Shuffle (2nd gen) plays but won't show up in iTunes/Finder

Our 2nd generation shuffle initially showed up in ITunes and the Finder and behaved normally. Music was successfully uploaded and so on.
Now, the shuffle will not show up in either iTunes or the Finder. We have tried 3 different Macintosh computers and numerous USB ports. No change. We have tried 4 of the 5 "R's"s (you can't Restore if iTunes 7 doesn't see the iPod). No change.
The shuffle continues to play and behave normally in terms of music playback.
I am beginning to suspect the dock. Anyone else having problems with the 2nd gen shuffle's dock?
Powerbook G4 1.67 Ghz   Mac OS X (10.4.8)  

Yes, we've checked in System Profiler. The iPod is
not recognized in the "Hardware" area of profiler.
NOT under the USB Device tree? This is what mine says for the 2nd USB port:
iPod:
Vendor Name: Apple
Product ID: 4865 ($1301)
Speed: Up to 12 Mb/sec
Serial Number: 000A270010BE9315
Bus Power (mA): 500
IF yours isn't shown...IT's NOT connected!
As
for the charging question, that's difficult to
discern in the shuffle. Currently, when you turn the
shuffle on, the indicator light glows green for about
3 seconds then goes out. I take that to mean that
shuffle is charged, correct?
Yep...but you're saying there's NO light on the Shuffle when connected to the dock which in turn is connected to a USB port? If that's true then the Dock and/or the USB controller in the Shuffle are malfunctioning.

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