalization/configuration from notes, etc.
    I found this hint on macosxhints.com. The hint did not apply to Photoshop but more generally directed to preference-related problems that could not be resolved by removing/replacing the application's preference files."

  • A different 'cannot complete your request - program error' problem

    My experience is slightly different: When I go to save in Photoshop, an error message appears saying it cannot complete my request due ro a program error --- clicking OK does not make it go away.. I've used the trouble shooting suggestions and reinstalled. It just happened again.
    This happened a month ago as well, but a restart solved the problem --- or so I thought!
    I'm a long time Mac user and had never encountered this before.
    Please help as I've spent the entire day trying to resolve this on my own and am behind on a project.
    Thanks for anything,
    Kathy

    Kathy,
    Did you trash Photoshop's preferences? Run Disk Utility and DiskWarrior? Cocktail or Onyx? Try logging in as a new user?
    Neil

  • Why does it keep showing "iPod cannot be synced, an unknown error has occured (13019)" ? PLEASE HELP ME!

    ive had this problem for quite a while, itunes wont let me add songs or movies to my iPod. anybody know why? how can it say "UNKNOWN ERROR"? if they dont know what error it is, how did they detect it?

    First try here:
    iTunes: Error 13019 during sync
    Then this previous discussion:
    Help Unknown Error 13019 (Updated)

  • The operation cannot complete because an unknown error. [CANT] opening message.

    Hi All!
    hey i have recently this problem happening any time i launching the program . Not sure what it is_? If some can help  i really appreciate .
    Thanks People.

    psicario84 wrote:
    By the way I'm using Mac os x mavericks Not a Pc Thanks anyway for your help.
    There are administrators on Mac OS as well. Please read your system's manual.

  • Could not complete your request Unknown error,,5103

    I have paid for and downloaded three movies that are sitting on my machine but
    when I try to play them this is the message I get. I havre updated my CC info...
    anyone know what to do?

    See if these directions help
    http://support.apple.com/kb/ts1597

  • TS1424 Unable to complete your purchase--Unknown Error

    Can't purchase now and I don't know why...
    Also another window jumped out saying 'Please contact iTunes support to complete this transaction.'
    Thx

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • I cannot sign into App Store. "unknown error" and then "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"

    I cannot sign in to the App Store.
    I changed countries a few months ago and updated all my account info and everything was working fine, until recently, while trying to upgrade my softwear to Mavericks, which I cannot do. My apple Username and password work fine on iTunes and on my iPhone. I can also access all my account info when I sign in through the website. It just will not work for the App Store on my Mac Pro.
    When I click "Welcome" under Quick Links it asks me to sign in. I sign in with my Apple Username and Password and then it DOES NOTHING
    When I click on "Free Upgrade" and then "Install" on the mavericks software, it asks me to sign in again. This time it says "unknown error" and then it says "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"
    I''m completely blocked. I cannot procede without being able to update my software.
    Please help me.
    Rhea

    You could try this.
    Back up all data.Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Credit for this solution to ASC member luis.pinhor.

  • ITunes Error, "We're sorry we cannot complete your request..."

    I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. I know my password and my Apple ID are ok because I can log on to here. Are the servers down? I need to do updates and want to download some things.... Thanks for the help!

    Exact same problem here. Might be coincidental, but it started after upgrading to 10.6.5. Strangely, I have two accounts and only one of them is showing the error. The other one logs in just fine.

  • Getting this message when I try and download an app... We're sorry, we cannot complete your request tot he Itunes store

    getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store

    Same here.
    The account I always use shows this error when I login itunes
    But other accounts that i rare use is fine

  • I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down???

    I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...

    I've been getting the same message for like an hour now.  Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end.  They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.

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