Shuffle 1st gen not showing up in iTunes

I can't get iTunes (most current version) to recognize either of my first gen shuffles.
I've tried plugging in through the doc, usb hub and directly into the back of my iMac.
Would really love to get this resolved and greatly appreciate any help you guys/gals might be able to offer.

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Perhaps the iPod Shuffle utility might help although it might be for iPods with older firmware than you have?
http://docs.info.apple.com/article.html?artnum=305204
Patrick

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Ipod shuffle 2nd generation not showing up in itunes

ipod shuffle 2nd generation not showing up in itunes and when in its dock blinking orange.

I believe blinking orange means the iPod shuffle is in use by the computer (in some way). That's actually good, because it means it is at least recognized as being connected to USB.
If you have not already, be sure to try shutting down the computer completely (power off), with the iPod NOT connected. Also, follow this procedure to reset the iPod shuffle.
http://support.apple.com/kb/HT1655
Turn on your computer. Run iTunes. Connect the iPod shuffle.

1st gen iPhone showing up in iTunes as blank window

So, I have a friend who has a 1st gen iPhone... iTunes said to her "there's a new version of iOS available, would you like to download it and upgrade?"... She was feeling particularly good about life and decided, yes! I will upgrade!
The download happened, and the install happened, and her phone became a dead brick. She called 1-800-my-apple, and they told her "1st gen iPhones can't handle the latest OS, there's nothing that can be done and you have to go buy a new phone".
Gee... You'd think Apple engineers might have their OS update installers do a device version check to make sure it can actually support the OS it's asking you to install.. Maybe that's just too much to ask for? I don't know--- Anyway, this was really disturbing for me to hear as I couldn't imagine Apple doing something so irresponsible and short-sighted to their users. I know someone here is going to reply to this with "dude it's a first gen iphone.. get a new phone", but that's not the point. The point is, Apple should know what their devices can and can't handle and not just screw over people who happen to not be in the financial position to upgrade their hardware.
Anyway, so, I happened to have a 1st gen iPhone that I was not doing anything with, so I offered to send it to her so she could have a working phone. I sent her instructions on how to swap her sim card, and so she did that.. and reported to me that after plugging in the phone her itunes shows this:
No options to restore her previous iPhone backups.. nothing.. I tried googling around for this, but found very little information so I thought I'd ask here. Does anyone know why her iTunes is showing a blank window? She installed the latest version (10.5 build 141)... Any advice would be greatly appreciated.
-patrick

I'm in the same boat. My mother uses my old 1st Gen iPhone as an ipod, and it suddenly stopped syncing music, so I did a restore, and now it just gives me the connect to iTunes screen, but when I do I get the same blank iPhone screen inside itunes.

TS1591 iPod 7th gen not showing up in iTunes (Macbook Pro) on first try

hi guys. i have an ipod 7th gen and just recently bought a macbook pro. what i noticed right away was that whenever i try to plug in and update my ipod, the icon shows up on the desktop but the iPod itself does not show up in iTunes. i have to unplug then re-plug in my iPod and that usually does the trick. a trick which is annoying to do because im sure most people with iPods dont have this problem. help please

Hey there Miles,
It sounds like your iPod isn't showing in iTunes when you connect it to your Mac. I would start with this bit from the following article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
If you still cannot get the device to appear in iTunes, use the following link to help troubleshoot it:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591?viewlocale=en_US
Thank you for using Apple Support Communities.
Take care,
Sterling

Ipod 1st gen wont show up in itunes 4.0

I recently upgraded my old imac g4 to 10.3.9. Now, my old shuffle will not show up in itunes 4.0. It mounts itself to the desktop, but wont show up? Any quick fixes out there?
Thanks,
MB

Went through something similar on our daughter's old iMac G3. Solution there was to install the most advanced version of iTunes that we could which, I think, was 7.0.something. Her Nano then started playing properly.

I Have an ipod shuffle that is not showing itself in itunes. When i look in systemprofile is does show in de usb section.

I Have an ipod shuffle 2nd generation that is not showing itself in itunes. When i look in systemprofile is does show in de usb section.
whatever support page i look at and follow all the commands i cannot get it to be seen in itunes. i even tryd to reinstall the shuffle
with the ipodshuffle restore app and the ipod restore app but still no luck. does anybody have any idea how to fix this problem.
the issue exist on three different macs and thee different os x verslons and all have the latest itunes 12.01.

try resetting ur
pc and device for 20 minutes
enter DFU mode on your ipod
if it is jailbroken make an restore
for your device that may help you

Apple TV (1st Gen) Not showing under devices in iTunes

I have a New iMac and I have used time machine to restore data from my old iMac. Everything other than iTunes is fine.
In iTunes (10.4) all of my library is fine, however, my 1st gen Apple TV fails to appear under Devices.
I've checked various support articles and they all say that "look for Apple TV's" option should be selected in preferences.
I don't have this option in preferences. I can use the Apple TV as remote speakers.
Does anyone have any suggestions??

