Shuffle Buttons disappeared on iphone even on the album page. Any Ideas?
I upgraded my iphone to the latest version and the shuffle buttons disappeared and I can't turn off the shuffle. I'm trying to listen to my audiobooks and it's driving me nuts! The buttons disappeared. I don't get a dropdown menu when I tap on the album page either. These audiobooks are my stress relief! Any ideas?
Hello there Gadslc,
It sounds like your content syncs over to your phone, but in the Music app, there is np Album or Artist tab to tap.
I recommend a couple things here. First close all the open apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone and retest the issue:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Take care,
Sterling
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