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

Apple TV (1st Gen) not being recognized in iTunes 10.5

I recently updated iTunes to 10.5 and my Apple TV (1st Gen) will not longer show up in iTunes; thus I am not able to syn or stream any content from my iTunes library. I am not even able to reconnect/pair my Apple TV with my iTunes.
I have also been having trouble with my Apple TV dropping its wireless connection and not being to reconnect again.
Any suggestions?

ATV 1 is likely to be very low on the totem pole of Apple's concerns at the moment
(ESPECIALLY if no one issues a formal complaint).
So if you want to see a patch anytime soon I'd advise all who are having this problem to submit a bug report at:
http://www.apple.com/feedback
I've already submitted a report under both iTunes and AppleTV (since it's the iTunes developers that need to fix this)

Ipod shuffle 1st gen not recognized by pc

Okay, so I have a ipod shuffle 1st generation that seems to hae no songs in it and it is not recognized by my pc or it does but I can't access it. On itunes after I plug it in my pc it says "iTunes has detected a damaged iPod . You may need to restore this iPod so that it can be used with iTunes. You can also try disconnecting and reconnecting the iPod" and after restoring it it says "The iPod could not be restored. An unknown error occurred ( 1442)". Maybe is it because i took it off from the usb port without using the proper way. Is it possible to to make it work again?
It is running version 1.1.5 or ios 1.1.5 cuz idk and I have a windows 8 pc.

Hi raresvez,
I'm sorry to hear you are having these issues with your iPod shuffle. If you are having issues restoring your iPod, you may want to double-check the troubleshooting steps outlined in the following articles:
iPod shuffle troubleshooting and service FAQ - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Regards,
- Brenden

Old iPod 3rd gen not showing up in iTunes

Hi, I realize this may be a futile effort but I thought I would give it a try.
I have an old ipod, 3rd gen 15GB that still works fine, stores a lot of music and plays fine. I would like to update and restore it. I have the old computer I used it with, an iBook G4 OSX 10.4.11 running iTunes 8.2.1, the most updated it can get for this computer I think.
Im just wondering how I can restore the ipod and put mp3s on it. It doesnt show up in itunes but appears to be charging when I plug it in with the old firewire cable. its working ok to the best of my knowledge and I would like to do a hard reset or something but I cant figure out how. Any help would be appreciated. Thanks!

Hey there Miles,
It sounds like your iPod isn't showing in iTunes when you connect it to your Mac. I would start with this bit from the following article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
If you still cannot get the device to appear in iTunes, use the following link to help troubleshoot it:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591?viewlocale=en_US
Thank you for using Apple Support Communities.
Take care,
Sterling

Apple TV (1st Gen) not fully syncing with iTunes 10.4

Today i discovered that after syncing my Apple TV with iTunes 10.4 after a few weeks nearly all music and movie files have vanished from ATV.
ATV has the actual firmware and was working fine till last iTunes update.
Syncing shows up about 60 music files ... instead of >10K
I have tried to delete the computer from ATV which erased all files and re-connected ATV with the controlling computer, no change.
All other devices like iPad and iPhone are still synced with all files.
Internet Access from ATV works fine, playback of all synced files works fine .... but ATV simply does not sync all files.
Any ideas ?

Yep. I am sure
I have also marked all files, rebooted Mac and ATV, nothing.

IPod shuffle (1st gen) not recognised

Right, here is my problem:
When i connect my ipod to my computer (or any other) i get an error warning saying that the "usb device is not recognized....". It doesn't appear in 'My Computer' at all, and i have already tried the ipod shuffle reset utility for windows, but because it is not found at all on the computer, the reset utility cannot find it either!
Now where this seems to differ from previous problems that people have mentioned is that my ipod will still play the music that i presently have on it with no problems and will charge with no problems either (its fully charged).
At the time this problem started, i was using the most up to date version of software for it and for itunes.
Any help would be so greatly appreciated

Cowboy Bob, Ataloss2, et al.
This is going to sound hokey, like one of those ‘cheat codes’ where you move your joystick right, right, left, up, down, right, right and then hit the “A” button. Desperate times calls for desperate measures. Don’t know if this is going to work for you but no harm in trying.
1. Open the latest version of Itunes.
2. Turn on your Ipod Shuffle quickly (you should see the green led light briefly) and plug it right away into the USB port.
3. Then turn off your Ipod almost just as quickly.
Hopefully, the Ipod should blink orange continuously and Itunes will say that the Ipod is corrupted. “Do you wish to reset it to the original factory settings?”
D*#n right.
4. This will delete everything on your Ipod, but more importantly, after this, the Ipod starts charging with a constant orange light.
5. Then start transferring your music back onto the Ipod.
I’ve played around looking to fix this frickin’ problem forever…would’ve been better buying a 2nd generation Shuffle for $79, but then I see the problems on this forum with it as well. The only good to come out of this was that I no longer feel alone with this problem.
Apple says to download the latest Itunes and do the 5 R’s, blah, blah, blah. I have a frickin’ Shuffle – I just want to listen to it when I ride my bike for 3+ hours, recharge it via a USB, and do it again. I don’t want to download a 50MB application (Itunes) that supports video and does all this other crap, when it was what, originally a 30+ meg. app? Yea, I know there are other Ipods out there - how about a simple Itunes for the simpler applications?
And then doing the 5 R’s mostly involve a fully charged Ipod – how often does that happen? Frickin’ Apple. They just don’t understand. 90 days for support? Based on the forum, some of them do conk out within 90 days of purchase, but a majority will occur after the 90 days. I’ve charged mine for less than 50 cycles, and now, only my “Random” setting will play. I’m not even going to bother looking for a fix for that problem. After my Shuffle dies for good, I’ll get another non-Apple mp3 player that won’t give me hassles.
If the above solution works, great. If it doesn’t, sorry – I tried. I can tell you about how the Ipod will have a momentary charge (orange light) when plugged in and you turn your computer on for the first time (but not when ‘Restarting’) and other nuances from my many experiments, but the above is the only thing I was able to do to get it to work. The whole purpose of the above ‘solution’ is to try to help Itunes communicate with your otherwise dead Ipod (red battery status indicator). One without any lights at all is probably truly dead. Good luck.
HP laptop Windows XP Pro
HP laptop Windows XP Pro

Nano (2nd gen) not showing up in iTunes

I've plugged my iPod into my computer but it doesn't show up anywhere. I have the latest version of iTunes, restarted everything & tried all the other common suggestions but nothing is working. The screen on my iPod shows it's charging but nothing on my computer shows an acknowledgement of the iPod.
I'm really trying to just download some Nike+ runs.
Please help!!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

IPod shuffle 2nd Gen not appearing in Windows Vista

Dear All:
I have a 2nd Gen shuffle that will not show up in iTunes or Windows on a Vista Home Basic machine. Vista finds an unrecognized USB device and cannot find a driver. The orange light on the shuffle blinks, and the Vista device manager keeps detecting an unknown USB device, but it goes no further. I am not receiving the "-50" error; the shuffle never shows up in either Vista or iTunes.
I have contacted Apple tech support and searched these forums with no results.
I have also:
-Run a different iPod (30GB video) on the same Vista computer. The 30GB video iPod works fine.
-Run the iTunes diagnostics on the same Vista computer on both the 30GB video (30GB iPod works fine) and the shuffle (shuffle not detected).
-Reinstalled iTunes from scratch on the Vista computer (3 different times) as described in
http://docs.info.apple.com/article.html?artnum=305042
shuffle not detected.
-Restarted the iPod service on the Vista computer as suggested by
http://docs.info.apple.com/article.html?artnum=93716
shuffle not detected.
-Reset the shuffle and plugged back into the same Vista computer. shuffle not detected.
-Tested on a different USB port on the same Vista computer. shuffle not detected.
-Tested on a MacBook Pro in the same shuffle cradle. shuffle works fine.
-Tested on a Windows XP box in a different cradle. shuffle works fine.
-Searched the mother board manufacturer for updated Vista drivers. None available.
Is there another step that I am missing, or is iTunes, the iPod service, and Vista just not talking on this particular computer?
Any help is greatly appreciated!
MacBook Pro + 2 x Mac Mini Mac OS X (10.4.5) Windows Vista Home Basic edition on AMD/VIA/Epox Mother Board PC

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

TS1363 1st generation iPod shuffle does not show up in iTunes (windows 7)?

1st generation iPod shuffle does not show up in iTunes on my Windows 7 PC (but shows up in my computer). Tried all the Apple trouble-shooting steps (some several times). It used to work with Windows 7 on this PC. Are there other steps I can try?

I'm not sure what "all" means, unless you state them, so if you have not done so already, you should use this procedure to reset the iPod shuffle
http://support.apple.com/kb/HT1655
Then, shut down your computer (power off) and start it up, with iPod shuffle NOT connected. Run iTunes. Then, try connecting the iPod shuffle again.
Since this is a first gen iPod shuffle that IS recognized by the computer (so it's probably not a bad USB connector), you can also try using the iPod Reset Utility
http://support.apple.com/kb/HT1238
This is for the first and second gen iPod shuffle only, and does a lower level reset than using a normal Restore in iTunes.

Shuffle 1st gen not showing up in iTunes

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